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Mijn Simyo

Mijn Simyo

by KPN B.V.

144 ratings
26 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • October 31, 2015
  • July 13, 2026

Features

Developer

KPN B.V.
✨Promote your app ✨
Mijn Simyo screenshot #1 for iPhone
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Mijn Simyo screenshot #9 for iPhone
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About

Manage your mobile plan and costs effortlessly. Track your remaining minutes and data, adjust bundles, or top up your prepaid credit. Get instant answers to common questions or contact customer service directly.

✓Track usage and costs
✓Adjust bundles
✓Buy extra data/minutes
✓Top up prepaid credit
✓Access FAQs
✓Contact customer service
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What's New in Mijn Simyo

4.28.0

July 13, 2026

Tijd voor een update! In deze versie kan je 2-stapsbeveiliging instellen om nog veiliger te kunnen inloggen. Feedback? Wij horen het graag!

User reviews

Most RecentHighest RatedLowest Rated

Perfect

They are the best, SIM provider, with the best customer support
mahnegarshmahnegarsh

Response from developer

Hi mahnegarsh, thanks for you awesome review! Best regards, Lukas Simyo Webcare

Slecht contact

Internet/data werkt niet en je kunt niet bellen, WhatsApp als je Wifi hebt en daar willen ze je info en je hoort niets meer terug.
peter2965peter2965

Response from developer

Beste Peter, vervelend om te horen dat dit niet goed goed. Ik hoop inmiddels dat de problemen zijn opgelost. Anders hoor ik dat heel graag. Nogmaals excuses. Groeten Lukas (lukas.vandijk@kpn.com)

Change default language

Is there a way to change the default language from Dutch to English? Other phone company apps offer this. Without this option, I have to go to the desktop website to check on my account
Bernie351Bernie351

Response from developer

Hi Bernie351, thanks for your review. It is understandable that you would like to see our app in English as well. I have sent your feedback to the relevant department. Hopefully, we will have this option available in the future. Greetings, Simyo Webcare

Scam

The most scam provider ever, turn off all internet in app but still pay 200 euro for using data…
BONG BNG KHBONG BNG KH

Scam

Beware: there is no way to tell Simyo to disable your data service when your data runs out. Why does this matter? Because they immediately charge you 0,15 EUR / MB. That’s about 40 EUR for a 5 minute YouTube video. Yes, they send notifications, but if like me you don’t monitor your text messages and email by the minute, you may find yourself with a huge bill. It’s an exploitative and unethical business model and I’d be shocked if it’s not illegal. Their support chat can take half a day to get back to you and let you know they’re not going to help you. The design of the app is confusing and looks like a German website from 2005, and seems like it was developed by 2 low-skill programmers. If you’re reading this and you’ve experienced anything similar with Simyo, please chime in with your experience and report them to the ACM (Autoriteit Consument & Markt) if you think it’s justified. These people are getting rich off by extracting cash from people in NL who probably live day to day or paycheck to paycheck.
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Response from developer

Hi, Thanks for your feedback. We’re sorry to hear about the issues you’ve encountered. We take these matters seriously and are working to improve the user experience. If you're still facing issues with the app or your data, please reach out to us at webcare@simyo.nl, and we’ll help you resolve it as quickly as possible. Best regards, Simyo Webcare

See 21 more reviews

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FAQ

What does the Mijn Simyo app do?

The Mijn Simyo app allows Simyo customers to manage their mobile plan and costs. You can check your remaining minutes and data, adjust your bundles, purchase additional data or minutes, and top up your prepaid credit. It also provides access to frequently asked questions and direct contact with customer service.

What are the key features of the Mijn Simyo app?

Key features include real-time tracking of your call minutes and MBs, the ability to change your bundles or buy extra data/minutes, simple prepaid credit top-ups, and direct access to customer service. It also offers an option to stay logged in for convenience.

Is the Mijn Simyo app free to use?

Yes, the Mijn Simyo app is free to download and use. There are no charges associated with using the app itself. Any costs incurred will be for the mobile services you manage through the app, such as purchasing extra data or minutes.

What are the system requirements for the Mijn Simyo app?

To use the Mijn Simyo app, you need a smartphone with at least an iOS 12 operating system. You will also require a mobile internet or Wi-Fi connection and a Simyo Sim Only subscription or a Simyo Prepaid SIM card. You'll also need your Mijn Simyo login details.

Who is the Mijn Simyo app intended for?

The Mijn Simyo app is designed as a personal assistant for all Simyo customers. This includes individuals who use a Simyo Prepaid SIM card for their mobile service and those who have a Simyo Sim Only mobile subscription.