MARTA User Reviews

Customer Experience

Positive experience12.9% of reviews
Neutral11.3% of reviews
Negative experience75.8% of reviews

~ Based on 248 written reviews from the US App Store.

What users say

Is MARTA Safe?

MARTA — Official appears mostly safe based on user ratings. AppsHunter Safety Score for MARTA is 82/100.

This assessment is based on 6,167 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.2% of ratings point to a safe experience
3.4% of ratings suggest some concerns
19.3% of ratings point to a risky experience

~ Based on 6,167 App Store ratings for MARTA.

Is MARTA Legit?

MARTA — Official appears to be a legitimate app. AppsHunter Legitimacy Score for MARTA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hard to Judge Now

Haven’t used it enough to properly judge it yet.

The new app is a FAIL

The changes made to the MARTA app are a fail, just like the implementation of the new train cars.. From the monochromatic blue color change to the confusing terminology and structure of the app, everything about it just feels off. I have no idea what they were thinking, but whatever it was didn’t get quality assurance tested by anyone who knows how to test for user experience.

For goodness sake, at least make it easy to find a static route map so you can quickly see it a glance what the stations are on the train routes as you used to the old app. Good grief!
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Ehhhh

Bus information is not always correct

Complicated ui

The new version is unnecessary complicated

incorrect bus schedules

this app is evil it is so wrong all the time

Just lies

This app does not properly plan your trips and does not give the right information. Marta should be ashamed after pocketing money from the last app.

Double Trash

This app it total trash. You try to look up your bus and everything is discombobulated. Live bus updates is terrible buses never show on time . Buses not showing up. Terrible system horrible app. Throw the whole thing away. And try again.

For bs Marta

This app is getting worse and worse between the lagging of updates to the random cancellation of trips to have non registered busses. Yall can put money in everything else yall should be able to put money into public transportation AND FOR THE BETTER!! Not these bs payment updates so yall can get more money.
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Very confusing

The new MARTA app is much more confusing than the old one. Simple information—like where the bus is right now, which stop is yours, and when the next bus is coming—is difficult to find and understand. Please simplify the app and make real-time bus tracking easier to use, or bring back the simplicity of the old app.
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Terrible app and bus service

Terrible app and bus service

Impossible to use

App as bad as the bus service. Useless

Unreliable

The buses are always canceled. I have to go out an hour before I need a bus just to help. I get on the bus to get to work on time. Also cancel a route that I went for a well paying job so I had to take a less pain job so Martha sucks.

Cancellations

I love Marta bc I can almost depend on it to get too and from work. I just wish the massive cancellation would get resolved ASAP👌🏾. I appreciate the operator’s that appreciate their jobs.

Cleaning

Since FIFA has left the trains, station, and overall area has drastically declined. I rarely see officers particularly on the South line. The whole system needs cleaning from top to bottom. It is a complete disgrace to our city!

Thanks

Marta is growing!!!!

Annoying now

The app keeps asking for a review and I’ve already rated it 2 times.

Not accurate

This app is very inaccurate and not useful at all

If I could write a lower review I would

Deserves a 0.

For some reason ever since the new release of this app the realtime bus schedule doesn’t work at all anymore u can’t see any of the busses. I’ve contacted Marta multiple times and they have yet to give me a clear answer.

I can no longer use Marta because I have no idea where the busses are.

I also cannot use the Marta tracker website because it recently started having the same issue!!!

Please fix this!
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New app

So confusing the other app was much simpler

No longer user friendly

The old app was so easy and straight forward. This one I just can’t seem to figure out! Makes an easy commute so much more difficult.