Mi Telcel

Mi Telcel

by América Móvil

2.7K ratings
166 reviews
Free
With Ads

Details

  • Released
  • Updated
  • August 2, 2012
  • October 6, 2026

Features

Mi Telcel screenshot #1 for iPhone
Mi Telcel screenshot #2 for iPhone
Mi Telcel screenshot #3 for iPhone
Mi Telcel screenshot #4 for iPhone
Mi Telcel screenshot #5 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Manage your mobile services, including recharges, payments, and package purchases, without visiting a customer service center. Access account information, pay bills, and explore additional services for both postpaid and prepaid lines.

✓Mobile recharges and payments
✓Package purchases (internet, international)
✓Account balance and usage check
✓Bill payment and history
✓Service management (add/remove)
✓Friend and family recharges
Show original description

What users say

See all reviews
+1

What's New in Mi Telcel

15.1

October 6, 2026

- Paga la factura de tus familiares y amigos en cualquier momento. - Guarda tus tarjetas y simplifica tus pagos de factura. - Participa en dinámicas y beneficios exclusivos en Experiencias. - Descubre Rescatel Plus, la protección para tu familia.

More

User reviews

Guys I need an eSIM with Telcel

But I can’t keep paying the service since I’m usually about 3 or four months on Mexico I’m from Wentzville Missouri here in my location O’Fallon Missouri there’s no Telcel service I want to use Telcel with my iPhone but it doesn’t work here in O’Fallon Missouri so I use metro pcs instead once in Mexico my phone stops working after a while I don’t understand why since am paying my service it should be still working but honestly Telcel service here in O’Fallon Missouri doesn’t work that’s why am not using my Telcel device late these days
Show more

Compra de paquete internet

Llevo varios días sin poder comprar paquete de internet en la aplicación solo dice que no hay conexión

No funciona

Ni si quiera abre la app y arroja error

Aplicación con demasiados problemas.

Siempre he tenido problemas , al realizar pagos, no carga la aplicación se cierra inesperadamente, una ocasión me cobró dos veces. Porfavor arreglar sus aplicaciones. Y dar un buen servicio al cliente.

So annoying

The worst app ever!! There are days you can pay your phone bill and other times it doesn’t go through. Ridiculous, you would think they would do something about that but it’s been years now.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues

Bug

Disappearing data usage information

Bug

Inability to access account details

Bug
✨

Requested Features

3 requests

Improve payment options and stability

Feature

Provide better customer support

Feature

Optimize app performance and reliability

Feature

FAQ

What can I do with the Mi Telcel app?

The Mi Telcel app allows you to easily perform recharges, make payments, purchase packages, and manage your mobile line's services. You can check your balance, view your payment history, pay bills, and even recharge for friends and family.

Is the Mi Telcel app free to use?

Yes, the app itself is free to download and use. While the app facilitates purchases and payments for services, there are no direct costs associated with downloading or using the application's core features.

What kind of packages can I buy through the app?

You can purchase various packages through the app, including internet packages, packages for traveling abroad, and 'Amigo Sin Límite' packages. The app also allows you to check the details of your current packages and available MB.

Can I pay my bills using the Mi Telcel app?

Yes, if you have a postpaid plan, you can pay your bills directly through the 'Mi Cuenta' section using a credit or debit card. You can also download past invoices and view your payment history.

Who is the Mi Telcel app intended for?

This app is designed for all Telcel customers, whether they have a postpaid plan or a prepaid 'Amigo' line. It provides a convenient way to manage your account and services without needing to visit a physical customer service center.