horrible
booked months in advance and the taxi cancelled 5 mins before show up time as it was busy after a concert when i left a message in the booking stating it will be busy, this led us 16 and 17 not making our coach home and being stranded in London until 8.30 when we could get a train the next day
Not user friendly
False information on the accessibility of the account ~ you can’t edit your email address & that means you won’t receive any notification whatsoever including the receipt that you need for official claim to be reimbursed. Help centre? Not really helpful hiding behind Data protection …
Should have asked the taxi drivers to issue receipt whether the customers asked for it or not when the apps & customer service is not reliable!!
Should have asked the taxi drivers to issue receipt whether the customers asked for it or not when the apps & customer service is not reliable!!
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Great price
Very cheap, managed to get a fare for less than a pound with the discount offered
Doesn’t allow stops
App doesn’t allow ‘via’ or stops on route and after booking and taking the fee they cancel. Avoid at all costs.
Unreliable
Cancelled booking after verification and payment made - did not notify of this - now have to wait 5 days to get my payment back- the excuse given for cancellation was that my payment looked fraudulent- didn’t stop them taking the money though and letting us down at the last minute!!!!
Useless, deleted
Installed it, went to book a cab, and they had nothing available, so found another app which did have availability. Now I’m getting bombarded with notifications asking me why I haven’t book a cab with them yet. BECAUSE YOU DIDN’T HAVE ANYTHING AVAILABLE.
Fast and kind
Very easy reservation. Our driver has been very kind and the trip very pleasant.
Thank you
Thank you
Failed to deliver
I was disappointed with the service provided by this app. The cab failed to turn up at the appointed time and place (a driver had not even been asssigned). I was then charged the cancellation fee when I cancelled to use a readily available alternative service.
To be fair, the fee was later refunded on submittal of a customer service claim, but this was not a good first experience.
To be fair, the fee was later refunded on submittal of a customer service claim, but this was not a good first experience.
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Ride
Excellent service
Best Rates Cab Operate App
Cheapest rate and quick service across London for all the airport's. Good drivers and nice clean cars.
Minicabit is the best for local and airport pick up and drop off journey's.
Minicabit is the best for local and airport pick up and drop off journey's.
Abandoned us one hour before pickup .
We were abandoned, a country pub with no bus routes no other taxis and they only gave us an hours notice.
Very good app
The app was very easy to use and the service from minicabit was second to none
Very easy and efficient
Perfect ride to the airport early in the morning can’t complain !
Pay the driver / Operator
When will you pay for the job carried out for you on October 4th 2024?
Excellent service
Drivers are always punctual and very professional. Prices are good and the service is overall great. Highly recommend.
Easy to plan the trip
I have been using minicabit for 9 years and always find it is reliable and convenient. Since they launched the apps it makes so much easier to plan the trip in advance and compare the price. The providers are always on time as well. Recommended.
Functional and reliable app
Sources a good range of providers and offers competitive prices. The app allows you to enter all customer requirements ie luggage types/quantity to make sure the prices returned are accurate and reliable
Not bad
App is useful and has multiple options with ratings at a glance, but you generally need to know the exact postcode rather than just the POI name to get a quote.
Great and reliable
I’ve used Minicabit a couple times to the airport. My experiences have been great and the drivers were always on time. Recommended!
User friendly app
It is easy to use and easy for you to manage the bookings.
