Mobitel Selfcare vs Hutch App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mobitel Selfcare
Manage all your mobile services with ease. This app provides interactive dashboards for usage statistics, one-touch activation for add-on plans, and the ability to manage digital services and roaming. It offers full control over your mobile connection, including payment options.
- Interactive usage dashboards
- One-touch add-on plan activation
- Add/remove digital services
- Manage roaming and data roaming
- Mobile connection control
- Payment options
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The all new and enhanced Mobitel Self Care App offering the luxury to control all Mobitel services conveniently. The app is designed to deliver ultimate control to the user with power packed features including: - Interactive dashboards with usage statistics - One touch activation for add-on plans - Conveniently add or remove your digital services - Manage all Roaming and data Roaming services - Gives full Control of Mobile connection with payment options and many more Download the Mobitel Self Care free application to experience the comfort of managing all your Mobitel connections which furthermore allows functioning in all three languages.
Hutch App
Manage your Hutch mobile account with this app. Track usage, pay bills, activate plans, and access loyalty rewards. It offers features like instant loans and customer support.
- Loyalty program access
- View billing and usage details
- Activate data, voice, and SMS packs
- Manage multiple numbers
- Pay bills and reload online
- Instant loan option
- 24-hour customer support
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This App is available for 078 & 072 Prepaid & Postpaid users on Hutch. The all new and Improved APP offers a multitude of services as listed below: - Access to Hutch Cheer Points loyalty program exclusively designed to reward your spending and stay with Hutch. - Sharing Hutch App invitation with your friends via Invite a Friend feature - View billed charges on your Pre Paid or Post Pay number ranging from Calls, Data, SMS , VAS etc each day - View the Data MB's used on your number each day , Call Units consumed daily, SMS units consumed daily - Checking your data balance, checking your Voice Minutes & SMS Balance. - Activate Mobile Data Plans, voice packs & SMS packs. - Add multiple numbers and manage your connections. - Hutch My Plan feature enables you to create combinations of data, voice and SMS packs according to your preference. - Pay your Hutch Post Paid bill and online reload using a Credit or Debit Card. - Easily save your card details for faster and secure future payments. - Check your Post Paid Credit Limit, view bills and download E bills of last 3 months. - Track the data, voice, and SMS usage for up to 30 days. - Take an Instant Loan in case you run out of credit balance. - Activate & Deactivate Valued Added Services such as Entertainment, News Alerts etc. - Find out the nearest Hutch locations. - Trilingual language support. - Ensure safe internet access through Hutch Junior Internet Guard Service - Reach out to our 24-Hour Customer service team via the chat feature or support section. - Access to many different services activating Hutch Tunes to activating call related services and much more. Download the HUTCH app today!
Screenshots
Verdict
The clearest difference is review sentiment: Hutch App at 67% against Mobitel Selfcare's 4%. Hutch App also leads on rating (3.8 vs 2.9). Mobitel Selfcare's advantage is ratings volume (74 vs 20). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hutch App holds the better App Store score, 3.8 against 2.9. Both are backed by a comparable volume of ratings — 74 and 20 respectively. Written reviews point the same way: 4% of Mobitel Selfcare's written reviews are positive against 67% of Hutch App's.
Mobitel Selfcare ships an update every 6 months, Hutch App every 3 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.
| Parameter | Mobitel Selfcare | Hutch App |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (74 ratings) | 3.8 (20 ratings) — better |
| Positive reviews | 4.2% of reviews | 66.7% of reviews — better |
| Number of ratings | 74 — better | 20 |
| Update frequency | Every 6 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 54 MB | 45 MB |
| Age rating | 4+ | 17+ |
| Developer | Mobitel Pvt Ltd | Hutchison Telecommunications Lanka (Private) Limited |
Customer experience
Mobitel Selfcare
Hutch App
Bugs and requests
Mobitel Selfcare
Reported bugs
53 issues- App crashes after recent update
- App stuck in loading screen
- App doesn't work after update
- App is not working
- App crashing often
Show 48 moreShow fewer
- App is down most of the time
- Selfcare app not working
- Cannot see any details in the app
- Billing details have disappeared
- App activated wrong package
- App failed to activate package
- Customer care advised SMS for online purchase
- Error message: 'Oops something is wrong'
- App not working for 3 months
- App crashes
- Cannot deactivate data plan
- Usage statistics doesn't work
- Stuck at choose language
- Application not opening, closes automatically
- Fail to load data when logging in
- E-bills not viewable
- Payment gate to access cards not functioning
- Error message: 'Sorry, we are unable to process your request at this moment. Please try again later'
- App data became unavailable when closed
- User data removes automatically, requires re-login
- Doesn't show available data balance specifically
- Horrible optimization, slow loading and navigation
- Constantly logs off
- Add-on link does not work
- Some links in the app don't work or are frozen
- App not working after iOS upgrade
- Error in loop
- Crash message, app not working
- App doesn't work properly
- Need to log in everyday
- App does not open after iOS upgrade, looping error message
- Persistent Store Failure MFP Error, app doesn't load
- App is not accurate
- App doesn't show billing period
- Shows data left but not expiry
- Doesn't show off-peak start/finish times
- Cannot load any data
- Fails every time when trying to add another number
- Cannot top up with credit card
- Payment goes through then app logs out
- Takes forever to get verification SMS
- Pasting iPhone formatted number breaks field
- Credit card top ups work 2/10 times
- App is really slow to load
- Useless on iPad for data balance
- App looked zoomed and ugly on iPhone 6
- Difficulties of signing in
- Unable to login, invalid user ID or password
Requested features
39 requests- Improve app reliability
- Fix app crashing issues
- Ensure app works after updates
- Improve network speed
- Provide QR for eSIM purchases
Show 34 moreShow fewer
- Improve customer care responsiveness
- Make app customer-friendly
- Display billing details consistently
- Allow activation of correct packages
- Improve app loading speed
- Enhance user interface
- Clarify package information
- Enable package deactivation
- Fix usage statistics
- Make e-bills viewable
- Fix payment gateway
- Fix app freezing at language selection
- Prevent automatic app closure
- Display account details
- Keep app online consistently
- Fix app not working issues
- Allow login to Mobitel account
- Fix data disappearing after app closure
- Add more data packages
- Show specific available data balance
- Allow viewing all SIM transactions
- Show detailed data usage per package
- Improve app features
- Introduce a better app
- Fix error messages
- Allow adding multiple numbers
- Fix credit card top-up issues
- Speed up verification SMS
- Handle formatted number input
- Update app for latest devices
- Improve sign-in process
- Fix login failures
- Display data usage history for iPad
- Show data balance for iPad
Hutch App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Mobitel Selfcare
No in-app purchases
Hutch App
No in-app purchases
Questions
Is Mobitel Selfcare free?
Is Hutch App free?
Which has better reviews, Mobitel Selfcare or Hutch App?
Do Mobitel Selfcare or Hutch App have ads?
Which is updated more often, Mobitel Selfcare or Hutch App?
Other comparisons
