Mi Telcel

Mi Telcel

by América Móvil

2.7K ratings
163 reviews
Free
With Ads

Details

  • Released
  • Updated
  • August 2, 2012
  • August 24, 2026

Features

Mi Telcel screenshot #1 for iPhone
Mi Telcel screenshot #2 for iPhone
Mi Telcel screenshot #3 for iPhone
Mi Telcel screenshot #4 for iPhone
Mi Telcel screenshot #5 for iPhone
iphone
ipad
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About

Manage your mobile services, including recharges, payments, and package purchases, without visiting a customer service center. Access account information, pay bills, and explore additional services for both postpaid and prepaid lines.

Mobile recharges and payments
Package purchases (internet, international)
Account balance and usage check
Bill payment and history
Service management (add/remove)
Friend and family recharges
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What users say

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+1

What's New in Mi Telcel

14.9.5

August 24, 2026

Corrección de bugs menores

User reviews

Aplicación con demasiados problemas.

Siempre he tenido problemas , al realizar pagos, no carga la aplicación se cierra inesperadamente, una ocasión me cobró dos veces. Porfavor arreglar sus aplicaciones. Y dar un buen servicio al cliente.

So annoying

The worst app ever!! There are days you can pay your phone bill and other times it doesn’t go through. Ridiculous, you would think they would do something about that but it’s been years now.

Terrible

Quedé atrapada en otro país y he intentado llevar las cuentas de mi línea al día por medio de la app es una cosa imposible, no se detienen en cobrar y cobran recargos si uno no paga a tiempo pero el servio por medio de la app y atención al cliente en llamada es pésimo, regresando a México cancelo todo con esta compañía!
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Como roban wow

Es sorprendente como se acaban los datos cuando ni los estás utilizando y luego te suspenden la línea aunque haces pagos antes de la fecha de corte

Recarga desde Estados Unidos

Intento hacer una recarga a mi mamá y dice que la opción no es disponible

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues

Bug

Disappearing data usage information

Bug

Inability to access account details

Bug

Requested Features

3 requests

Improve payment options and stability

Feature

Provide better customer support

Feature

Optimize app performance and reliability

Feature

FAQ

What can I do with the Mi Telcel app?

The Mi Telcel app allows you to easily perform recharges, make payments, purchase packages, and manage your mobile line's services. You can check your balance, view your payment history, pay bills, and even recharge for friends and family.

Is the Mi Telcel app free to use?

Yes, the app itself is free to download and use. While the app facilitates purchases and payments for services, there are no direct costs associated with downloading or using the application's core features.

What kind of packages can I buy through the app?

You can purchase various packages through the app, including internet packages, packages for traveling abroad, and 'Amigo Sin Límite' packages. The app also allows you to check the details of your current packages and available MB.

Can I pay my bills using the Mi Telcel app?

Yes, if you have a postpaid plan, you can pay your bills directly through the 'Mi Cuenta' section using a credit or debit card. You can also download past invoices and view your payment history.

Who is the Mi Telcel app intended for?

This app is designed for all Telcel customers, whether they have a postpaid plan or a prepaid 'Amigo' line. It provides a convenient way to manage your account and services without needing to visit a physical customer service center.