Merge Elves User Reviews

Name: Merge Elves : Merge 3 Puzzle
Rating: 3.9 (69 reviews)

Merge Elves : Merge 3 Puzzle

IVYMOBI LIMITED

What users say

Summarized from real user reviews of Merge Elves. Based on 69 reviews and a 3.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this game.

Positive things

🚀Fast gameplay
🌟Cute and charming graphics
👍Relaxing and addictive gameplay
🎁Generous rewards and events

Negative things

🐛Frequent crashes and bugs
🔒Issues with cloud saving and data loss
🕰️Slow progression and repetitive gameplay
💰Expensive in-app purchases

Top reviews

Most Recent Highest Rated Lowest Rated

Game

I wanna thank you for ruining the game for the player. instead of you letting the player actually play the game and figuring out by themselves you just played it for us and you just told us how. that show shows that you don’t want the player to play that shows you want to play them yourself and that you want to get bad reviews and you want to get as little stars as possible thank you for ruining the game. it looked like it was a fun game. I was hoping it was gonna be a fun game, but I’m sorry it’s ruined.

dooldebugs

16 days ago

Frustrated

I’ve enjoyed playing this game for three years, but now it won’t load anymore. I tried getting in touch with a developers but have found it impossible. This is ridiculous.

Min1gran

a month ago

It reset my all money and diamonds.

Like other reviewers said, it was loading then close this game automatically, so deleted this game and download again. Then it reset my money, mineral and diamonds so now I have only 100 each of them. BUT it didn’t reset my all records, so I can’t increase capacity of money and mineral because I need 800 mineral to build storage which is impossible to have because of capacity. Now capacity is just 100 each, so I don’t know what to do. I used to play this game for 3 years, so I am so upset now.

RainbowMir

a month ago

No support… it’s been Literally a MONTH

I have literally been waiting for a month for a fix to the game shutting down every time I open it.product I purchased disappeared, and they did correct that, but I can’t play the game because any time I spend diamonds the diamonds disappear and the item I purchased with the diamonds also disappears because the game force closes and has to be uninstalled and reinstalled to open,and it won’t update to the newest game, so it’s not worth downloading. This is however an Apple specific issue as my other account on my android phone has no issue. So, if you’re playing on an apple product, best to save your money and play a different game.

Annoyed in Eden

2 months ago

Won’t load any more

I reported the problem a while ago, but they didn’t reply, and their contact page doesn’t work so I can’t get in touch again. Very disappointed.

Min1gran

2 months ago

Great Game but Glitchy

I LOVEE this game I will sit and play it for HOURS but lately it’s been so glitchy sometimes the app won’t even open for me 😔

rissa1255

2 months ago

elves

I like the game, but it does take a tad too long for the elves to wake back up.

brivicjoe

2 months ago

It is not working

I have same problem. I do love this game, but it was back to Home Screen afterthought fully loading. I remove this game and download again. Then it worked for a while, then same problem happened.

RainbowMir

2 months ago

1 star because..

Recently got back on only to discover that my permanent lifetime membership is gone, as is all the purchased and cleared land. I am not sure what else is missing yet, but I am extremely unhappy with these recent changes

Khanys Lupa

2 months ago

Terrible customer service

I’ve been playing this game for over a year, and I’ve run into way too many problems. In the egg tree, I lost 6 slots that I already paid for, and they never refunded my diamonds. The game has also deleted stars on its own from worlds I already finished, and I still didn't get the rewards. To top it off, for almost two weeks now, I haven't been able to get the free gifts because it says there’s 'no internet.' I’ve already written for help, but they are nowhere to be found. Overall, it’s a good distraction, but there are so many things they could improve—starting with customer service. There’s no way to talk to anyone; you just send an email and pray they read it and someone actually replies

slaughtermania

3 months ago

Response from developer

Hi, we’re really sorry to hear about all these issues and the frustration it’s caused Just to confirm, did you send your request to devs@lisgame.com? That’s our official support email. You can also try contacting us directly through the in-game support option. If you haven’t received a reply, please try sending again with your Game ID and details of the issues (missing slots, stars, and free gifts), and we’ll make sure to look into it. Thanks for your patience, and we’ll do our best to help resolve this.

Срочно прошу ответить на мой вопрос!!!!

1204 уровень по общим достижениям. Как понять когда появятся новые уровни в игре? Я сейчас остановилась на 298 уровне. Хочется продолжения. И побольше возможности зарабатывать кристаллики 🥰

Злободень

4 months ago

Please read before getting the game

I have been playing for about a year, and suddenly whenever I try to open the app, after it fully loads and it is about to bring you to your garden, it sends me to my Home Screen. I have tried various different methods to fix it, but I don’t want to refresh in case it deletes my progress. I love the game and am really missing my little elves buddies. Please help me by giving me advice, or if it’s a common bug, please fix it! 🙏🙏

hana bnana

4 months ago

Response from developer

Hi, sorry you’re experiencing this issue. Please contact us via email at devs@lisgame.com and include your Game ID（on the top left corner in loading page) and device model. We’ll help investigate and make sure your progress is safe.

Game seems to be broken

Can't get daily freebies, says that the internet is missing. My internet is not missing

Bjb29

5 months ago

Response from developer

Hi, we are so sorry for the problem, please contact us with FB: https://www.facebook.com/mergeelves or Gmail: mergeelves@gmail.com. We will send the package to you. And please update the game to version 1.4.1, the problem has been fixed. Thanks for your support.

Good, but……

hana bnana

6 months ago

I was stupid enough to buy the premium lands

Thinking they’ll give me more land but your island is so small it’s unplayable every now and then I’ll remove enough just to put 3 more things on the island and then they cry it’s too full how can that be fun if you can’t merge any freakin thing it’s freakin annoying as hell

Runningskunk53

7 months ago

Same old same old

I have been playing this for years but not much anymore. I like the events but although there are new elves, there is nothing new in the events. They are all a repeat of past events. Nothing new or challenging.

Kaycee Jones

8 months ago

Response from developer

Thank you for your feedback! We’d like to let you know that our recent updates do include new events — please stay tuned and keep an eye on the upcoming content in the game. We hope you’ll enjoy what’s coming next!

Really bad events

You need to come up with new and interesting events. You just keep recycling old events that have little interest and no challenge.

Kaycee Jones

8 months ago

Неполадки

Ранее игра была на андроиде и там летал воздушный шар, теперь на другом устройстве этого нет. И вообще игра замедлилась, раньше все действия происходили намного быстрее. Можно ли это как то настроить?

M_i_r_a_g

a year ago

Card Collection

The card collection is a big scam. I spent money to purchase every extra star card I could get from the events and all the side games. I am one 3-Star Card away from finishing and my only chance is today’s daily reward. The card collection expires at the same time that I can collect the daily reward. Why do developers continue to think this is ok to scam players who spend money on their games. Apple should look into these scams.

Vegas Grannie

a year ago

Response from developer

We completely understand your frustration — it feels very disappointing to be so close to finishing and then facing this kind of limitation. Please rest assured that we never intend to create a scam or take advantage of players. Events like the card collection are designed to add challenge and excitement, but we recognize that the timing can sometimes feel unfair. Thank you for sharing this feedback with us — we’ll review the event timing and reward balance to improve the experience in future updates.