Jane from CS is great
Thank you to Jane from the CS team for resolving my issue :)
Credit card
Excellent customer service
Sad
Welcome gift
I want to attach the attachment that says I must need to spend £1000 in one year in order to get my welcome 15,000 points so what’s the point of me paying yearly fee? If I still have to spent £1000? I just joined a Marriott app and this debit card really attracted me because I always stay in marriott hotel and I love marriott hotels, but this thing was New so I thought okay let’s give it a go. I was about to pay £175 for whole year for premium membership because it says it will be gold status automatically like as soon as we open, but then I said let’s try with basic so I paid £55 and when I login, I was so shocked to see this
I cannot attach that attachment, so I’m gonna copy past
“15,000 Welcome Bonus Points
Spend £1,000 in foreign currency by 28.06.2027 to earn 15,000 Welcome Bonus
Points. Points will be added to your account 14 days of reaching the target. If the target isn't met by the deadline, the Welcome Bonus Points won't be awarded.
Points take up to 14 days days to credit to your Marriott® account after the bonus criteria has
been met.”
Says it all
I will still stay in Marriott hotels, but I am not going to renew this debit card thing I felt like I was scammed
I want to attach the attachment that says I must need to spend £1000 in one year in order to get my welcome 15,000 points so what’s the point of me paying yearly fee? If I still have to spent £1000? I just joined a Marriott app and this debit card really attracted me because I always stay in marriott hotel and I love marriott hotels, but this thing was New so I thought okay let’s give it a go. I was about to pay £175 for whole year for premium membership because it says it will be gold status automatically like as soon as we open, but then I said let’s try with basic so I paid £55 and when I login, I was so shocked to see this
I cannot attach that attachment, so I’m gonna copy past
“15,000 Welcome Bonus Points
Spend £1,000 in foreign currency by 28.06.2027 to earn 15,000 Welcome Bonus
Points. Points will be added to your account 14 days of reaching the target. If the target isn't met by the deadline, the Welcome Bonus Points won't be awarded.
Points take up to 14 days days to credit to your Marriott® account after the bonus criteria has
been met.”
Says it all
I will still stay in Marriott hotels, but I am not going to renew this debit card thing I felt like I was scammed
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Customer Service
Excellent
Avoid
This card is dreadful, supposedly links to your current account but doesn’t show a live balance. Transactions appear on your bank statement several days later mean you may spend more than you have in your account without warning.
Customer service doesn’t exist other than an awful, slow, email service.
You can cancel but it takes several clicks, forms and emails, you won’t be entitled to any cooling off period.
Currensea has no interest in their customers.
AVOID AVOID AVOID!
Customer service doesn’t exist other than an awful, slow, email service.
You can cancel but it takes several clicks, forms and emails, you won’t be entitled to any cooling off period.
Currensea has no interest in their customers.
AVOID AVOID AVOID!
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