Horrible User experience
Truly horrible and unusable. It’s made parking in Waltham Forest a nightmare for the residents.
Can’t find any parking
Trash can app that has cost me 100£ because i was unable to find the right parking zone. Anything you put in finds no results. TRASH CAN APP.
Push notifications
I’ve given the MiPermit app a single star because it fundamentally fails at a critical point. The app refuses to provide free push notifications when your parking is about to expire. Instead, it tries to squeeze a few extra pennies out of you by making you pay for SMS alerts. This is frankly unacceptable in 2026 when free push notifications are standard everywhere else.
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Mind its errors
The app frequently confuses nearby car parks when displaying options, which can be a costly mistake. This is especially problematic when car parks are only a few hundred yards apart.
They charge a convenience fee for using the app, but don’t seem to invest enough in making the experience more reliable. At the very least, the app should clearly warn users when there are multiple nearby car parks and ask them to confirm the location before payment goes through.
Overall, this is an app I’d only use when I have no coins or need to extend my parking remotely.
They charge a convenience fee for using the app, but don’t seem to invest enough in making the experience more reliable. At the very least, the app should clearly warn users when there are multiple nearby car parks and ask them to confirm the location before payment goes through.
Overall, this is an app I’d only use when I have no coins or need to extend my parking remotely.
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Terrible UX
How is this so widely used. Terrible app with awful UX.
Garbage
Awful to use, so much worse than RingGo
Useless app
Entering a new reg resets to the previous entered reg, I’ve twice paid for the wrong car now because of this. Plus no nicknames so you can’t remember which reg is which. And don’t get me started on trying to work out how to use the app for resident parking
Dreadful UI
I have been forced to download this as it now administers visitor parking for Waltham Forest. The migration process was a disaster, and the UI is completely unintuitive. For example, if you have a visitor permit you cannot search by street name, you need to search “VP” - this is not made clear in the app without digging around. Both PayByPhone and RingGo have a much more intuitive design, I can only assume Waltham Forest now use this app due to cheaper commercial terms.
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Doesn’t Record Your Purchased Tickets
Purchased tickets do not show in the app straightaway sometimes taking over a day to appear. Also the send me a text when ones parking needs extending doesn’t work either which could mean you get a fine for not paying for parking. This app could land you with a fine if you are not careful. For information the only way you can be sure you have paid for parking is to check your bank app for the deduction. Developers get a grip this is just awful!!!
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Predatory App
Firstly the app is not easy to use and does not have clear guidance. Secondly, the minimum parking time appears to be 6 hours which is longer than the controlled times of the parking zones I use. This is predatory and exploits the fact this app has a monopoly.
Shocking, councils please avoid.
Waltham Forest we’ll never forgive you!
Difficult to use and uses illegal pricing
When selecting duration the UI is a little jumpy and the double scrolling not great.
This app uses drip pricing as banned under DMCC 2025.
This app uses drip pricing as banned under DMCC 2025.
No ‘stop parking’ feature - so my phone has an island and widget update until time expired 🤬🤬🤬
Such a basic feature lacking, I will avoid using the app again unless critical because of this design over sight. Other European have a ‘stop parking’ button for obvious reasons. If you do have one, it’s hidden in ‘account creation’ which is unethical and a dark pattern. Regret using this app. I DO NOT WANT AN ISLAND AND WIDGET WHEN PARKINGBHAS FINISHED - THIS HAS USABILITY ISSUES ON MY DEVICE FOR SOMETHING NO LONGER RELEVANT
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Usability
I live in Waltham Forest which used ringo for resident permits and visitor permits. We have migrated to MiPermit (presumably someone in the council is getting some kind of kickback) and the functionality / usability is sooooo much worse. Life has been made more difficult!
Bad design led to PCN
If you are already registered in the app and have an old car registration in there, and add a new car whilst in the middle of making a booking, it doesn’t select the car you’ve just added, automatically, it sticks to the old car. It’s easy to miss. And then you pay for the old car and get a PCN. Poor design indeed. Deliberate?
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Eratic
The app works about 20% of the time so it is pretty useless. The most common error message is "tariff information not available "
Visitor permit Not working
App doesn’t allow you to pay for visitor permit parking you have to go online and pay total waste of time having this app Waltham forest go back to ring go which use to work perfectly well
Unusable
Trying to pay for parking, select the duration but there is nothing to get to the next step!
Cash never had this problem.
Cash never had this problem.
Broken by design to maximise parking fine income
Funny how a Waltham Forest Council app that profits from penalty notices somehow “can’t” let residents book visitor parking under their own resident permit. No option to link it, no workaround, nothing — just a dead end where you’d expect a basic feature to be. Almost like the incentives point the wrong way: fewer valid bookings, more fines. If you’re a Waltham Forest resident, don’t assume this app will actually let you do the one thing you need a permit for.
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Just horrible
This app looks like it was made 20 years ago, and it performs like it too. Our local council switched to it from another app, and I honestly thought that one was bad. Turns out I had no idea how wrong I was.
