Simple is Best
Review
Great bank
Love this Mobile App!
Response from developer
Thank you for your feedback! We’re glad to hear you find our app easy to use and that it helps you access your account information smoothly. We appreciate you being a member!
User Friendly
Easy to maneuver around the mobile site.
Awesome!
Response from developer
Thanks so much for the great review! We're glad to hear the app makes banking easier for you—it’s our goal to help you manage your money anytime, anywhere. Let us know if there’s ever anything we can do to make it even better!
Best credit union ever
Lee C Briggs
Convenient to Use
This app
5 stars!!!
Still needs work
One thing that many other banks off is ability to make sub accounts within one account. This would be great to visually organize 1 account for a persons needs.
I have started moving to online high yield savings accounts that give the ability to also act as a checking/savings account all in one account while still earning as much interest as the rewards checking out and in some cases more.
Still don’t understand how Midwest is still so far behind that we can’t use Apple Pay. They keep saying it’s coming for over 2 years now.
The alerts are complicated and don’t work correctly all the time.
Response from developer
Thank you for the feedback, we appreciate you taking the time to share your experience. Apple Pay and other digital wallets are currently available, and we’d be happy to help if you’re having trouble setting them up. We’re continually working to improve our digital banking experience and value input like this.
Good Job
No way to pay extra
We used to be able to before they updated this web page, and since then, we can’t. WHY???
I think it’s probably illegal not to be able to pay extra. I know you can go to a branch and do that but I pay on line all the time.
I have asked about it many times and just get told “they are working on it”.
I can’t imagine that it would be that hard to do, so why isn’t it done after almost 2years???
Response from developer
Thank you for taking the time to leave a review. We understand your frustration and sincerely apologize that a fix has not yet been implemented. We’ve been actively working with our online provider to develop a solution that will allow principal-only payments through our digital platform, and we recognize it’s taken longer than expected. In the meantime, please know that you can still make principal payments by visiting any of our branches or by calling us directly—we’d be happy to assist over the phone at no cost to you. We appreciate your patience and continued membership as we work to improve your online experience.
