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Mi Movistar Colombia

Mi Movistar Colombia

by Colombia Telecomunicaciones S.A. ESP

1.2K ratings
83 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • February 21, 2012
  • August 22, 2026

Features

Developer

Colombia Telecomunicaciones S.A. ESP
✨Promote your app ✨
Mi Movistar Colombia screenshot #1 for iPhone
Mi Movistar Colombia screenshot #2 for iPhone
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Mi Movistar Colombia screenshot #5 for iPhone
Mi Movistar Colombia screenshot #6 for iPhone
Mi Movistar Colombia screenshot #7 for iPhone
Mi Movistar Colombia screenshot #8 for iPhone
Mi Movistar Colombia screenshot #9 for iPhone
Mi Movistar Colombia screenshot #10 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐83
Reviews↘︎
📝14+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your home and mobile services easily. Pay bills, check usage, control WiFi, and access exclusive benefits. Get support through a virtual assistant or schedule appointments.

✓Manage home and mobile services
✓View and pay bills
✓Control WiFi settings
✓Check data and voice usage
✓Purchase premium services
✓Access exclusive benefits
✓Virtual assistant support
Show original description

What users say

Summarized from real user reviews of Mi Movistar Colombia. Based on 1.2K reviews and a 4.0/5 average, it highlights the 3 positives and 7 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Useful app
  • 🚀Fast and efficient
  • 💡Good organization of sections

Negative things

  • 🐛App crashes
  • 🐛Doesn't work after updates
  • 🐛Slow and unresponsive
  • 🔒Poor security and privacy
  • 💩Terrible customer service
  • 💩Misleading and deceptive practices
  • 💩Unreliable and inconsistent service
See all reviews
+1

What's New in Mi Movistar Colombia

16.0.9

August 22, 2026

¡Descubre la versión más rápida y funcional de nuestra app! Ahora podrás autogestionar tus productos y servicios directamente desde tu celular con total comodidad. Hemos renovado por completo la experiencia para que sea más ágil y natural. Disfruta de una interfaz fresca y moderna para navegar sin esfuerzo, tiempos de carga ultrarrápidos y mayor estabilidad gracias a la corrección de errores. Actualiza ahora y vive una experiencia móvil más fluida y poderosa que nunca.

More

User reviews

Most RecentHighest RatedLowest Rated

No funciona

Siempre que voy a pagar, se vuelve un dilema. Ni la app ni la web
rqmariorqmario

Response from developer

✨ ¡Tu opinión nos importa! Este espacio es exclusivo de la app Mi Movistar 📱 Si necesitas ayuda sobre un proceso diferente , escríbenos por WhatsApp al 315 233 3333 o visita nuestra página web 🌐 ¡Estamos para ti! 💙

No Working

App does not work despite removing and adding it in my phone
cyberuniquecyberunique

Mal servicio

Siempre suben la tarifa de los planes hogar sin ninguna razón
AndréscdoAndréscdo

Funciona bien

Sin embargo, encubren la falsedad de que cuando hay recargas prepago y dicen que te obsequian app cómo YouTube, consumen al igual tus GB.

Que mal 👎
Murdo´sMurdo´s

Pague o parece 4 horas.

Tienen una ventajas aparentemente legales que son la estafa mas horrenda del 3rd mundo.
PalekorPalekor
See 78 more reviews

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User experience

🐞

Reported Bugs

4 issues

Login issues

Bug

Inability to download/view bills

Bug

Roaming activation not working

Bug

App crashes on launch

Bug
✨

Requested Features

4 requests

Allow changing user email/username

Feature

Improve app compatibility with newer devices

Feature

Add more self-service options to avoid contacting support

Feature

Provide transparent and accurate information about plans and charges

Feature

FAQ

What can I do with the Mi Movistar Colombia app?

The app allows you to manage all your Movistar home and mobile services. You can view and pay your bills, check your data and voice usage, control your home WiFi settings, and purchase premium services like Netflix and Disney+. It also offers exclusive benefits for unified service customers.

How do I pay my bills through the app?

You can easily consult, download, and pay your home and postpaid bills directly within the app. The app also offers an option to activate automatic payments to ensure your bills are always paid on time.

Can I manage my home WiFi with this app?

Yes, the app provides comprehensive WiFi management features. You can restart your modem or decoder, view and block connected devices, and change your WiFi password directly from your mobile phone.

What kind of customer support is available?

The app features Guiabot, a virtual assistant available 24/7 to resolve your doubts. You can also locate and schedule appointments at Movistar experience centers, perform speed tests, and report service failures or device loss/theft.

Is the app free to use?

The Mi Movistar Colombia app is free to download and use. While the app itself is free, it does facilitate in-app purchases for premium services and packages, which will incur separate charges from Movistar.