Fantastic
We purchased our General after a multi day power loss from a microburst. We immediately made an appointment for a consultation and we are so glad we did. Although it is rare that we need it, it has ensured we have peace of mind should the power go out. It’s worth every penny.
Limited without subscription
Not bad but not great for a company this size. Had many issue with initial setup. I’m not paying for a subscription to se my generator running. Constantly does not report outages.
Great to have!
So glad we got a whole house generator! Lifesaver in a hurricane outage!
Not Realtime
First time I’m able to see if I can tell that it’s running when it’s running during the power outage and it’s not showing me that it is running right now yet it is running.
24/7 Access
I can always see the status and history of operations plus any maintenance or problems that need sttention
Hurricane ready
It’s nice to know I was in perfect shape the hurricane
Power company still making repairs- no interruptions for us.
Power company still making repairs- no interruptions for us.
So useful! Easy as pie!
Love the tons of information
Great app
Perfect app to keep track of your Generac highly recommend
Best app ever
Keeps you up to date, never fails and I know when there is a problem
Very Reliable Unit
Flawless for the 2 years I’ve had the 24KW unit.
Remote shutdown not available
There doesn’t seem to be a way to remotely stop generator when not needed for a short period of time when not needed, for example, overnight.
Haven’t had issues since
Haven’t had issues since the last review and app releases.
Sometimes the app won’t allow login and have to go online.
Sometimes the app won’t allow login and have to go online.
Great!!!
Works awesome. Keeps all info I need
Great
It’s a helpful app to help you keep track of your generator.
Home standby
Outstanding
Generator
Yea
Weak WiFi
This generator WiFi module is very bad. It is unreliable and likely the cheapest module Generac could find. My home WiFi is strong. I use UniFi as my WiFi service. It’s a commercial grade product. There’s a WiFi node less than 5 feet from the module. The generator still falls off line and it’s a lengthy procedure to get it back online. Generac knows this issue and they are not taking responsibility for it.
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Generator
Excellent Service
Great application
I am promptly notified with any changes in the status of my generator, and I am able to access easily.
Language need french
Need french in app’ And wi-fi signal is not enough
