Comparison

MyDialog vs Mobitel Selfcare

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyDialog

Manage all your Dialog services instantly from anywhere. Track usage, pay bills, manage data packages, and control TV channels. Offers 24/7 support and tri-lingual options.

Highlights
  • Manage Dialog connections
  • Track call, SMS, and data usage
  • Pay bills and reload accounts
  • Manage data packages
  • Control Dialog Television
  • Manage eZ Cash wallet
  • Tri-lingual support
Features
Read full description

The MyDialog App is a new and revolutionary way for you to manage all your Dialog connections instantly from anywhere, anytime at your fingertips. ∙ Secure all your Dialog connections The My Dialog App takes your online security to the next level by placing all your Dialog connections under your NIC. ∙ Keep an eye on your usage My Dialog lets you know your usage exactly, whether it be your calls, SMS, or data. ∙ Pay your bills with ease Why waste time heading to a payment center? My Dialog lets you reload and make bill payments in just a few simple clicks! ∙ Make faster payments Save your petty cash. Enter your Visa/Master card into the My Dialog app to make convenient payments anywhere, anytime. ∙ Manage your data packages Take control of your online connectivity. Use the My Dialog app to activate and manage your internet data packages anywhere, anytime. ∙ Manage all your Dialog Television channels Calling customer support is no longer the fastest way! My Dialog lets you make payments, and activate TV channels, packages and rescans, conveniently from your own home. ∙ Enjoy exclusive Club Vision offers Download the My Dialog app to benefit even more from the most premier loyalty programme in the country. ∙ Manage your eZ Cash wallet Use My Dialog to stay updated and make transactions from your eZ Cash wallet. ∙ Enjoy 24/7 assistance and support My Dialog is available all day everyday as a portal to all your Dialog plans and subscriptions. ∙ Explore Dialog products and services with ease Are you a new subscriber or just plain curious about what we’ve been offering lately? The My Dialog app gives you the rundown on over 450 Dialog products and services conveniently and instantly. ∙ Help a friend Help your friends with the ‘Help a Friend’ feature for Mobile postpaid data add-ons, RingIN Tones and Dialog Television channel activations & rescans. ∙ Tri-lingual language support Whether your preferred language is English, Sinhalese, or Tamil, the My Dialog app is still super friendly to use. ∙ Manage Value Added Services My Dialog is your one-stop app for personalizing your Dialog value added services conveniently and instantly. ∙ Manage IDD and roaming services Stay connected with the ones you care about back home. Log into the My Dialog app to instantly manage your Dialog IDD and roaming services!

About

Mobitel Selfcare

Manage all your mobile services with ease. This app provides interactive dashboards for usage statistics, one-touch activation for add-on plans, and the ability to manage digital services and roaming. It offers full control over your mobile connection, including payment options.

Highlights
  • Interactive usage dashboards
  • One-touch add-on plan activation
  • Add/remove digital services
  • Manage roaming and data roaming
  • Mobile connection control
  • Payment options
Features
Read full description

The all new and enhanced Mobitel Self Care App offering the luxury to control all Mobitel services conveniently. The app is designed to deliver ultimate control to the user with power packed features including: - Interactive dashboards with usage statistics - One touch activation for add-on plans - Conveniently add or remove your digital services - Manage all Roaming and data Roaming services - Gives full Control of Mobile connection with payment options and many more Download the Mobitel Self Care free application to experience the comfort of managing all your Mobitel connections which furthermore allows functioning in all three languages.

Screenshots

MyDialog4 screens
Mobitel Selfcare4 screens

Verdict

The call

The clearest difference is rating: MyDialog at 4.5 against Mobitel Selfcare's 2.9. MyDialog also leads on update cadence (every 4 weeks vs every 6 months) and ratings volume (2.8K vs 74). Mobitel Selfcare's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyDialog holds the better App Store score, 4.5 against 2.9. That said, the two scores are not equally well evidenced: MyDialog has 2.8K ratings behind it against 74, so its average is the more settled of the two. Written reviews point the same way: 23% of MyDialog's written reviews are positive against 4% of Mobitel Selfcare's.

UpkeepUpdate frequency

MyDialog ships an update every 4 weeks, Mobitel Selfcare every 6 months. The most recent releases landed on October 28, 2026 and October 23, 2026 respectively.

Scorecard6 real differences · 4 level
MyDialog versus Mobitel Selfcare: the parameters behind the verdict, then further details
ParameterMyDialogMobitel Selfcare
PriceFreeFree
Rating4.5 (2.8K ratings) — better2.9 (74 ratings)
Positive reviews22.7% of reviews — better4.2% of reviews
Number of ratings2.8K — better74
Update frequencyEvery 4 weeks — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13 — better15.0
Further details — not scored
Size44 MB54 MB
Age rating4+4+
DeveloperDialog Axiata PLCMobitel Pvt Ltd

Customer experience

MyDialog

All ratings2,750 ratings
Positive87.9%
Neutral5.2%
Negative6.9%
Written reviews405 reviews
Positive22.7%
Neutral4.4%
Negative72.8%

Mobitel Selfcare

All ratings72 ratings
Positive44.4%
Neutral8.3%
Negative47.2%
Written reviews48 reviews
Positive4.2%
Neutral10.4%
Negative85.4%

User reviews

MyDialog

From 2.8K App Store ratings

What we love

  • 💻 Easy to use
  • ⚡ Quick and efficient
  • 💳 Convenient payment options

Room to improve

  • 🐌 Slow and unresponsive
  • 🔍 Confusing UI
  • 🔋 High data consumption
  • 🔒 Security issues
  • 🚫 Unreliable service

Mobitel Selfcare

From 74 App Store ratings

What we love

  • 👍 Good coverage in Sri Lanka
  • 👍 Convenient app

Room to improve

  • 😞 App crashes frequently
  • 😞 App not working after updates
  • 😞 Low signal strength
  • 😞 Pathetic network speed
  • 😞 Money deducted, no QR received

Bugs and requests

MyDialog

Reported bugs

4 issues
  • Frequent crashes
  • Login issues
  • Inaccurate data tracking
  • Compatibility problems

Requested features

5 requests
  • Improve app performance
  • Simplify user interface
  • Optimize data usage
  • Enhance security measures
  • Provide reliable service

Mobitel Selfcare

Reported bugs

53 issues
  • App crashes after recent update
  • App stuck in loading screen
  • App doesn't work after update
  • App is not working
  • App crashing often
Show 48 more
  • App is down most of the time
  • Selfcare app not working
  • Cannot see any details in the app
  • Billing details have disappeared
  • App activated wrong package
  • App failed to activate package
  • Customer care advised SMS for online purchase
  • Error message: 'Oops something is wrong'
  • App not working for 3 months
  • App crashes
  • Cannot deactivate data plan
  • Usage statistics doesn't work
  • Stuck at choose language
  • Application not opening, closes automatically
  • Fail to load data when logging in
  • E-bills not viewable
  • Payment gate to access cards not functioning
  • Error message: 'Sorry, we are unable to process your request at this moment. Please try again later'
  • App data became unavailable when closed
  • User data removes automatically, requires re-login
  • Doesn't show available data balance specifically
  • Horrible optimization, slow loading and navigation
  • Constantly logs off
  • Add-on link does not work
  • Some links in the app don't work or are frozen
  • App not working after iOS upgrade
  • Error in loop
  • Crash message, app not working
  • App doesn't work properly
  • Need to log in everyday
  • App does not open after iOS upgrade, looping error message
  • Persistent Store Failure MFP Error, app doesn't load
  • App is not accurate
  • App doesn't show billing period
  • Shows data left but not expiry
  • Doesn't show off-peak start/finish times
  • Cannot load any data
  • Fails every time when trying to add another number
  • Cannot top up with credit card
  • Payment goes through then app logs out
  • Takes forever to get verification SMS
  • Pasting iPhone formatted number breaks field
  • Credit card top ups work 2/10 times
  • App is really slow to load
  • Useless on iPad for data balance
  • App looked zoomed and ugly on iPhone 6
  • Difficulties of signing in
  • Unable to login, invalid user ID or password

Requested features

39 requests
  • Improve app reliability
  • Fix app crashing issues
  • Ensure app works after updates
  • Improve network speed
  • Provide QR for eSIM purchases
Show 34 more
  • Improve customer care responsiveness
  • Make app customer-friendly
  • Display billing details consistently
  • Allow activation of correct packages
  • Improve app loading speed
  • Enhance user interface
  • Clarify package information
  • Enable package deactivation
  • Fix usage statistics
  • Make e-bills viewable
  • Fix payment gateway
  • Fix app freezing at language selection
  • Prevent automatic app closure
  • Display account details
  • Keep app online consistently
  • Fix app not working issues
  • Allow login to Mobitel account
  • Fix data disappearing after app closure
  • Add more data packages
  • Show specific available data balance
  • Allow viewing all SIM transactions
  • Show detailed data usage per package
  • Improve app features
  • Introduce a better app
  • Fix error messages
  • Allow adding multiple numbers
  • Fix credit card top-up issues
  • Speed up verification SMS
  • Handle formatted number input
  • Update app for latest devices
  • Improve sign-in process
  • Fix login failures
  • Display data usage history for iPad
  • Show data balance for iPad

In-app purchases

None

MyDialog

No in-app purchases

None

Mobitel Selfcare

No in-app purchases

Questions

Is MyDialog free?
MyDialog is free to download, with no in-app purchases.
Is Mobitel Selfcare free?
Mobitel Selfcare is free to download, with no in-app purchases.
Which has better reviews, MyDialog or Mobitel Selfcare?
MyDialog is rated higher. MyDialog averages 4.5 out of 5 from 2.8K ratings, while Mobitel Selfcare averages 2.9 from 74 ratings.
Do MyDialog or Mobitel Selfcare have ads?
Neither MyDialog nor Mobitel Selfcare shows ads.
Which is updated more often, MyDialog or Mobitel Selfcare?
MyDialog ships an update every 4 weeks, and Mobitel Selfcare every 6 months. Most recently, MyDialog was updated on October 28, 2026 and Mobitel Selfcare on October 23, 2026.

Other comparisons