Mobitel Selfcare User Reviews

Top reviews

Scam App

Within moments of downloading this app, I got multiple spam contacts, via calendar etc.

Mobitel eSIM Scam: Money Deducted, No QR, No Help

Pathetic network speed. Can't use WhatsApp calls on mobile data. Paid for an eSIM online, money deducted but no QR received. Customer care useless after 3 calls. They told me to go to a branch for an ONLINE purchase. Been with Mobitel 18 years - it was good before, now it's trash. Don't waste your money here.
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Very Low Signal

Very Low in signal, No matter what package we use the signal drop or the package finishes soon. Anyone who is trying to get into mobitel dont !

Mobitel

It’s a good coverage every we’re in Srilanka

App crash

After recent update ios app stuck in the loading screen. Nothing pops up after that.

App not working

After the recent update, the app doesn’t work

Hopeless

Hopeless not working, need to improve

Disappointing

Disappointed

Why why ?

Why can’t they develop a reasonable and reliable app? Crashing so often and list goes on

App is down most of the time

Most unreliable app ever

Selfcare app is very disappointed

Pls check your selfcare appa its not working.
We cant see any details for this app..
very very disappointed in this appa.. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Hopeless App

This app is not working most of the time. The billing details have disappeared . One day it is there the next day it is missing . You should try to make it more customer friendly.

Worst App Ever

There is nothing we can do with this app. Paid some money over this app and it has automatically activated a package which I did not intend. And again I was trying to activate a package in it failed. Then customer care advised me to do it with a sms once I called them. I guess this app is really useless.
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Oops something is wrong

Well figure out whats wrong in it and fix it, customers dont install this app to see this message for 3 months

App not working

app not working.. Please check it

Crashes!

I’ve installed this twice now and keeps crashing! What’s the point in an App which does’nt even open? Annoying because I’m using the SIM in a dongle and can’t check my balance. 0.1 Stars!

Don’t download

Activated a data plan and when I tried to deactivate it an error occurs and says I can’t deactivate it

Worst app ever

Not worth even trying to download it. One of the worst apps ever

To be improved lot

Usage statistics doesn’t work, has to be improved lot

Stuck at choose language.

Unusable. It’s Stuck at choose language.