MOD Pizza Reviews: Is It Legit?

Customer Experience

Positive experience44.8% of reviews
Neutral13.0% of reviews
Negative experience42.2% of reviews

~ Based on 460 written reviews from the US App Store.

What users say about MOD Pizza

Is MOD Pizza Safe?

MOD Pizza appears safe based on user ratings. AppsHunter Safety Score for MOD Pizza is 97/100.

This assessment is based on 214,318 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 190,721 App Store ratings for MOD Pizza.

Is MOD Pizza Legit?

MOD Pizza appears to be a legitimate app. AppsHunter Legitimacy Score for MOD Pizza is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best Pizza for the price

Mod Pizza is the best pizza place that lets you ad as many toppings without increasing the price of the pizza!

Good App

Ordering is easy and adding payment and earning points is easy too.

MOD Pizza app has very poor navigational functionality

The screens layout keep changing. The offer options keep changing too. The reward methodology keeps changing, becoming progressively more restrictive. Nothing is stable or consistent! App is therefore difficult to use.

The only good aspect of the app is that once the order is submitted, it gets filled reliably.
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Awesome

This app is actually awesome for mod

Used to be much cheaper

As with everything Mod has raised prices a family that used to cost 65$ is now nearly $100 get cha wallet out

Awesome

Excellent service

Great pizza

Love ordering what I want on my pizza for no extra cost!! Pizza staff are always friendly!

Kids Pizza not free w adult pizza

I order seven regular pizzas in the app and one kids meal with the code KEF2026 and it removed it in the app, deducted $8.99. I went to pay with my cc and it kept saying “payment must fund basket total”. I called the Mod Pizza location and they said it is only available in store orders. That is not true, the promo code removed the kids pizza charge but would not let me check out. I want a member of Mod Pizza customer relations to contact me. The totals was $83 and every company offers app ordering and promos work, your location in Pewaukee WI didn’t even offer to honor it and give me the kids pizza. Do better.
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Ok but could be better

The app is OK but when you’re trying to add from a previous order, if there’s a discount on it, it won’t let you because the discount is not available. It should allow you to add the items from the order even one item from a previous order without having to deal with the discount.

No Apple Pay, can’t edit payment methods

Also can’t login with the phone, but it does require a phone to be unique so if you forget your login and create a new one, it’ll stop you but only after you’ve created the new new account

Him

The big man knows how to give me the cheese 🥴

Payment Doesn’t Work

Tried way too many times and payment just doesn’t work nor is there an Apple Pay feature.

App is irritating

I just hate the app, so frustrating experience every time I order, much easier with the website.

Feature request

Hello MOD Pizza Team,

I’d like to suggest a feature for your mobile app that would make ordering custom pizzas much easier.

Feature: My Saved Pizzas

Allow customers to save their custom pizza recipes, assign each one a personal name, and reorder them at any MOD Pizza location.

For example, after customizing a pizza, I could name it “Fabian’s Favorite” and save its crust, sauce, cheese, toppings, and other selections.

The next time I visit any MOD Pizza location, I could simply select “Fabian’s Favorite” and add it to my order without having to rebuild it.

Suggested functionality:

* Save unlimited personalized pizza recipes.
* Assign custom names to each pizza.
* Edit, duplicate, and delete saved recipes.
* Access saved recipes at any MOD Pizza location.
* Reorder saved pizzas with one tap.
* Alert customers when an ingredient isn’t available at the selected location.

Ideally, this would be independent of order history, allowing customers to maintain a permanent personal recipe collection.

This would be particularly useful for families who order several different custom pizzas and want consistency across different locations.

Thank you for considering this feature!
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Doesn’t work well

App doesn’t accept Apple Pay. I’m signed in and at check out it asks for my phone number then tells me number already in use. No way around it. Seems to always kinda suck which is a bummer… I’d order more often if it was convenient

Pasting

I hate I can’t just reorder what I did and make changes without it restarting or deleting.

Delicious

Love this place. Fresh ingredients. Great customer service. Lovely food.

Card Management needs fixing

Ordering is good, but the payment methods updated needs to be fixed. When you try to repeat a previous order, if the ingredient list is changed, they don’t give you an option to edit the order. You have to start over from scratch.

JR

Pizzas are great. Website ordering online is a pain. They’ve lost points and refuse to recognize my phone # Figure it out

Touchless payments

Add Apple Pay to your app. I think my pizza is the only app that doesn’t have this feature.