Thanks for the voiceover fix
Do continue work to update the app to make it more intuitive, the login with Face ID is still clumsy. Do also take the time and trouble to learn from the experience of the last update a few weeks ago which appeared to have been rolled out without appropriate testing and voiceover completely stopped working with it and banking with your bank, including even just checking balances was impossible for over two weeks.
so before rolling out further update do test them for functionality with accessibility solutions.
On the App Store, there is also version two of the mobile app, itβs very confusing, now that you have taken some trouble to fix this version, please concentrate on this, and remove the version 2, it just causes confusion, and there are loads of negative comments on that as well in the reviews.
Start screen Hangs
App not working with VoiceOver on the iPhone
All branch manager does is to refer to call centre who ask same questions again and again. No attempt to even look at or understand the issue and itβs impact.
Extremely poor Service from what used to be a half decent bank.
Disappointed π
After the recent update, the app hangs on the start/loading screen and never opens.
I have cleared storage, restarted my device, and reinstalled the app, but nothing works.
This is making it very difficult to manage my banking. Kindly look into this issue and provide a fix as soon as possible.
Thank you.
App Freezes on Login Screen
Application is not Reliable
Useless app
Very bad Experience
Login screen Freeze
No way to get your money
Even if your mother is dying for medicine
Very bad
No log in
App is not working at all
Just getting hang
Not letting me log in
Used to be really nice working app
But Iβm afraid not any more
Pls fix
App freeze at log in screen
Full of bugs/glitches
For example on mobile app recently most of your beneficiaries wont show but they do on website.
I believe they have stopped caring about quality and seamless online banking.
Terrible
Location access every time
Not compatible with older iOS
Worse experience on eBizz Portal
Terrible Update
unable to log in
Complaint
Excellent work
Thanks
Javed Akbar
Canada
