New app is not as user friendly as they think
Definitely not as user friendly
as the old app
as the old app
Marta:
You all have broken this app. It’s no longer blind accessible like it used to be. Can you please fix this? Thanks!
The changes on this app are not beneficial.
This app has become more complex for simple information with transportation. There are too many sections for just bus and train, routes and arrival times. The live map doesn’t exactly highlight the location of buses.
Most definitely aight
That’s it, it’s aight (okay).
Overcharging
When I use the new card it charges me when I enter and charges me when I leave so I pay double. WTH?
Hard to Judge Now
Haven’t used it enough to properly judge it yet.
The new app is a FAIL
The changes made to the MARTA app are a fail, just like the implementation of the new train cars.. From the monochromatic blue color change to the confusing terminology and structure of the app, everything about it just feels off. I have no idea what they were thinking, but whatever it was didn’t get quality assurance tested by anyone who knows how to test for user experience.
For goodness sake, at least make it easy to find a static route map so you can quickly see it a glance what the stations are on the train routes as you used to the old app. Good grief!
For goodness sake, at least make it easy to find a static route map so you can quickly see it a glance what the stations are on the train routes as you used to the old app. Good grief!
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Ehhhh
Bus information is not always correct
Complicated ui
The new version is unnecessary complicated
incorrect bus schedules
this app is evil it is so wrong all the time
Just lies
This app does not properly plan your trips and does not give the right information. Marta should be ashamed after pocketing money from the last app.
Double Trash
This app it total trash. You try to look up your bus and everything is discombobulated. Live bus updates is terrible buses never show on time . Buses not showing up. Terrible system horrible app. Throw the whole thing away. And try again.
For bs Marta
This app is getting worse and worse between the lagging of updates to the random cancellation of trips to have non registered busses. Yall can put money in everything else yall should be able to put money into public transportation AND FOR THE BETTER!! Not these bs payment updates so yall can get more money.
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Very confusing
The new MARTA app is much more confusing than the old one. Simple information—like where the bus is right now, which stop is yours, and when the next bus is coming—is difficult to find and understand. Please simplify the app and make real-time bus tracking easier to use, or bring back the simplicity of the old app.
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Terrible app and bus service
Terrible app and bus service
Impossible to use
App as bad as the bus service. Useless
Unreliable
The buses are always canceled. I have to go out an hour before I need a bus just to help. I get on the bus to get to work on time. Also cancel a route that I went for a well paying job so I had to take a less pain job so Martha sucks.
Cancellations
I love Marta bc I can almost depend on it to get too and from work. I just wish the massive cancellation would get resolved ASAP👌🏾. I appreciate the operator’s that appreciate their jobs.
Cleaning
Since FIFA has left the trains, station, and overall area has drastically declined. I rarely see officers particularly on the South line. The whole system needs cleaning from top to bottom. It is a complete disgrace to our city!
Thanks
Marta is growing!!!!
