not it
The previous app had each bus scheduled and the map of each route. I cannot locate either of them on the new app and I’m having a issue with this, not happy
New UX is terrible
I’ve been using the MARTA app for a few months and have gotten a ton of use out of it. I updated it this week to the new UI, and I desperately wish I could roll it back.
The new map UI is cumbersome and unhelpful. The navigation from task to task is clunky is slow.
While I do like the new feature to see which buses are expected at each stop, it’s unreliable; sometimes they never show up, and the maps you used to be able to use for real-time updates has been replaced with a monotone, unhelpful sea of bubbles where the stops overshadow the buses and information takes twice as long to find when compared to the previous version.
I worry about my senior neighbors with this clunky new interface.
The new map UI is cumbersome and unhelpful. The navigation from task to task is clunky is slow.
While I do like the new feature to see which buses are expected at each stop, it’s unreliable; sometimes they never show up, and the maps you used to be able to use for real-time updates has been replaced with a monotone, unhelpful sea of bubbles where the stops overshadow the buses and information takes twice as long to find when compared to the previous version.
I worry about my senior neighbors with this clunky new interface.
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Disastrous Update and Redesign
The new update has ruined the app. It used to be intuitive and easy to use. Now I can’t even find the rail map!
The search function is awful. You enter something to search on and the screen flashes, but you have no idea if it found the item you were looking for or if it just glitched.
The so-called planning function maybe even worse. When trying to enter two and from it appears to accept your entry and then it just switches back-and-forth between to and from it’s absolutely awful.
Scrap it it and go back to the original app, perhaps with some modest improvements. And you need to get a new quality assurance team that can actually evaluate an app for user friendliness.
The search function is awful. You enter something to search on and the screen flashes, but you have no idea if it found the item you were looking for or if it just glitched.
The so-called planning function maybe even worse. When trying to enter two and from it appears to accept your entry and then it just switches back-and-forth between to and from it’s absolutely awful.
Scrap it it and go back to the original app, perhaps with some modest improvements. And you need to get a new quality assurance team that can actually evaluate an app for user friendliness.
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Worst transit app I’ve ever used
Terrible
Train schedules
The app doesn’t give details about if I catch a train at a specific time at Indian creek station. What time will that train arrive at other stations.
Very confusing compared to old app!
I don’t like the new app!
Marta is disappointing
The app doesn’t always open and load up
Also the complaint section doesn’t even solve the problem
Also the complaint section doesn’t even solve the problem
GPS tracking
The update is smooth, but there are some problems. Whenever you try to track the bus sometime, the bus icon will zoom through throughout the entire route and when you click follow on map sometime, it’ll take you to a whole other part of Georgia. And it is not accurate on the time or location. You have to close the app open it again and do other stuff and sometimes this has caused me to miss the bus even when leaving outside early.
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The worst
A
Trash Update
New update is overly complicated and difficult to navigate. Can’t easily see arrival times like I used to it.
Payment Interface
The app should address duality; meaning the option to add money to the card should be more visible.
Major update in mid-2026 ruined app
The old app had quick performance, highly legible schedules, clear tracker. New app loads slowly, has low contrast hard to read maps, no usable inline schedule view (instead loads PDFs!). They ruined the website, too. Ugh. Terrible. Please fire your consultants and revert.
Horrible
This app is so much more difficult to navigate and find the info I need. Did you have any focus groups before you released it?
Not at 5P
It keeps jumping to 5 points
Navigation
Go Back To The Old Navigation System But Upgrade The GPS ON THE BUSSES .
App looks completely different
Why would you completely change the app & move all of the normal functions & options? I used to be able to find out where a bus was & when the next one’s scheduled with 2-3 buttons/screen taps. Now it’s a hassle finding out if a bus is coming or going
Mr Bull
This App is not user friendly It’s very difficult to navigate
Terrible service
It just shows you how late the bus will be
I got assaulted by a Marta driver and the Marta police told me to call customer service the next day
I got assaulted by a Marta driver and the Marta police told me to call customer service the next day
Lateness
Your 120 bus out From Decatur station at 6:00 leaves late daily by 6-10 minutes
Horrible
Laggy POS app. The old app was better
