Flaky app
Locks you out of account and refusing to issue password resets or recognise account email
Terrible UX not intuitive at all
Whoever was paid to build this app should be appalled by the job they did. Horrible app experience!
Useful
Really useful to pay in advance & not have to use machines with worn butters
Cancel payment
Need ability to credit for parking not used
Won’t extend parking on Over 60s permit
When I select extend it tells me no available tariffs! Have to wait for existing one to expire and then start another session from scratch…
Excellent
Easy, reliable & trustworthy.
E17 resident
Poor user experience. Especially when entering new reg. last used reg appears auto for next booking. Also not obvious how to cancel. Diff options on screens. Slow
Worst of its kind
Genuinely the worst user experience for all of these apps available. Being as this is App based money making scheme it should reinvest some into development of it to at least try to match competition.
Hopefully local councils can opt for other options when contracts are over.
Hopefully local councils can opt for other options when contracts are over.
Useless
Just spent 15 minutes with this app refusing to add a time to start and refusing to move to select a tariff, genuine waste of space, save yourself some time and go pay at the machine 🙄
Support is awful
Can’t set up an account. No response to emails for help and nobody ever answers the helpline, no matter how long you wait.
Not able to extend the parking station times
Can only do single days for parking zones - would be good if you could pay for multiple days all at once.
Not good
Unable to clear bad login data. No response on phone or email
Login failed
Rejects login and when trying to reset password, sends a text saying mobile number not recognised even though it is correct without any method of correcting. Have paid for an annual parking permit that I cannot use. Avoid.
Ringgo was better
“Ringgo was better” are not words I ever thought I’d write, but in this case it’s true. This appears to be an app written by accountants or traffic wardens rather than UI experts or people who park cars. My two current pet peeves: 1) you cannot give a name to a vehicle reg so unless you are in the habit of memorising visitors’ license plates this app is annoying at best, and easy to book in the wrong car at worst without a trip out to check; 2) I am currently unable (in Waltham Forest) to extend a visitor’s parking, I can click on extend but it tells me that’s not possible (this was not an issue I had with Ringgo) and so I have to keep a close eye on when someone’s parking will run out so that I can book them in at *exactly* the right time so that I’m not double-paying. Oh, and you’d better know what your permitted area is: it doesn’t use a name like a human, it uses some kind of virtual code (VPHH is ours).
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Parking permits
This App is meant to allow me to purchase and deal with Residents' and Visitors' parking permits.
However I can only register on the App when I have paid for parking in a street somewhere.
I am unwilling to drive my car to a payable parking space simply to register on this App.
Come on!
Do think before you set up your App!
However I can only register on the App when I have paid for parking in a street somewhere.
I am unwilling to drive my car to a payable parking space simply to register on this App.
Come on!
Do think before you set up your App!
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Horrible User experience
Truly horrible and unusable. It’s made parking in Waltham Forest a nightmare for the residents.
Can’t find any parking
Trash can app that has cost me 100£ because i was unable to find the right parking zone. Anything you put in finds no results. TRASH CAN APP.
Push notifications
I’ve given the MiPermit app a single star because it fundamentally fails at a critical point. The app refuses to provide free push notifications when your parking is about to expire. Instead, it tries to squeeze a few extra pennies out of you by making you pay for SMS alerts. This is frankly unacceptable in 2026 when free push notifications are standard everywhere else.
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Mind its errors
The app frequently confuses nearby car parks when displaying options, which can be a costly mistake. This is especially problematic when car parks are only a few hundred yards apart.
They charge a convenience fee for using the app, but don’t seem to invest enough in making the experience more reliable. At the very least, the app should clearly warn users when there are multiple nearby car parks and ask them to confirm the location before payment goes through.
Overall, this is an app I’d only use when I have no coins or need to extend my parking remotely.
They charge a convenience fee for using the app, but don’t seem to invest enough in making the experience more reliable. At the very least, the app should clearly warn users when there are multiple nearby car parks and ask them to confirm the location before payment goes through.
Overall, this is an app I’d only use when I have no coins or need to extend my parking remotely.
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Terrible UX
How is this so widely used. Terrible app with awful UX.
