MARTA User Reviews

MARTA — Official
MARTA — Official
Metropolitan Atlanta Rapid Transit

Customer Experience

Positive experience10.4% of reviews
Neutral10.4% of reviews
Negative experience79.2% of reviews

~ Based on 221 written reviews from the US App Store.

What users say

Is MARTA Safe?

MARTA — Official has mixed safety signals based on user ratings. AppsHunter Safety Score for MARTA is 62/100.

This assessment is based on 1,255 user ratings, with an App Store average of 3.1/5.

Safety Analysis

17.9% of ratings point to a safe experience
7.9% of ratings suggest some concerns
74.2% of ratings point to a risky experience

~ Based on 520 App Store ratings for MARTA.

Is MARTA Legit?

MARTA — Official appears to be a legitimate app. AppsHunter Legitimacy Score for MARTA is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Change for the worse

In this new ai era, I’d expect a change to be improvement for the better and the app would be more accessible and easier to use for everyone, I was a pro at the app before I know it is so confusing for me. I can’t just imagine what you could do for somebody with special need and the elderly!

Nice but could use more accuracy

Needs to have more accurate bus times. Live bus arrival estimates

Worse

No way to see if or when bus is coming no way to see where bus is located No real improvements

Bring back the old app

Been using the new version for a while. I'm still mad y'all took the old one away. It was less steps to see the info I wanted.

Bad

The one before was better. The times are always off. I click my bus and they show times of a different bus. If I choose bus 84 they will give me times for bus 165

Needs work

What happened to the rail system map and the list of rail stations? Why is there no intuitive way to access favorite rail stations and bus routes/stops? I primarily check train arrival times and bus routes to work. Doing so has become a PITA.

This App SUCKS

Anything but intuitive

Not accessible

This new app is not accessible for the visually impaired. It’s confusing, difficult to navigate and impossible to read.

Worst Update

There was absolutely no need for the new update. Way too much work just to get simple route information. And so many bugs when it comes to tracking. Also just looking at a simple schedule is complicated for no reason. These were not issues that happened with the old app. Don’t fix something that was never broken to begin with
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Location should not be required

Please change the app so that user is not required to opt out of location sharing. I don’t need an “enhanced” experience. I just need to know train schedules. Very annoying to be asked EVERY TIME I open the app

Update

The new update is great!!

Banks review

Great transportation to get from the south to the east

Subpar

The previous app was far better. It gave real time forecasting and location. When using it was impossible to miss a bus, proactive instead of reactive. This also makes it harder to report who and what

Muy bueno

La actualización está nice 👍

New App hard to navigate

Find the new App hard to navigate just to find simple departure times for the various stations. Was a lot simpler and more straightforward in the old App. Now have to search around and becomes really frustrating.

Internet

With the new app, you have to have Internet connection to use it. The old one you could use anytime anywhere.

Buses never come at scheduled times.

I have no idea why this app even exists because nothing comes when it’s supposed to come.

AppSucks

Sucks

horrid UI

even worst user interface than the last app, surprisingly

Schedules

Real time bus info not aligned with posted schedules. Some buses show up and most don’t follow schedule cadence depending on day🤷🏾‍♂️.