MLB Ballpark Reviews: Is It Legit?

Customer Experience

Positive experience16.4% of reviews
Neutral2.9% of reviews
Negative experience80.7% of reviews

~ Based on 2,576 written reviews from the US App Store.

What users say about MLB Ballpark

Is MLB Ballpark Safe?

MLB Ballpark appears safe based on user ratings. AppsHunter Safety Score for MLB Ballpark is 92/100.

This assessment is based on 1,352,287 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
1.8% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 1,352,287 App Store ratings for MLB Ballpark.

Is MLB Ballpark Legit?

MLB Ballpark appears to be a legitimate app. AppsHunter Legitimacy Score for MLB Ballpark is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t verify email

Won’t verify email

Non responsive

I brought my ticket thru the website and it is telling me that I don’t have it through the app

Customer service is straight garbage on trying to help anything

Wonky and not so user friendly

Half the time it says there are tickets available for me and I have to do more than a half a dozen clicks to find them. It shouldn’t be that hard.

Awful

This app sucks. It requires an email to verify my account but the link in the email doesn’t work. It ends up in a loop.

Ticket transfer nightmare

I buy tickets. I expect ticket to flow into account. I have to chase them to get them. Do better app!

Me love baseball

So fun

Full schedule

Love the app. 💙

Plain bad

Jump jumping through several hoops to try and access tickets makes no sense. Please make this easier.
I bought Mei Mei tickets hours and hours ago. Yet they’re not showing up on my Ballpark app

Doesn’t work

All season my Ball park app placed me in a constant loop and I wasn’t able to utilize the advantages it was designed to provide. I always had to have the ticket office assist when they opened prior to entering the stadium. Not a happy Dbacks Advantage member.

Neatly in one place

From the inception of Major league baseball ballpark and has been a lot of improvement. It’s clean works quickly and you can find everything you need by one single click.

Unnecessary app that functions poorly

There is no reason for this app to be involved in the ticketing process. The account verification is clunky. Verify a code sent to your email but still need to click “verify email” in a separate email.

If I could give negative stars, I would.

Negative review

I am frustrated trying to verify, if I gave the access code why. It released the tickets

No I do not want ticket protection

No I do not want ticket protection

Ballpark

Great

Purchase Ticket

Had a little trouble trying to use the Discover card, but all is good when I used my Mastercard. Looking forward to Great Rays Win.

Parking

Can not find parking pass that I purchased

Shamefully broken

Awful user experience. Connection issues preventing you from logging in. Failures to sync tickets when purchased through major vendors like Ticketmaster. The chat bot returns a Salesforce error message on routine troubleshooting because their product teams have failed to maintain the product. It’s a masterful display of how to create a terrible app.
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Ticket issue

This app lost my tickets

Easy energy

Enjoy how easy to share tickets.

MLB BALLPARK

I cannot find the receipt for my 25% and cannot find my tickets