MentorShow Reviews: Is It Legit?

Customer Experience

Positive experience52.2% of reviews
Neutral6.7% of reviews
Negative experience41.0% of reviews

~ Based on 134 written reviews from the US App Store.

Is MentorShow Safe?

MentorShow appears safe based on user ratings. AppsHunter Safety Score for MentorShow is 94/100.

This assessment is based on 595 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 581 App Store ratings for MentorShow.

Is MentorShow Legit?

MentorShow appears to be a legitimate app. AppsHunter Legitimacy Score for MentorShow is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unethical

Dreadful glitchy app. Very unethical business practices. I would avoid like the plague as it is run by greedy individuals purportedly interested in wellbeing (spoiler: they are not).

🦋

I like rye structure and the variety of courses.

Response from developer

Hello, Thank you so much. It's great to know the structure and the range of courses appeal to you. With care, Carla from MentorShow

High quality content

The platform offers a lot of high quality content in both English and French. The programs are pretty expensive but I don’t regret my purchase. I saw someone complaining about unclear rules of the subscriptions. I suggest checking their webpage for more info about the pricing and rules for subscription renewals before using the app. Everything is clearly presented there. This isn’t a standalone app but a companion to the website, allowing users to view their content more conveniently.
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Loyal Subscriber

I subscribed last year to what was sold as “unlimited subscription”. It was 400 USD or so. A few days ago they charged me — without my consent — 1200 USD. They call us a Plus Plan or something like that. I have NEVER EVER had a situation when business decided to charge triple just like that! Unbelievable! Today is the last day I am with them. It’s just a dishonest business. Shame on you, Dr. Mate, for both: this type of charges and your position on Ukraine. Shame on you.
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The best masterclass app

I’ve bought many online trainings over the years, and MentorShow is by far one of the most polished and professional platforms I’ve used. The masterclasses have excellent video and audio, great editing and incredibly high quality content. I also love the beautifully designed PDF workbooks. Everything feels extremely professional and well thought out. Absolutely love it 😍
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$1200 unauthorized renewal - refund refused

I purchased MentorShow for $399 in 2025. MentorShow has now charged me $1,200 USD for another year.

I contacted the company immediately upon discovering the renewal, have not used the renewed subscription, and requested cancellation and a full refund.

MentorShow initially refused. They have now offered to refund $602 while keeping $598 and switching me to another annual plan that I do not want. I have declined that offer and continue to request cancellation and a full $1,200 refund.

There is also a significant issue with the information MentorShow provided me. My original written confirmation stated that my subscription would renew for $598 per year. MentorShow has now acknowledged to me in writing that this $598 information was sent because of what they describe as a “glitch in our system.”

MentorShow also claims it sent me a renewal notification before charging me. Despite extensively searching my mailbox, I cannot locate it, and I have repeatedly asked MentorShow to provide the actual contents of that email and show where I was informed before the charge that $1,200 USD would be taken.

I do not want another subscription at $598. I want the renewal cancelled and the entire $1,200 USD refunded.

I will update this review with the final outcome.
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Response from developer

Hello, Thank you for explaining everything so clearly. I’m truly sorry for the frustration this situation has caused you. I understand your concerns about the renewal, the information you received, and your request to cancel. Could you please email me directly at carla@mentorshow.com. I’ll personally review your account, the renewal communications and the information provided to you, then come back to you directly so we can clarify the situation and discuss the next steps. Thank you for bringing this to my attention. Warmly, Carla from MentorShow

Connaissance et enrichissement personnel

Les personnalités invitées sont d’une très grande qualité ainsi que leur investissement et les cahiers de bord! On y apprend que ce n’est pas une méthode mais plusieurs qui seront susceptibles de nous faire grandir dans l’humilité et d’enrichir notre pratique si nous sommes thérapeutes.

Wrongfully charged

I was sent an email saying that because I supported the app by purchasing a full course for the first year that I was gifted the following year for free. I was charged the full amount for the following subscription year ($1200 USD) , then gaslit to tell me that I didn’t cancel the subscription in time therefore I was responsible for the full amount. After several emails back and forth, they finally refunded me. However because I am Canadian there was a currency conversion fee that the mentor show will not pay me in Canadian currency. I am currently out $95 because of a gross mishandling of the situation with the mentor show, I would have cancelled the app in time if they didn’t send me an email saying I got the next year for free. I did not agree to extend and pay for the app and now I have lost money. I will be filing a formal dispute with my bank. The app is responsible for paying me back the full amount they stole from me. For a company who is supposed to promote growth and healing, it sounds like there are some major scams going on here. I do not recommend!
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Response from developer

Hello, I’m truly sorry to hear how frustrating and disappointing this situation has been. I completely understand why you feel let down, especially after receiving an email that led you to believe your following year would be free. I’m also sorry that the refund still left you with a loss due to the currency conversion. I’d really like to look into this personally and see what we can do. Please feel free to contact me directly at carla@mentorshow.com. I’ll take the time to review your case carefully. I’m genuinely sorry that this experience has left you feeling this way. Warmly, Carla

DON’T SUBSCRIBE! app doesn’t work, no refund

I buyed the masterclass, after a few minutes of watching a video, the app shuts. I contacted the custormer service, I did everything they told me, and it still didn’t work. I wanted a refund, and they said: they can only refund if I complete the whole masterclass and I’m still not satisfied. BIG SCAM!! DON’T BUY!!! you can only get a refund if you complete the whole thing, fill the documents with your trauma, send them all details, your personal life, so they can analize, and actually you cannot finish the masterclass because the app doesn’t work.
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Response from developer

Hello, Thank you for taking the time to share your experience with us. We’re truly sorry for the inconvenience you’ve encountered. To help resolve the issue as quickly as possible, could you please send me your phone number at carla@mentorshow.com? Our technical team would like to speak with you directly so we can better understand what happened and assist you. Please rest assured that we’ll do everything we can to find a suitable solution for you. I’m looking forward to hearing from you. Best regards, Carla MentorShow

Great Job

A very needed content to be available. Crear, usefull and compassionate.

Scam

Signed up fir 7 day trial was charged $299 on day1!!!

MentorShow

Me encantan las lecciones de Bessel y Liz por donde empecé . Por otro lado me siento perdida en la organización de cómo coordinar todo.

Terrible Glitchy App on IPhone

The content I enjoy if I can get to watch it. I made sure to cancel auto renewal at the start. Don’t get caught out with that dreadful practice. Automatic renewal should be unlawful in my view. Anyway that’s not the issue. Every single time I go to use the app after a break the content does not work. I have to delete the app and upload it again to get it to work. Not sure if this is Apple phones only. But please fix this it’s infuriating as a user. Clearly I need the to content to heal!
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Response from developer

Hello, Thank you for taking the time to share your feedback. I'm pleased to hear that you're enjoying the content, but I am genuinely sorry that recurring technical issues with the app have made access so frustrating. This is certainly not the level of experience we strive to offer our members. I understand how discouraging it must be to repeatedly reinstall the app, particularly when these resources are an integral part of your healing journey. I would like to investigate this matter further with our technical team. Please feel free to contact me directly at carla@mentorshow.com, and kindly include your iPhone model, iOS version, and the version of the MentorShow app you are currently using. I will personally ensure that your case is reviewed so we can better understand the issue and work toward a resolution. Kind regards, Carla

Contenu top app à fuire

Cela fait 6 mois que je rencontre des difficultés avec cette app, j’espère toujours qu’ils solutionneront les soucis au vu du prix payé mais rien. L’app se déconnecte sans arrêt, impossible de voir le contenu que je souhaite quand je le souhaite. Je dois alors me connecter sur le web. C’est vraiment dommage car pour ce qui est du contenu rien à dire, c’est varié et vraiment de qualité. A quand une appli qui fonctionne bien?
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Tool itself is poor

Hard to navigate and relisten to something - always starts where you ended and won’t go back to where you want to go

Frustrating app

Response from developer

Hello, Thank you for taking the time to share your feedback. I'm sorry to hear that navigating the app and replaying content has been frustrating for you. Your comments are valuable, and I will make sure they are shared with our product team as we continue working to improve the user experience. If you'd be willing, please feel free to contact me directly at carla@mentorshow.com so I can better understand the issue and assist you personally. Kind regards, Carla from MentorShow

Questionable ethics

Company charging money, despite timely cancellation of subscription and its confirmations. Trustpilot records numerous of similar case. Read before subscribing any course.

Response from developer

Hello Nina, Thank you for taking the time to share your experience. I fully understand how concerning and frustrating this situation must be, especially if you had cancelled your subscription and received confirmation before the charge. I am truly sorry for the worry and inconvenience this has caused. This is certainly not the experience we want any of our members to have. I would really appreciate the opportunity to personally review your account. Please feel free to reach out to me directly at carla@mentorshow.com. I will look into your case with great care, verify exactly what happened, and do my utmost to provide you with a clear explanation and review the options available to you. Kind regards, Carla

Difficulty cancelling

Appalling that there’s no clear way to cancel your subscription. Links send you around in circles. Would not recommend an app that traps you like this.

Response from developer

Hello, Thank you for your feedback. I'm sorry to hear that you've had a frustrating experience with the cancellation process. We understand that managing subscriptions should be simple and transparent. Your comments will be shared with our team to help us improve. If you're still unable to cancel, please email me at carla@mentorshow.com. I'll personally review your account and make sure this is resolved without delay. Kind regards, Carla

Fleeced of $600 with auto renewal

Beware of automatic renewal hidden in terms. I did not receive any reminder but directly an invoice for auto renewal and charged $600. I feel scammed. Surprised to see there is no cooling off period for renewal payment. I wish I could give zero star. I am struggling to get a refund

Response from developer

Hello, Thank you for your feedback. I understand your frustration with the unexpected renewal and the refund process. I'm sorry you feel unheard, that's not what we want. Please contact me at carla@mentorshow.com or reply on Trustpilot so I can review your account personally. I'll do my best to clarify your subscription and explore your options. Kind regards, Carla

Great content, trouble viewing on iPad

The videos seem to have trouble playing on my iPad and the view won’t stay in full screen or landscape.

Response from developer

Hello, Thank you for sharing your experience with us. If the video is displayed in full screen, this is because the MentorShow app is not yet optimized for tablets such as iPads. For the best experience, we recommend using the web version. Our team is currently working on a tablet-adapted version. If you have any questions, please feel free to reach out to me directly at carla@mentorshow.com. Best regards, Carla of MentorShow

Brilliant insights from top tier truly caring professionals

🙏 Gratitude to you all. I know life & healing are a lifetime journey. I’ve always been open & interested to learn & I’ve learned a good deal here, many thanks.

Response from developer

Hello, Thank you so much for your heartfelt message. We truly appreciate your kind words. Knowing that MentorShow has been part of your learning and healing journey means a great deal to us. Your openness and commitment to growth are inspiring. Thank you for your trust and for being part of our community. Wishing you continued growth and healing. Warm regards, Carla