App continues to get worse. Now I can’t ever request a ride
No drivers no queue just a waste of space
Drivers
Sorry but some of the drivers stall almost 10 or more minutes until they finally start to drive towards the pickup spot. Sometimes after waiting for them to start driving they cancel the ride and now I’m left waiting almost 30min for the next driver to pick me up when I was supposed to get picked up in 8min. Doesn’t make sense.
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Won’t find you a ride
I attempt to get a ride from this app everyday and end up just walking because despite searching many drop off and pick up locations it just tells me it can’t find one
App & Via
They need to do better with the app and the service. While most people think this is uber or Lyft it is not! It is not the driver’s fault they only go to the pickup spot in the app. For the riders it is inconvenient not to be picked up at the exact location. If you request a ride at walmart they place your pickup somewhere else. The parent company Bia needs to work to improve their app.
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App malfunctioning
Every time I open this app, I can’t get a ride and it tells me to try again. It’s very frustrating that this is something that I depend on for every day travel and it doesn’t work most of the time.
slow
Why am I waiting an hour for a ride that’s tells be it’s coming in 20 minutes. It doesn’t take into account that it had to pick up other people and drop them off. It will pick up people and drop them off before they drop me off even thought i got there first. I will wait an hour for the ride and then another half hour to get to my designation. Hire more drivers!!! Fix your app!!
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Inconsistency
Rides dont even work half the time, literally. Idk if its because of the poor service itself or shortage on drivers, nonetheless i even tried to apply for them and they rejected me even tho i do on demand deliveries for amazon? Makes no sense. Perfectly qualified they need better management for sure!
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Reliable and affordable
Reliable and affordable rides in the New Brunswick area. I wish they would expand the service area, but a good service nonetheless.
This all desperately needs a ride queue
Add a ride queue instead of making us tap request until we can get a ride.
This is only for New Brunswick
What’s the point of middlesex county ride if you’re only picking up and taking people around New Brunswick???
Misleading
What is the purpose of this app if it can't service the Middlesex county itself. It should be renamed to New Brunswick RIDE instead of Middlesex RIDE
