So sad
This application has been the best one I have used to manage my budget. There are other applications out there, but most use Plaid in the backend for the connections and I have not had a good experience with Plaid connectivity. The Mint Desktop design update that came with the app redesign is great in my opinion. The biggest value of Mint is the budgeting features. I have a Credit Karma account. Unfortunately, knowing my net worth without the ability to budget is worthless. To monitor my transactions, I can just go to my bank app. Since the budgeting features are not being moved, credit karma will just be a Mint app without the budgeting features. After all, outside of the budgeting features, they are both the same with different look and feel. Credit karma does have the auto insurance score which can help get a better deal in insurance. However, how often do people really shop for insurance? And, the insurance options offered do not guarantee a better rate than what you may currently have. I was willing to pay premium, but the premium features do not work and always crash when I tried to use them.
I understand what they are trying to do from a technology point of view, simplification, and cost reduction. Without the budgeting feature, credit karma will remain the same as it is today. I hope the credit karma team is paying attention to its customers on this one.
I understand what they are trying to do from a technology point of view, simplification, and cost reduction. Without the budgeting feature, credit karma will remain the same as it is today. I hope the credit karma team is paying attention to its customers on this one.
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Very Helpful!!
I really appreciate Mint keeping track of my due dates. I have always budgeted on paper using rough estimates on bills that change every month (mostly utilities). It is great that Mint is able to connect to those accounts so I don’t have to take the time log into each site or find each email every month. I am still getting email reminders about my bills, but my accounts won’t show under the “monthly” tab/budget anymore. It is insanely convenient like I said, and as a single mom who works full time and goes to school, I have to find any little way to save time that I can. I’m not sure if this is a known issue, but I hope you guys can look into it! When it first stopped showing my accounts, I would close the app and reopen it a few times and then it would show my monthly bills and linked accounts, but for over a week, I have had no luck. And like I said, I know my accounts are still linked through Mint because I get emails, but even when I try clicking the “view through Mint or view through the app” (I can’t remember what it says exactly) it still won’t show in the app.
I love this app so much, even with this recent hiccup in displaying my accounts and due dates, I still rate it 5/5!! (As long as the hiccup is temporary - I will just go back to pen and paper soon since the monthly display/linked accounts is the best aspect for me/my lifestyle)
I love this app so much, even with this recent hiccup in displaying my accounts and due dates, I still rate it 5/5!! (As long as the hiccup is temporary - I will just go back to pen and paper soon since the monthly display/linked accounts is the best aspect for me/my lifestyle)
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Response from developer
Hello, Thank you so much for the positive review. We appreciate your patience as our team is working to fix these issues. If you would like direct assistance with our support chat you may contact them through the following link: https://intuit.me/3QChxwB
Update: MORE glitches
Update: I uninstalled the app, restarted my phone. Then logged in to the Mint website on my laptop and changed my password. Installed the app on my phone & logged in using the new password. So far, the app is working well. I will add here that I have not updated my phone to iOS 17 yet. From the many comments it appears the app is having serious issues with the iOS update. I’d like to update to 17 bc it’s necessary, but I fear the mint app will fail. Between a rock & a hard place, right? Currently there are no assurances from the developers that they’ve solved these issues. So I’m exercising caution & would caution new users with iOS 17 before downloading the app until the developers have done their job to ensure the app is fully functional. We can only hope.
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That Mint is having constant issues with updating accounts isn’t enough, now I have to sign in to the app every time I open it & the app reloads all my data. That is, if the app doesn’t crash which occurs most of the time. I contacted support - chat line - & was told they didn’t know what the problem was. I would get an email with a case number however there is no timeline on the solution…and the mint support guy immediately exited the chat. I didn’t receive the email. I see on other reviews this problem of crashing and constant need to sign in are ongoing problems. The app has become unstable & unreliable. Inexcusable!
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That Mint is having constant issues with updating accounts isn’t enough, now I have to sign in to the app every time I open it & the app reloads all my data. That is, if the app doesn’t crash which occurs most of the time. I contacted support - chat line - & was told they didn’t know what the problem was. I would get an email with a case number however there is no timeline on the solution…and the mint support guy immediately exited the chat. I didn’t receive the email. I see on other reviews this problem of crashing and constant need to sign in are ongoing problems. The app has become unstable & unreliable. Inexcusable!
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Response from developer
Hello, So sorry for the inconvenience as our team is looking to fix these issues. For direct contact with our support team please reach out to us here: https://intuit.me/3QChxwB
Making a Mint with Mint
Mint helps me track all of my expenses in real time, allowing me to track my mortgage, household expenses and car payments as well as insurance, assets and investments so that I can see how everything is faring comparatively and in the big picture. It warns me if I’m spending more than usual or more than what I’ve budgeted in specific areas. It allows me to set goals for increasing savings or investments or reducing debt. It also reports my net worth in real time based on all of my assets and liabilities. It charts the growth of assets or the decline of debt over time, so that you can see your progress which is very rewarding and reinforcing. You’re motivated to watch your financial picture improve and to make small changes in spending or savings so that you can see that improvement. It also reminds me to pay bills, or cancel unused subscriptions. It tracks every penny, so you always know exactly where you stand. I’ve never had a problem with security of my information or data. I love Mint and credit this app for my financial standing today. It’s easy to use, intuitive and allows me to see my financial picture at any moment in time right from my phone. I highly recommend Mint without reservation.
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Response from developer
Hi there, Jojo! We really appreciate your review! We truly value all of the feedback from our users and are always working to improve services for our customers. If you have any further feedback that you would like to leave directly with Mint you can do so here: https://bit.ly/3X0okmL Thank you for being an awesome part of Mint! - Fred
Getting Progressively Worse
I started using this app in college (10 years ago) and it was great. Loved the budgets and charts and seeing where I was spending. However the longer I continue to use Mint the worse it gets.
Mint is particularly bad with investments. I’m constantly having linking issues with my accounts, for 6+ months I was unable to refresh my link with one account causing my balances and investment numbers to be completely off. Cash held in investment accounts is not accounted for, and every time I make a stock purchase, it treats the purchase value as income. For example, if I had $10k in an investment account, with $7k in stocks and $3k in cash. My account total would only show $7k under the investments tab and nothing under the cash tab, so $3k was just missing from my net worth. When I made a stock purchase of $1k, it appeared as income and then a stock buy in transactions. So both my income and spending numbers are elevated for the month, even though I was just investing money that was already in an account. This is really frustrating when trying to track savings and investments over time and terrible for budgeting as everything is thrown off. And if I make a transfer to an investment account, until the cash is invested it appears as if I’ve spend X amount of money.
I wish mint would fix this, or at least allow us to add an offline account with a balance to offset the missing cash. It’s very frustrating, but I’m considering finding an alternative.
Mint is particularly bad with investments. I’m constantly having linking issues with my accounts, for 6+ months I was unable to refresh my link with one account causing my balances and investment numbers to be completely off. Cash held in investment accounts is not accounted for, and every time I make a stock purchase, it treats the purchase value as income. For example, if I had $10k in an investment account, with $7k in stocks and $3k in cash. My account total would only show $7k under the investments tab and nothing under the cash tab, so $3k was just missing from my net worth. When I made a stock purchase of $1k, it appeared as income and then a stock buy in transactions. So both my income and spending numbers are elevated for the month, even though I was just investing money that was already in an account. This is really frustrating when trying to track savings and investments over time and terrible for budgeting as everything is thrown off. And if I make a transfer to an investment account, until the cash is invested it appears as if I’ve spend X amount of money.
I wish mint would fix this, or at least allow us to add an offline account with a balance to offset the missing cash. It’s very frustrating, but I’m considering finding an alternative.
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Response from developer
Hi there, we appreciate you reaching out and for the review. We value your feedback and it has been passed along to the development team for future consideration. Thank you for choosing Mint! - Mary
