Mint User Reviews

What users say

Top reviews

So sad

This application has been the best one I have used to manage my budget. There are other applications out there, but most use Plaid in the backend for the connections and I have not had a good experience with Plaid connectivity. The Mint Desktop design update that came with the app redesign is great in my opinion. The biggest value of Mint is the budgeting features. I have a Credit Karma account. Unfortunately, knowing my net worth without the ability to budget is worthless. To monitor my transactions, I can just go to my bank app. Since the budgeting features are not being moved, credit karma will just be a Mint app without the budgeting features. After all, outside of the budgeting features, they are both the same with different look and feel. Credit karma does have the auto insurance score which can help get a better deal in insurance. However, how often do people really shop for insurance? And, the insurance options offered do not guarantee a better rate than what you may currently have. I was willing to pay premium, but the premium features do not work and always crash when I tried to use them.

I understand what they are trying to do from a technology point of view, simplification, and cost reduction. Without the budgeting feature, credit karma will remain the same as it is today. I hope the credit karma team is paying attention to its customers on this one.
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Very Helpful!!

I really appreciate Mint keeping track of my due dates. I have always budgeted on paper using rough estimates on bills that change every month (mostly utilities). It is great that Mint is able to connect to those accounts so I don’t have to take the time log into each site or find each email every month. I am still getting email reminders about my bills, but my accounts won’t show under the “monthly” tab/budget anymore. It is insanely convenient like I said, and as a single mom who works full time and goes to school, I have to find any little way to save time that I can. I’m not sure if this is a known issue, but I hope you guys can look into it! When it first stopped showing my accounts, I would close the app and reopen it a few times and then it would show my monthly bills and linked accounts, but for over a week, I have had no luck. And like I said, I know my accounts are still linked through Mint because I get emails, but even when I try clicking the “view through Mint or view through the app” (I can’t remember what it says exactly) it still won’t show in the app.
I love this app so much, even with this recent hiccup in displaying my accounts and due dates, I still rate it 5/5!! (As long as the hiccup is temporary - I will just go back to pen and paper soon since the monthly display/linked accounts is the best aspect for me/my lifestyle)
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Response from developer

Hello, Thank you so much for the positive review. We appreciate your patience as our team is working to fix these issues. If you would like direct assistance with our support chat you may contact them through the following link: https://intuit.me/3QChxwB

Update: MORE glitches

Update: I uninstalled the app, restarted my phone. Then logged in to the Mint website on my laptop and changed my password. Installed the app on my phone & logged in using the new password. So far, the app is working well. I will add here that I have not updated my phone to iOS 17 yet. From the many comments it appears the app is having serious issues with the iOS update. I’d like to update to 17 bc it’s necessary, but I fear the mint app will fail. Between a rock & a hard place, right? Currently there are no assurances from the developers that they’ve solved these issues. So I’m exercising caution & would caution new users with iOS 17 before downloading the app until the developers have done their job to ensure the app is fully functional. We can only hope.

………………………………………….

That Mint is having constant issues with updating accounts isn’t enough, now I have to sign in to the app every time I open it & the app reloads all my data. That is, if the app doesn’t crash which occurs most of the time. I contacted support - chat line - & was told they didn’t know what the problem was. I would get an email with a case number however there is no timeline on the solution…and the mint support guy immediately exited the chat. I didn’t receive the email. I see on other reviews this problem of crashing and constant need to sign in are ongoing problems. The app has become unstable & unreliable. Inexcusable!
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Response from developer

Hello, So sorry for the inconvenience as our team is looking to fix these issues. For direct contact with our support team please reach out to us here: https://intuit.me/3QChxwB

Making a Mint with Mint

Mint helps me track all of my expenses in real time, allowing me to track my mortgage, household expenses and car payments as well as insurance, assets and investments so that I can see how everything is faring comparatively and in the big picture. It warns me if I’m spending more than usual or more than what I’ve budgeted in specific areas. It allows me to set goals for increasing savings or investments or reducing debt. It also reports my net worth in real time based on all of my assets and liabilities. It charts the growth of assets or the decline of debt over time, so that you can see your progress which is very rewarding and reinforcing. You’re motivated to watch your financial picture improve and to make small changes in spending or savings so that you can see that improvement. It also reminds me to pay bills, or cancel unused subscriptions. It tracks every penny, so you always know exactly where you stand. I’ve never had a problem with security of my information or data. I love Mint and credit this app for my financial standing today. It’s easy to use, intuitive and allows me to see my financial picture at any moment in time right from my phone. I highly recommend Mint without reservation.
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Response from developer

Hi there, Jojo! We really appreciate your review! We truly value all of the feedback from our users and are always working to improve services for our customers. If you have any further feedback that you would like to leave directly with Mint you can do so here: https://bit.ly/3X0okmL Thank you for being an awesome part of Mint! - Fred

Getting Progressively Worse

I started using this app in college (10 years ago) and it was great. Loved the budgets and charts and seeing where I was spending. However the longer I continue to use Mint the worse it gets.

Mint is particularly bad with investments. I’m constantly having linking issues with my accounts, for 6+ months I was unable to refresh my link with one account causing my balances and investment numbers to be completely off. Cash held in investment accounts is not accounted for, and every time I make a stock purchase, it treats the purchase value as income. For example, if I had $10k in an investment account, with $7k in stocks and $3k in cash. My account total would only show $7k under the investments tab and nothing under the cash tab, so $3k was just missing from my net worth. When I made a stock purchase of $1k, it appeared as income and then a stock buy in transactions. So both my income and spending numbers are elevated for the month, even though I was just investing money that was already in an account. This is really frustrating when trying to track savings and investments over time and terrible for budgeting as everything is thrown off. And if I make a transfer to an investment account, until the cash is invested it appears as if I’ve spend X amount of money.

I wish mint would fix this, or at least allow us to add an offline account with a balance to offset the missing cash. It’s very frustrating, but I’m considering finding an alternative.
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Response from developer

Hi there, we appreciate you reaching out and for the review. We value your feedback and it has been passed along to the development team for future consideration. Thank you for choosing Mint! - Mary

I love it

I’m a long-time user of the app and website as well. I believe the site and app are worthy of 5-stars, and I think everyone should be budgeting their money and giving themselves financial goals.
There was a big update to the website/app, and the goals section changed. I have left a lot of feedback about it because some features went away, it used to give you a clear plan as to how to pay down your credit cards. It had access to your APRs, and it would tell you exactly what to pay to each card each month to pay them down the most efficiently. There were also sliders for BOTH money and time, if you want to pay less money per month, the time it would take to achieve your goal would change, and you could use the time slider to adjust the goal as well. Now it just asks, “How much money per month can you pay?” And then it spits out a timeline. That gives way less information than before.

Overall the app is wonderful but I’d love to see those old features of the goal page return.
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Bought premium immediate regret constant crashing

I’ve used the free version for years on and off and had no problems other than the normal random account won’t link or sync but it was keeping track of the main things I wanted it to and worked for the accounts I cared about. Recent couple months have been paying closer attention and felt like I wanted to join the premium version so I decided to get the premium tonight. Immediately after the purchase I regretted it. Selecting anything that came with the premium version would cause the app to crash. Even some of the free features like the monthly expenses when I click on the lower area the app will crash. I have looked at the reviews and I am not the only one dealing with this and every time the moderator/help bot says to message them on Facebook or Instagram or another app. Honestly just out of principle if I get that response I will most likely unsubscribe and uninstall the app. Date of first review (January 14th 2023) If you have made it this far thru the review I will rate it 5 stars at the beginning because it has been great but if I get the same response or no response at all I will rate it a 1 star so later down the road you will be able to understand what happened or why it is fully rated long term.
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Response from developer

Hello there. Your input is very important in our improvement efforts and we want you to know that not only are we listening, you have been heard. It is important that we get a better understanding of the specifics of your situation in order for us to best help you as everyone's experience can be unique. Because of the sensitive information we may require from you, we encourage you to contact our support team on Facebook, Twitter or via chat: https://bit.ly/2NrRCZC We're always exploring ways to help improve the customer experience and we want to make sure you can use the app to its full potential. We appreciate you being a part of our Intuit family and look forward to speaking with you. ~Heather B

Ad-free plan has ads

Mint has been a solid app for keeping an eye on our finances. Account refreshes still have issues, but are way more stable and reliable than they used to be. Given, the immense amount of personal data they collect about us, the financial insight features feel shallow but flashy. It’s easy to set goals then completely ignore them. The goals functionality itself is outdated. Investment data seems wrong with no way to add/edit/correct info about holdings in the portfolio. There’s no useful functionality around retirement planning (blogs don’t count).

Biggest gripe is the Ad filled Ad-free plan. It’s just a buck a month, but the misleading description has soured my experience and trust for Intuit. If you subscribe, the marketplace page with all its third-party offers is still around and you will continue to have large portions of the home and notification pages dedicated to ads for Intuit’s other products like bill-negotiation (also a third party). Finally and most importantly, you will not be saved from full page pop-up ads upon logging in about Turbo Tax ‘offers’ that must be dismissed before you can use your ad-free app (Turbo Tax is a ripoff, btw).

Mint is a fine app and I expected to have an even better experience after turning off ads, but that dollar per month doesn’t change much. Paying for Mint actually left me feeling tricked and less satisfied with the product.
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Response from developer

Hi there. We appreciate you for submitting your feedback. We are glad that you have been using our Mint mobile app to track your financial needs! I do understand your concern about the goals' functionality. We will consider this feedback for future improvements. We value your input and are listening to ensure our software gives you the best experience! To address your concern about the Ad-free plan, if you do subscribe to the 0.99 subscriptions, you will still receive ads in the Marketplace tab as this is to show what other products Mint offers. To change your notification settings, please go to the "Settings" menu within the app and go to "Notifications" to make the adjustments. Thank you for being a Minter! -Te'Anna

Obsessed

I have been a Mint member since 2016. I think around January of this year (2021), Mint redesigned their app. I have been obsessed with it! My favorite is the weekly and monthly “story” styled recaps - seeing how my net worth has changed, what contributed to that change, and seeing what changes there were in my expenses. Also since 2016, I have been keeping track of my expenses on a daily, weekly, monthly, and annual basis - all hand written in my planners! While I still do this, I love using Mint for my overall financial management. The user interface is 10/10 for me. Using this app brings me joy 100% of the time, I always leave happier after using it. The website is 4th on my internet browser bookmarks bar. After I finish this review I’m going to move it to first because it makes me that happy. Wow. Amazing. Thank you Mint, keep doing what you’re doing. I absolutely love it. Keep it up with the cute hashtags too. #MoveMints #EmpowerMint
I set a net worth goal in January of this year and not only am I happy I reached it, I’m glad to have done it with the help of this app.
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Great general overview

This is really lovely for people who want just a monthly overview and to kind of watch their money as it flows in and out of your bank account.
I however have been budgeting check to check instead of an entire month. I find that it’s just easier for me to focus that way. When I’ve done the entire month all at once I’ve made mistakes in My finances that I tend to not make when I zoom in closer. However budgets are only set up by month and as far as I can tell you can only go up to the month you’re in whereas I plan my budget a month in advance… so that would be nice to be able to continue to do. Since I’ve been doing that I’ve never missed a payment or over-drafted an account like I used to when I would clump all my finances together. It would also be cool to be able to add paydays into the calendar to see which bills could come out of which checks.
I also don’t like that I linked my credit cards and now my alerts just say credit card is due without saying which one and then it gives the total balance as what’s due instead of the minimum payment. So it would be nice to at least see both of those in the actual alerts.
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Overall pretty good, some complaints

The app is very streamlined and easy to use. I like it a lot. However, there are some issues. First, and I know this is in progress, you can’t edit subscriptions (or remove them?) once you’ve added them. It also automatically capitalizes the name, so I entered my iCloud sub as “iCloud” and the system changed it to “Icloud”, which I now can’t change.

Secondly, and something that is turning me off from the app, is the fact that some tags are hidden for no apparent reason, and this varies between web and iPhone. On my phone, looking at my account history, I can add the “Loan Payment” tag under the “Loan” category to a transaction. That whole category does not show up when trying to do the same thing on the web. If I try to add that tag, I’m told it already exists, but it’s not there. Then, when I go to create my budget on both phone and web, the Loan category is missing. I’d like to be able to include my loan payments in my budget. The Investments category is also missing, both in the budgeting section on all platforms and in the transaction history section on the web. This is largely what’s preventing me from regularly using the app. I got it specifically to track my payments, including my loan, and I can’t do that.
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Categorizing via mobile needs improvement

I’ve used Mint for four or five years now because it’s the budgeting system that works for me, starting in college and moving into adult life. But the major problem I continue to have is Mint’s interface continues to refresh the categories I set for particular reoccurring charges - for instance, one monthly payment plan charge continues to be set by Mint as “doctor”, instead of the payment plan budget category. So in order to see how my over budget is doing each month, I have to go into individual purchases and reset each category every time I open the app. I have reset categories both by mobile phone (which is my main contact with Mint) and by desktop browser, and neither platform fixes the issue.
This is also a weird problem with payment app charges like PayPal, which all show up as “shopping” by Mint. I can go in and manually designate one charge as “groceries” “rent” or “gift” and the next say it will refresh the category as “shopping.” This is a pain. It factors into my decision to recommend to others, and if I were running more than a 1-person household it would be nearly unusable for the amount of time it’s supposed to take. Highly recommend Mint addresses categories so I can permanently “set and forget” reoccurring charges in budgets, as well as permanently recategorize individual purchases without affecting future charges by the same payment platform.
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Response from developer

Hi there, We appreciate you taking the time to share this incredibly detailed feedback. Please know that our app developers are actively working on making improvements to the app to improve the Mint user experience. We will gladly share this feedback with them. Thank you again for this review. -Erika

A gift to those of us who can’t keep track of our spending habits!

I’ve tried just about every free app for tracking finances and budgeting... Mint wins hands down. It’s simple to use and pleasant to look at, gives you options for setting goals and reminders, sends you notifications if you’ve spent too much or your any of your bank accounts have a low balance to keep you from accidentally going in the red, the app can track the status of your federal tax refund and alert you when it arrives, you can import any loans you have into the app and it will track your progress paying them off and will help you to set payment goals and send you reminders, also it gives you a break down of your spending on a chart that shows what percent of your funds goes to what category like food, rent, gas, miscellaneous, etc. Thanks to this app I realized I was spending way too much on beverages at gas stations. It adds up more than I realized! You can use it to create customized reminders for when it’s time to pay bills so you never forget. It’s just amazing. Highly recommend.
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Unresponsive to Requests for Improvemevt

UPDATE:
I went to the article linked in the developer response, and it was totally inapplicable. It explained how to add a manual transaction to an existing account. That’s not what I asked about, or the feature I requested. If Mint has chosen not to support Apple Card, they should support off-line accounts that would have manually (or better, as I originally suggested, imported) transactions. Until mint allows me to capture a complete, accurate picture of my financial position, it’s worthless. I run a lot of spend through Apple Card and it’s not captured at all! Even the monthly payments to Apple Card aren’t recorded, making my monthly spend look artificially low.

Intuit keeps investing in “redesigning” the app to add new features, yet they’ve been stubbornly unresponsive to requests to add major financial institutions and credit cards. For example, MetLife spun off BrightHouse Financial. Since Mint has always supported MetLife, you’d think support for BrightHouse Financial would be a no-brainer? Nope. Over two years and Mint still hasn’t heard of BrightHouse Financial. Another great example - Apple Card. Ok, I’ll buy that maybe Apple won’t let Mint connect to them. In fact, that might make me feel better. But Apple does allow downloading of transactions. Yet Mint hasn’t mastered the concept of manually importing transactions? How long has Intuit owned them? Maybe focus on the basics before trying to add flashy features.
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Almost perfect

I've been using Mint for years and recently started using it consistently. There's a lot to love about this program! I won't go into all of its great features because with this kind of rating, it's obvious that there are many!
Instead, I want to bring up a few minor nits that keep this from being perfect for me. First, there's differences between what you can do on the web version, the iPad version and the iPhone version. For instance, you can only create new tags on the web version. The reports are slightly different. The way you set date ranges are different. It's not intuitively obvious how to do the same function on a different platform. I can manage it, but trying to help my not-quite-as-tech-savvy wife understand why the capabilities and functionality is different on each platform is hard.
The second nit is that across all the platforms, I don't see a way to do multiple filters. For instance, if I want to see all my fuel purchases at king soopers for the last two months, I have to either search for the fuel category and look manually (or export to csv) or by merchant and look manually or... But there's no way to specifically look for all three criteria.
Similarly, when I get a list of transactions in the little pop up window on the web version, there's no way to export just those transactions. I have to copy and paste them out to transfer to a spreadsheet.
Besides these nits, I love the program. I use it daily and am mostly very happy with it!
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Response from developer

Hi there, Thank you for this awesome feedback, we are thrilled you love Mint. Mint.com has all of the features of the app plus a lot of additional features that are not available on any other platform. The app is just a quick snapshot of the website. To help your categorization for transactions, you may want to change the rules of the category here:http://bit.ly/3ptfoWd. For more assistance, please reach out to our support teams on Facebook, Twitter, or via chat here:https://bit.ly/2NrRCZC. Regardless of the platform, you use us on, we're happy to have you in the Mint family. -Debra

Has potential but not quite there

This app definitely does what I wanted it to. However there are a few things that make it very hard to use. First the UX is way off for the tabs, the common actions from the overview tab should be spread out into the other tabs because I see myself only using this one tab 95% of the time and scrolling up and down for the common actions is a pain. Maybe add a side menu to make it much easier to select these. Second, it feels like it’s lacking the historical overview and analysis that I want with an app like this. I can add a budget for the current month for something new like bills but this new budget does not get applied to the previous month so I’m unable to see it. This budget should also allow a view to see your trends on it. Another pain is the [Month] Spending section. I can’t view previous months only the current one and when a new month comes You are stuck to only seeing those couple days of transactions. This is very troubling given that the graphs and info provided in this section are very well made yet under utilized. Please update these things and I will consider increasing my rating

TL:DR This app is great for looking at your spending habits yet lacks several features to look into trends and historical data, this restricts it to really only working as a budget tool and makes it nearly impossible to make new analysis on spending habits that haven’t been predefined
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Need’s a new feature option for a more comprehensive understanding of your wealth of information

There's not a transaction deletion feature available. You can't remove transactions once they are placed on your accounts. Now, you need this when for example, you take money from one bank account and put it in another, it will show up as a negative when in reality you're just moving money around, resulting in an ”expense” that in reality has not left your pocket. And in the end, it will show up as an expense, that at the end of the year will show inaccurate results.

An example of it is the following, I paid my insurance company with my credit card and then I decided to move to another company so I received a full refund of the money that I spent on a paycheck, so although I got the money back and deposited it, it still shows up as a credit card transaction and income transaction, when in reality is the saw amount of money. If I would have the option to delete those two transactions then my monthly expenses don't have to show up wildly as it shows with these transactions that you can't delete for an accurate reading of your expenses.
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Very good, just this close to perfect (see below)

To track my net worth and expenses, have been a long time user of Personal Capital. However, noticing that it recently had several issues connecting with my 401k provider and refreshing properly RobinHood account data, I decided to try out Mint. So far, the experience has been great as both accounts linking and syncing has worked flawlessly. EXCEPT:
1- One issue... when linking RobinHood, despite correctly adding both my investment account value and the cash management account value, it computes the investment value incorrectly: since it adds to it the cash account balance. Basically, the cash management account balance is counted TWICE!
2- I was amazed by how flawlessly Mint shows me transaction history for stock purchases. So, why not computing this into a graph that shows progress of financial growth over time? Net worth data unfortunately only starts from the day I register my account and connect the institutions of relevance. And it would be just amazing if the app could pull past data and logging that too!

Hoping for this to get fixed (item 1-) to update my review to 5/5 :)
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Using for years and love it

Hi there - I have been using this app for budgeting and keeping track of my credit score for a couple or few years now. My score has grown over 50 points since I’ve been able to closely monitor it with this app. My favorite points to mention is the flexibility of this app - I’ve tried a few different budgeting “theories” or “systems” or whatever you want to call it and this app has always been there for me and I’ve been able to adapt the views and tracking to meet my needs. Also, when I get frustrated and just want a break from tracking finances this app is still in the background so when I come back to it I can hop right in and get a relatively accurate picture of my month or 2 I didn’t actively use it. There are ads, of course, and the syncing isn’t always *perfect* and has to be manually refreshed- but for a free app, I seriously have 0 complaints! Kudos to the Mint developers team. Keep up the good work.
The other thing I will note is the app is not constantly changing with updates, however, bug fixes are solved quickly. That’s exactly the balance you want with a long term use app that most developers can’t get right. Some apps you have to completely re-learn after an update and it’s annoying and frustrating- but here I’ve never noticed large changes that make me change the way I use it. Thank you to the team for that.
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Response from developer

Hi there, Thank you for taking the time to leave us a review about your experience! Our Mint team loves hearing from our users. We are reaching out to you because we would like to feature your review on our site for future potential Mint users. If you are interested, please contact us at Social_We_Care@intuit.com to further this discussion. -Andrew

Terrible App- account connections routinely fail

I was really hopeful when I downloaded this app, but it’s more aggravating than anything. The remote account connections (the feature that’s supposed to allow mint to keep track of your accounts and balances and read your transactions for budgeting) routinely fails. For example, I just spent 20 minutes clicking back and forth between Capital One and Mint, because Mint reported that my permission for Capital One ended. No matter how many times I authorized the access (on Capital One), I got returned to the same screen (on Mint) where I was asked to go to Capital One to authorize Mint. Other accounts also intermittently do this. So if you’re hoping for a good way to track multiple accounts, this isn’t it.

The other aggravating element of this app is its categorization of transactions. Every one of my paychecks is labeled a state tax return, and no matter how many of them I re-categorize, Mint doesn’t learn from my changes. My groceries are labeled “shopping”, and apparently I get a tax return every other week (according to Mint), so I have to go in and re-categorize transactions repeatedly. These categories are used for budgeting, so Mint reports I have “low cash flow” (because it doesn’t recognize my paycheck), or that I overspent on my “shopping” budget (I don’t have a “shopping budget- I bought some food).

Between these two issues, I can’t track my balances nor create an actual tracked budget using Mint. Deleting.
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