Worst app ever!
I’ve had nothing but problems with this bank ever since North Community Bank became Byline Bank. Their online banking system is extremely frustrating, and I’ve been locked out of my own account more times than I can count.
Banking should not be this difficult, especially when people need access to their money and accounts without constant technical issues. What makes it even worse is the lack of after-hours support for online banking emergencies. In this day and age, being able to reach someone when there’s a serious access problem is mission-critical.
At this point, I’m seriously considering moving my money elsewhere just to avoid the ongoing hassle. Very disappointing experience.
Banking should not be this difficult, especially when people need access to their money and accounts without constant technical issues. What makes it even worse is the lack of after-hours support for online banking emergencies. In this day and age, being able to reach someone when there’s a serious access problem is mission-critical.
At this point, I’m seriously considering moving my money elsewhere just to avoid the ongoing hassle. Very disappointing experience.
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App needs camera flash feature for check deposits
App works well but it would be nice if the camera had a flash option for mobile check deposits.
Tech support lacking
App’s gotten much better over the years, but the underlying tech still has problems—for instance, a failure to display scheduled or pending transfers or bill payments.
And Byline’s front-line staff, though friendly and responsive, is often unable to address tech issues on its own.
And Byline’s front-line staff, though friendly and responsive, is often unable to address tech issues on its own.
Worst app ever
Tried to mobile deposit a check. Spent 22 minutes on the phone with ‘support’ and got no where. Worst baking app ever.
Love financial tools
Nice update from the old app which was ugly. The financial tools are great. I love seeing my transactions for all my accounts. The new debit card management is unexpected and nice. Also glad Zelle is now in the quick menus. I wish alerts were better.
