Terrible
This app is awful. Very, very, very few options for actual online banking. And those options that are offered rarely work smoothly. I’m switching banks because of the app. Compared to my prior bank (EastRise) this thing is like working in DOS.
Terrible Bank
I had to switch banks because they kept taking money out of my account for various random things I did not approve, like paper statements that I did not ask for and for some bizarre reason they tried to charge me $12 a month for roadside assistance????? When I called and asked them why they did that they said that they want to make sure that all of their customers can take advantage of all of their services. OK. But signing me up for a paid account that I didn’t ask for is not doing me a favor. It’s stealing from me.
my new bank has never taken money out of my account. Marquette is a scam.
my new bank has never taken money out of my account. Marquette is a scam.
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Not receiving notifications
I currently am not receiving notifications of charges made to my account despite the fact that the app says I’m receiving all notifications available. This is not acceptable. Please correct this as soon as possible. Thank you.
Got yelled at by customer service
I have been getting error messages on the app on both my iPhone and iPad that appear before I am even given the option to enter in any login information. When I called the customer service line to try to resolve this, the woman raised her voice at me and kept insisting that I just needed to change my password even though the error message would appear as soon as I opened the app on both of my devices. She continued to raise her voice, yelling the phrase "it's really not that deep" and would not allow me to speak to anyone else until I expressed that I felt uncomfortable.
Even when I was handed off to another woman, she kept having me repeat the same steps and said that I should contact Apple about the issue, even though I am also unable to access the site through my PC.
I understand that this is a local bank, but this experience was awful and I still don't have access to online banking. I just wanted to see if my last paycheck had gone through.
Even when I was handed off to another woman, she kept having me repeat the same steps and said that I should contact Apple about the issue, even though I am also unable to access the site through my PC.
I understand that this is a local bank, but this experience was awful and I still don't have access to online banking. I just wanted to see if my last paycheck had gone through.
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can’t use with VPN
This app denies you access when a VPN is in use. It’s 2025 man, get with the times. Bad app and pretty bad bank as well
