Worked perfectly in SF
Three of us all on iOS and have different iPhones. App worked perfectly for all of us. When we checked in at exhibit the worker reminded us to have our ringers on (not silent) because that may cause issues. We had zero issues and it was a great exhibit. Thanks!
Worked great in France
We visited the exhibition in July 2023 in Toulouse. Downloaded this app and it worked great. You can also use it later without the QR codes to review anything again. Also I found things in the app later that we did not see in the exhibit such as the overview, conclusion and restoration sections. Note: make sure the side switch is not set to silent or the audio will not work.
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Audio
Are you doesn’t work, no support.
App worked without hitch
Not sure of reason vs other comments but just used it at Amarillo touring exhibit and everything worked perfect. We had installed the app at home before going. Not sure if that makes a difference. App scanner worked beautifully—being able to stand a few feet away from each painting and have it start up without any issue. Definitely needed when viewing exhibit. So happy we went!
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What do you think?
“…What’s fascinating about this painting is that it marks the first appearance of the figure of God. It’s the only time we see him standing on the ground. Michelangelo portrays him as fatherly and dignified. His expansive form fills the right side of the picture - standing about two meters in height. That’s just one inch taller than Michael Jordan and just a couple inches shorter than Lebron James…”
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Added to the experience
We did have some trouble with the app trying to scan the QRcodes but you could click on catalog and quickly go to any of the paintings. The additional commentary added to our conversation about the painting and helped me to focus on it longer. This provided a memorable experience. So much to take in🤗
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The app is often stuck on a given image
Tested on iphone 6s+ with latest ios 15.x.
Often the app is stuck on the last image, or it can be a white screen or black screen.
If stuck on a previous image, the scan still works and you get the comments for the next fresco but the image is stuck. If white or black screen then kill the app an restart it.
Tested in french, the speech is clear and the comments are good.
Often the app is stuck on the last image, or it can be a white screen or black screen.
If stuck on a previous image, the scan still works and you get the comments for the next fresco but the image is stuck. If white or black screen then kill the app an restart it.
Tested in french, the speech is clear and the comments are good.
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Garbage
Completely unusable since sound did not work in multiple iPhones.
More than I bargained for
This app is awesome. Used in Pittsburgh, PA, USA Today. Found a section that inexplicably forwarded to Playboy’s hot playmates vids which were awesome. The exhibit items was boring, my GF and get stuck-up mother enjoyed it; I however got my own particularly enjoyable section of the app to my eternal delight. Thank you, app developers. Go playboy centerfolds!
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Does not work well
The QR codes only sometimes work. When you try to speed up the sound of the recording, the audio becomes distorted.
No problems here
I’ve not had any problems with the app. Either at the exhibit or while going through the catalog. I just wish that the paintings could be enlarged on the app so that I could enjoy them better.
Doesn’t work.
Scanner doesn’t scan. Audio doesn’t play. Worthless.
Very informative
Three of us used the app on iPhones today at the exhibition in Pittsburgh. The code scanning worked perfectly and the information was very helpful, much more than posted by each picture. One can also tap the “gallery” selection and choose the picture name to get each audio rather than scanning each bar code separately. The staff also advised downloading the app prior to arriving at the show in case connectivity isn’t as good there as home WiFi.
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No real issues
Some of the QR codes had to be lined up perfectly , but otherwise no issues.
Poor performance, detracted from the event
I was one of four that attended the Richmond event on September 28. We all have iPhones, downloaded the app, connected to the suggested local Wi-Fi at the event. Initially, the app worked, scanned the QR code, the appropriate painting was displayed and audio worked. This lasted for the first 8 to 10 paintings.
And then, none of our phones could do you anything. The app either locked, the app played the wrong audio for the painting, or the audio would not play at all. We tried both Wi-Fi that were available from site, this did not help. Rebooted the app, re-download it. Did not help.
The overall issue with the app was very frustrating. It took away from the enjoyment of the paintings, especially as we continued to try to see if the app would work, since it did seem to have additional information that was not provided by the text descriptions.
It would been better off that the app was not available, and we just went through the exhibits, reading the provided descriptions. We were still able to enjoy the exhibit, but frustrated that the app did not work for us, where it did work for others (but very few).
Not knowing the technical aspects of Wi-Fi, but it was clear that it was not strong enough, and did not anticipate or provide for the number of users.
This seems that it could have easily been rectified if there was a serious commitment to supporting the app. The on-site staff attempted to help, but ultimately could provide no assistance.
And then, none of our phones could do you anything. The app either locked, the app played the wrong audio for the painting, or the audio would not play at all. We tried both Wi-Fi that were available from site, this did not help. Rebooted the app, re-download it. Did not help.
The overall issue with the app was very frustrating. It took away from the enjoyment of the paintings, especially as we continued to try to see if the app would work, since it did seem to have additional information that was not provided by the text descriptions.
It would been better off that the app was not available, and we just went through the exhibits, reading the provided descriptions. We were still able to enjoy the exhibit, but frustrated that the app did not work for us, where it did work for others (but very few).
Not knowing the technical aspects of Wi-Fi, but it was clear that it was not strong enough, and did not anticipate or provide for the number of users.
This seems that it could have easily been rectified if there was a serious commitment to supporting the app. The on-site staff attempted to help, but ultimately could provide no assistance.
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Didn’t work
Tried it for the Richmond, VA exhibit. Like many of the others here, didn’t work. Most of the people at the exhibit couldn’t get it to work, or might work intermittently. Staff didn’t seem concerned, starting “it’s a known problem”. Also soggettate might be due to too many people trying to access it. However, did not seem particularly crowded. And since there are no other options, everyone is going to be using it.
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Bad Experience
Richmond, VA location. Took forever to download on provided wifi. Once downloaded, did not work - kept replaying previous segments even though my camera captured the correct segment/QR code that I was standing in front of. Overall this exhibit was underwhelming, and this app only worsened the experience.
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Don’t waste your time/money on the exhibit or app
Audio does not work. I went with 5 other people and only one persons audio worked.
The whole purpose of the app is to listen to audio… yet there is no audio.
Also, the narration for the audio is at the 2nd grade level, and done in a clownish voice. So don’t expect to learn much.
Don’t waste your money going to this exhibit. It’s very poorly put together.
The whole purpose of the app is to listen to audio… yet there is no audio.
Also, the narration for the audio is at the 2nd grade level, and done in a clownish voice. So don’t expect to learn much.
Don’t waste your money going to this exhibit. It’s very poorly put together.
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Worked great!
We had no trouble with this app at the Sistine Chapel in Seattle (Bellevue). Worked great at every fresco. The narration had a bit of humor to it at times which was refreshing. It did seem to pick up the QR code if you further back than up close. Definitely at must do!
Audio failure
Audio did not work for my family and most of the people at the exhibit seemed to issues as well. We were even warned at the door that the audio was not functioning properly. They should reduce the prices if people can not get the full experience.
