Outdated and not working!
This has to be the most ridiculous app to try to refill your prescriptions on. It’s really hard to login and when I finally do it’s not even showing my correct prescriptions or what refills I have left. This is very frustrating. Please somebody fix this app.
App doesn’t work
The app never worked for me, I've downloaded it several times on several different dates, it can't find any pharmacy in the city and when I put the zip code, it moves to Asia, and I'm in the USA.
Pharmacies: This is not what you want if you want us to stop phoning you
I now have my log in problems solved. But the app provides just minimal functionality. For instance, if you try to request a refill more than a few days before it’s due, you have to go through all the steps of entering info, and THEN it tells you it’s too soon, too bad, so sad. But there are weekends! Holidays! Medications that have to be ordered in advance! It should allow you to inform the pharmacy that you will be wanting your refill but that you understand you can’t pick it up yet. Basic functions like that just don’t exist in this app. If the pharmacy wants something to reduce their burden of voice mail messages, this ain’t it.
There is also an express refill function that doesn’t function at all. Just log in and reorder from your main med list, and don’t bother finding Rx numbers or labels trying to make it work.
Original review
It won’t let me log in without the 2 factor authentication, but the first time I had to use it, it is only offering me a verification code sent to a land line. There is no option to change that without being logged in. It never had me set up 2FA first time before making it mandatory.
There is also an express refill function that doesn’t function at all. Just log in and reorder from your main med list, and don’t bother finding Rx numbers or labels trying to make it work.
Original review
It won’t let me log in without the 2 factor authentication, but the first time I had to use it, it is only offering me a verification code sent to a land line. There is no option to change that without being logged in. It never had me set up 2FA first time before making it mandatory.
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This app frustrates me!
Many times it will no longer work and let me see my refills…says “sorry could not load prescription data try again later”. This app does not work correctly! Then I have to uninstall and reinstall it. Sometimes it works sometimes it doesn’t. I don’t have time for this. I need to refill my prescriptions! Please fix it!
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TERRIBLE!!
Worked up until several months ago and then it quit letting me log in. I backed out and tried not saving log in info, nothing worked. Today I reinstalled app and now it can’t find my pharmacy at all!! Also, never could get it to recognize my camera on my IPhone 13 Pro Max.
