Not working anymore
The app has stopped working. It opens for a second and then crashes. It worked a few weeks ago. I don’t know what changed.
I cannot use my subscription!
I have been a Met Opera on Demand subscriber for a couple of years now. I don’t think I watch enough of it to justify $150/year but still get the annual subscription because I love having immediate access to great opera content on my Apple TV and also love supporting opera/classical music companies. I’ve had minimal issues with the app until a few weeks ago when it started prompting me to “login or subscribe” (even though I’m already subscribed to it annually, which got automatically renewed earlier this year). Unfortunately, logging in or restoring the purchase options “cannot find purchase”! I confirmed via the Apple TV settings that I have an active subscription! I tried contacting their customer support several weeks ago but I received nothing but radio silence 😤
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Subtitle Settings Need Work
Many of the operas require you to manually turn on the subtitles for each and every track. This means you’ll have to stop and turn them on as often as every five to ten minutes. They should certainly be able to program this to keep subtitles on consistently. The operas themselves are fantastic but the app needs a bit of work.
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Is MetOpera App’s Fat Lady Singing?
I wish I knew. I can’t tell. You’d think that pressing a play button arrow would start a song, but no. No music begins. Click the track list? Shows “now playing” but no sound from iPhone. I’ve had this annoying app for several months and generally give up. On one occasion, I kept clicking on any opera, any song! Just play something!! This opera, that opera. Audio. Video. Ugh! Nothing but frustration. No sound. Put down the phone. Then about 5 minutes later I heard something! It was playing some random opera I had never heard of, but hallelujah it was playing!! Unfortunately I had to stop it to take a call, and I’ve never gotten it to play again. What a waste of money! I use opera for relaxation. This app has the opposite effect. If anyone knows how to make it play, please let me know
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Terrible, no good, very bad app
This app truly sucks. It doesn’t Ave your progress. Want to watch 2 hours of Das Rehingold? Good luck finding your place when you come back. Favorites? You can save them, but who knows if your list will show up when you come back to the app. Search features are terrible and counter intuitive. The operas are amazing, the app is worthless. And it costs as much as my Amazon prime subscription. The Metropolitan Opera needs to fix this app. People have been complaining for years. It isn’t much better than when I started streaming their operas in 2006.
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Content Great. App SUUUUUUCKS!
It genuinely blows my mind that the greatest Opera House in the world, in my opinion, has had an app for over a decade and a half that doesn’t even pretend to work on any kind of consistent level. I probably cancel my subscription every couple of months and wait several years before downloading this app again. There is nothing more frustrating than trying to watch all of your favorite operas with your favorite singers with an outstanding Orchestra and all of this design be literally impossible to view because of how poorly the app is run.
There is no excuse for this. We’ve had streaming services for almost 20 years now and people like the Berlin Philharmonic, Medici, in the Royal Opera House don’t have these kinds of problems whatsoever. I wish I could say that I might as well flip a coin but that assumes that the app even works half the time. Why is it that even videos downloaded for off-line usage don’t work? It’s genuinely embarrassing to the point that I would have thought that at some point over the last 15 years somebody somewhere in some data area would spend. The two weeks that it would take to basically start from scratch. But alas, here we are.
I’m running out of space to write, but this app just angers me so much. The content is so good, why can’t I freaking see it?
There is no excuse for this. We’ve had streaming services for almost 20 years now and people like the Berlin Philharmonic, Medici, in the Royal Opera House don’t have these kinds of problems whatsoever. I wish I could say that I might as well flip a coin but that assumes that the app even works half the time. Why is it that even videos downloaded for off-line usage don’t work? It’s genuinely embarrassing to the point that I would have thought that at some point over the last 15 years somebody somewhere in some data area would spend. The two weeks that it would take to basically start from scratch. But alas, here we are.
I’m running out of space to write, but this app just angers me so much. The content is so good, why can’t I freaking see it?
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And You Thought Met was the Cadillac of Opera
I recently got a smart TV and was so excited to get this app as I am a huge opera fan and amateur vocalist myself. I got the app on TV first but it was having trouble creating an account and subscribing. So I downloaded on my phone, eventually I got the subscription to work and can access operas. I love watching them but here’s the problem - it doesn’t save favorites, and doesn’t save your place so you can resume, which is a big problem because its pretty common to not watch a 4 hour opera in one sitting. So every time I go into the app I have to find my opera all over again and toggle to approximately where I left off. This is especially disappointing since Met considers themselves such the elites, but the can’t get a programmer to fix this simple problems. I see now in the reviews everyone has the same problem with these apps. What a disappointment.
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Doesn’t work.
Although I am logged in and have a monthly subscription, I cannot use the app. Re-installing is of no use. Very annoying.
Unfortunately Awful
Most of the app simply doesn’t work. Some performances download fine, others don’t. Sometimes screens freeze. Sometimes it asks you to login when you’re already logged in. Too many issues to detail here.
There are so many bugs just in 60 seconds of using the app, but they only release fixes 1-2x per year, so don’t count on them being fixed soon (probably not ever).
This is essentially a dead app. Don’t waste your money.
There are so many bugs just in 60 seconds of using the app, but they only release fixes 1-2x per year, so don’t count on them being fixed soon (probably not ever).
This is essentially a dead app. Don’t waste your money.
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Instant FAIL
App is Cee RAP. omg. It fails during the set up!!! It won’t accept the password to create a profile.
Epic FAIL.
Epic FAIL.
App useless
Keeps asking me to subscribe .
I used Apple Pay to subscribe, nonetheless the subscribe pop-up appears, and it does not let me proceed, I repeated this a few times. Your app is useless and I want my money back.
I used Apple Pay to subscribe, nonetheless the subscribe pop-up appears, and it does not let me proceed, I repeated this a few times. Your app is useless and I want my money back.
Can’t login
Can’t login, keeps giving an error. Tech support can do nothing.
Abysmal app
I have done my best to support MET, but the technical infrastructure is just abysmal. The app malfunctions so often that even a die-hard opera fan like myself would consider giving up. I have been watching MET make poor decisions for its survival for years, but I hope they are wise enough to salvage their digital income by investing a better technical team.
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Better on Appletv, Glitchy for Phone
The app glitches and sends error messages on the phone. On the tv, it’s amazing.
Misleading - free trial not functional
There is an advertised 7 day free trial. After successfully subscribing I was still unable to access content. I logged in and out, deleted and redownloaded the app. Useless. This should be suspended from the App Store, Apple. It’s not working with your platform, clearly.
App is terrible
The app keeps asking me to log in and does not recognize my user name although it recognizes it on other platforms. There is no help available from what I can tell.
Crashes every time I open it
Crashes every time I open it, uninstalling and reinstalling does not help.
So far, so useless
I bought a subscription and it recognises my account - but tells me I need a subscription. Then when I tap to check this out, it tells me I have a subscription. Then it announced that an unknown error has occurred. On the plus side, I get to read ad libitem their patronising schtick about how I may find some of the content offensive because bla bla bla. But there’s no chance of that because I can’t access the content even though I paid for it.
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Broken with no fix for months
This app worked fine 2 years ago. On the latest IOS, Now, it does not remember the operas I was recently watching. I have to search for it every time. Favourites do not work.
On an older ipad, it remembers where I have stopped but it keeps logging off and does not work with keychain unless I close the app by swiping up and reloads it.
All in all, a lovely site but rubbish app, verging on unusable.
When reporting the faults, all I get is “we are aware of the issue” but no fix.
On an older ipad, it remembers where I have stopped but it keeps logging off and does not work with keychain unless I close the app by swiping up and reloads it.
All in all, a lovely site but rubbish app, verging on unusable.
When reporting the faults, all I get is “we are aware of the issue” but no fix.
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In exploring mode, no free preview even though the icon shows that performance is free for preview.
The App is misleading. Not worth the time to install or explore.
