HUGE PAYMENT APP ISSUE
FIX ASAP OR I AM SWITCHING INSURANCE: app will not keep account logged in each time. It sends me a new code will not keep me logged in at all. Also, when it shows the prompt for clicking the current plan or the plan that starts next month and I click any of them it says we’re here to help and then it says the times when I can call and then list the phone number. I am trying to make a payment.
Show more
Cant make payments
I was able to make payments on the app until November. Please fix this. I don’t know why you all changed the way you make payments when it was working before?
Can’t make payments.
Literally the worst app/insurance. The past month, every time I log in to try and make a payment, I press the “make a payment” button and it keeps taking me to a blank page that says “error page not found”. So tell me, how am I supposed to make my payments if it’s not working??? It also won’t let me make a payment on the website either
Show more
Trash
Absolute garbage. Won’t even let me pay my bill.
HUGE PAYMENT APP ISSUE
FIX ASAP OR I AM SWITCHING INSURANCE: My app says due on and then where there is supposed to be a date, there’s no date. and it says the amount but I’ve already paid for next months insurance this month.
I would call in to report this, but unless I’m speaking to a manager, the general people I’ve spoken to the information goes nowhere. Also payment history as well as invoice history is completely messed up for payment history it stops in September invoice it stops in October.
I would call in to report this, but unless I’m speaking to a manager, the general people I’ve spoken to the information goes nowhere. Also payment history as well as invoice history is completely messed up for payment history it stops in September invoice it stops in October.
Show more
