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Terrible
Very rarely works, support none existent very poor software and devices look nice but are rubbish..keeps losing gateway..
Terrible
Very rarely works, support none existent very poor software and devices look nice but are rubbish..
A+ Except Cost calculator for Economy 7 or 10 non-existent
The ios app is near perfect, love the ease of use, the timers, the trustworthiness but as of Oct24 entering uk economy 7 (or 10)rates is impossible so in my opinion why not get rid of the calculator field altogether rather than miss an entire energy rate sector.
Economy 7 (&10) exists in most if not all modern uk apartments for safety reasons (all electric homes)… standing charge, day rate, night rate are the 3 fields and of course there’s different economy7 or 10 start and end times.
Economy 7 (&10) exists in most if not all modern uk apartments for safety reasons (all electric homes)… standing charge, day rate, night rate are the 3 fields and of course there’s different economy7 or 10 start and end times.
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Do not buy
It doesn’t work.
Finally had enough
Equipment is poor and unreliable. Finally removed all mihome equipment and replaced with zigbee.
It just doesn’t work
I have two plugs and have paired both with the app. although the app shows it turning off and on in the plug doesn’t do anything. It’s supposed to work with Alexa, I’ve migrated the settings over to Alexa and it doesn’t work either. I’ve contacted the manufacturer who have been able to replicate the problem and so (4 weeks ) and nothing has changed. I would suggest anyone thinking of buying this product should think again as they will be wasting their money completely.
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Setting up nest
I am trying to get my TRVS setup to work with a Nest controller but when I try to logon to google I get an error message. How do I resolve this?
Very basic
The app is very basic and outdated
Glitchy
I’ve had the gateway and plugs for a while. The app made it very difficult to set the timer on the plugs and is limited to only 3 times a day. Otherwise the app and plugs did work well and could be controlled with Alexa or Google.
Recently, the plugs have stopped coming on at the set times, which is annoying when I want to wake up or come home to a warm house. All my heating is electric. They do still work with Alexa and Google.
Come on energenie sort your tech out!
Recently, the plugs have stopped coming on at the set times, which is annoying when I want to wake up or come home to a warm house. All my heating is electric. They do still work with Alexa and Google.
Come on energenie sort your tech out!
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MiHome Thermostats
The app doesn’t allow me to add my gateway in iOS 14, the app will exit as soon as I hit okay, thermostats don’t communicate reliably either.
Trying to do too much
This same app is used to control my Me Home security camera, my M365 scooter, and a Bluetooth temperature sensor. This seems off to me, and goes a long way towards explaining why the app is, as of today, badly broken for camera control, with buttons that disappear, incorrect error messages, and terrible buffering. It worked great when I first got the camera but now it barely works.
The developer would be better off with a suite of separate apps for their devices, perhaps sharing libraries for consistency. I can’t imagine the sort of integration hel that arises from trying to support dozens of different devices in a single app.
Please fix the me camera interface!!!
The developer would be better off with a suite of separate apps for their devices, perhaps sharing libraries for consistency. I can’t imagine the sort of integration hel that arises from trying to support dozens of different devices in a single app.
Please fix the me camera interface!!!
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Garbage
Terrible app, TrV’s hardly respond to commands. Can’t copy or paste schedules across multiple devices ie: same rooms
Awful
Just invested in TRV’s and adaptors. Setting timers on adaptors is full of bugs, on and off times set them self to the same time. Still working with the system, it’s taken me ages to set up TRVs, and adaptors seem very susceptible to even a chair being in the way. Hope it gets better.
Update, here we are sometime later and their eTRVs are rubbish. I had one snap completely off the radiator rendering totally useless. I have 2 gateways as 1 doesn’t cover my house (2 bedroom flat) I have a gateway in a bedroom and another in the lounge, the bedroom radiator will not pair with the gateway in the same room, only the gateway in the lounge, and it doesn’t turn on when it’s programmed to. I have 2 radiators in the lounge both paired with the gateway in the lounge, one eTRV works as programmed the other doesn’t. I can manually boost the one that doesn’t work via the programming. Full of bugs, app is different to the web version different functions. App has geofencing, but no way of turning it off. Support is non existent. Avoid and just get simple Bluetooth TRVs or just bog standard ones, save your money, you won’t make it back in reduced gas bills.
Update, here we are sometime later and their eTRVs are rubbish. I had one snap completely off the radiator rendering totally useless. I have 2 gateways as 1 doesn’t cover my house (2 bedroom flat) I have a gateway in a bedroom and another in the lounge, the bedroom radiator will not pair with the gateway in the same room, only the gateway in the lounge, and it doesn’t turn on when it’s programmed to. I have 2 radiators in the lounge both paired with the gateway in the lounge, one eTRV works as programmed the other doesn’t. I can manually boost the one that doesn’t work via the programming. Full of bugs, app is different to the web version different functions. App has geofencing, but no way of turning it off. Support is non existent. Avoid and just get simple Bluetooth TRVs or just bog standard ones, save your money, you won’t make it back in reduced gas bills.
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Too many bugs
This is now a dangerous application and solution.
You switch one device on/or off and another does the same. Imagine switching an adult bedroom light on late at night and your children’s light goes on, or worse!
UI / UX is very rough.
You only have to look at the frequency of releases to question the quality of their software delivery cycle.
This needs a complete rewrite and fully tested.
Nowhere near ready for safe public use.
Use at your own peril.
You switch one device on/or off and another does the same. Imagine switching an adult bedroom light on late at night and your children’s light goes on, or worse!
UI / UX is very rough.
You only have to look at the frequency of releases to question the quality of their software delivery cycle.
This needs a complete rewrite and fully tested.
Nowhere near ready for safe public use.
Use at your own peril.
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Unreliable
You can never be sure if turning something on or off is actually going to work. Timers work most the time but not always. The light switches are a waste of money.
Misunderstood heating
Lots of comments (even on main review sites) that etrvs wont control the boiler but if setup correctly with the energenie thermostat the radiators will control the boiler by throwing a bypass to the thermostat resulting in individual heat control for each radiator and each room. Works flawlessly spread across three floors of my house, the setup isn’t intuitive and you do require the matching thermostat and etrvs but the ‘follow thermostat’ works by design. Regularly open the app just to check which radiator is heating up.
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Unable to link with Nest
The app is far from slick, but not the end of the world. However, it doesn’t appeR possible to link with Nest. I constantly get, Oops! We’ve encountered an error. Please try again.
