medici.tv User Reviews

Customer Experience

Positive experience26.4% of reviews
Neutral15.9% of reviews
Negative experience57.8% of reviews

~ Based on 258 written reviews from the US App Store.

What users say

Is medici.tv Safe?

medici.tv: classical music appears safe based on user ratings. AppsHunter Safety Score for medici.tv is 92/100.

This assessment is based on 1,572 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
3.4% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 1,572 App Store ratings for medici.tv.

Is medici.tv Legit?

medici.tv: classical music appears to be a legitimate app. AppsHunter Legitimacy Score for medici.tv is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Still run by elementary school students

Medici TV has promised for years to incorporate favorites on all of the various apps and websites and to have seamless integration.

This has been promised for over 15 years.

It still hasn’t happened.

The problem with the title of my review is that it is unfair to elementary school children. They could do a better job than the executives who run Medici TV

Roku TV doesn’t show any favorites – it doesn’t show any at all. The Roku app continues to be very limited compared to either the Apple app or their website. Again, Medici promised to fix that years ago and has done nothing.

The Apple TV app only shows a small handful of my favorites. Once again, medici.tv promised to fix this years ago and they still haven’t done it.

The medici.tv website is no better, because when I try to click on the second page or the next page of my favorites, I immediately get an error message. So even on the website, I can’t access all of my favorites.

Medici staff, when are you losers going to actually honor and live up to all of the promises that you have made to your customers in these comments?

Aren’t you a little embarrassed by this record?

Or maybe as long as people are dumb enough to pay you figure it doesn’t matter.
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Great content; buggy app

Not as consistent as other streaming services.

Dysfunctional App, bad customer support

I created my account, then needed to change my password. The app would not recognize the new password. I reset again, and the app still would not recognize it. After several days went by with with me locked out and the original purpose I had in mind for the app having passed, I reached out to explain what happened and seek a refund, since I had been totally unable to use the service at any point. The customer service I received was incredibly disappointing and reflected very badly on Medici TV. Needless to say no resolution was reached. Save your money and look for alternative sources to view the performances you’re interested in.
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Response from developer

Hello, Please contact us by replying to our last email. Indeed, it seems you created several accounts by logging in using different connexion methods, which does not give you access to your subscription. Best regards, medici.tv team

Amazing world of music to explore, enjoy and celebrate

I’ve been exploring and enjoying the amazing world of this classical music app and streaming service. I’ve been watching it through my Apple TV, and the more I watch, the more I want to watch! The breadth, depth and quality of these programs is astonishing, and if you want to explore it, really take time to have a good search through what’s available, because I’m sure you’ll be surprised at just how many concerts and programs there are. There is also a lot of chamber music as well, and these concerts are rapidly becoming my favourites! Opera, concerts, ballet…omg! The artists are world class, and incredible. Highly recommended!
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Response from developer

Hello, Thanks a lot for your kind words. We're so glad you're enjoying medici.tv! Best regards, medici.tv team

Amazing world of music to explore, enjoy and celebrate

I’ve been exploring and enjoying the amazing world of this classical music app and streaming service. I’ve been watching it through my Apple TV, and the more I watch, the more I want to watch! The breath, depth and quality of these programs is astonishing, and if you want to explore it, really take time to have a good search through what’s available, because I’m sure you’ll be surprised at just how concerts and programs there are. There is also a lot of chamber of music as well, and these concerts are rapidly becoming my favourites! Opera, concerts, ballet…omg! The artists are world class, and incredible. Highly recommended!
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Bug sous-titres

L'équipe éditoriale est probablement brillante, mais l'exécution technique de l'application et du visionnage sur le site Médici laissent franchement à désirer : les sous-titres sont souvent défaillants et le spectateur est obligé de désactiver puis réactiver la fonction sous-titres pour retrouver la fonction, ou fermer l'application et la relancer pour pouvoir continuer à suivre. Inutile de dire que cela gâche vraiment la fête... et malheureusement, ce bug n'est pas le seul, notamment pour l'application. Dommage car le catalogue serait séduisant.
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Response from developer

Bonjour, Nous vous invitons à nous contacter sur le lien suivant en nous fournissant des détails, afin que nous puissions les partager à nos équipes : https://medicitv.zendesk.com/hc/fr/requests/new.

Just let me use english

I’m grateful to your nice gesture of translating, but it’s just the worst. Let me choose the language in settings please.

Response from developer

Hello, Please contact us at https://medicitv.zendesk.com/hc/en-us/requests/new to give us more details. We would be glad to guide you! Best regards, medici.tv team

They scam you the second year

The app doesn't always work. Some concert don't load at all unless you quit the app and come back multiple times. They never fixed their offline download meaning you can't use it while you're traveling. And the worst experience is their renewal policy. They lure you with a good price. By default subscriptions renew automatically and they hike the price in such a nasty way you can't even cancel few seconds after the deadline. This is illegal in some countries.
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Crashes

Not usable

Application allergique au français et qui plante sur Apple TV depuis quelques jours

Depuis quelques jours et suite à mon réabonnement l’application plante systématiquement au bout de quelques minutes de visionnage sur Apple TV (elle semble fonctionner sur iPhone)… la navigation peu fluide oblige de revenir au début des résultats d’une recherche, l’historique n’est pas idéalement placé … beaucoup de documentaires ne sont pas sous titrés en français ce qui gonfle artificiellement. Le catalogue … autant dire qu’on est encore très loin de la moyenne … et pour l’anecdote le logo Medici et son fond sonore apparaît systématiquement dès que vous quittez une vidéo pour y revenir ce qui devient franchement agaçant au bout de 5 ou 6 fois de suite !
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Response from developer

Bonjour, La traduction en français est prévue dans les prochains mois. Bien cordialement, Romy, Service Client medici.tv

TheOldAdventurer

I've watched Medici over several years. While its over elaborate app is poorly constructed and not intuitive the quality of its library feed has been excellent...until now as we approach 2026. For example the video quality of their recently loaded Franco Zeffirelli Don Carlo with Luciano Pavarotti is no better than the YouTube of the same 1992 recording. There are many other examples where the Medici engineers have apparently made no effort to secure the original video quality or parameters. Still, if you can stand this poor quality control, most of their library and certainly their live feeds are of the highest quality.
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Fails to load

It tells me that it “failed to load. Please try again later.” After two months of this my remedy was to delete the app and cancel my subscription. Problem solved. There was not enough ballet for my liking anyways.

Search does not work

I try to search for one particular piece of music. I get hundreds of results of works by that composer and that performer

Superb streaming content for classical and jazz lovers.

Really offers a great choice of content that can enlighten one’s musical soul.

Response from developer

Hello, Thanks a lot for your kind words. We're so glad you're enjoying medici.tv! Best regards, Romy, medici.tv Customer Service

Needs other subscription options

This is a great app. Unfortunately, a subscription in Canadian dollars is not available. If a subscription can’t be available in Canadian currency, I imagine Euros would work fine for us as well.

Dishonest

Charged my card £129 without permission for
a “renewal” without sending any communication beforehand. Then it’s almost impossible to contact their customer service. This is dishonest and feels very “scammy”. Be very careful before sharing your card details with these people.

Manque de sous titres en français

C’est dommage que certains documentaires et opéras n’est pas les sous-titres en français

Response from developer

Bonjour, Nous mettons tout en œuvre pour enrichir nos films avec un maximum de sous-titres en français. Si une ou plusieurs vidéos ne contiennent pas de sous-titres en français, veuillez nous indiquer le contenu concerné en nous contactant ici : https://medicitv.zendesk.com/hc/fr/requests/new. et votre demande sera transmise à notre responsable d'acquisition afin qu'elle puisse en faire la demande aux producteurs. Bien cordialement, L'équipe medici.tv

Edit - iOS Apps Work

Technical support helped get the apps working and all is now good.

What a Pleasure

Great,serious entertainment. Easy to cast to my tv. Lots of variety. A real pleasure
.

Needs other subscription options

This is a great app. Unfortunately, a subscription in Canadian dollars is not available. The exchange rate and banking charges for conversion to USD makes the price too high. There are other classical music apps offering Canadian subscriptions at lower rates. Sorry Medici but you need to do better if you want more Canadian subscribers.
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