TERRIBLE SERVICE
I placed a to go pick up order at 6:15. App said it’d be ready at 6:25. I got there at 6:30. I got my food at 7:30. I went up to the register multiple times. Worker just mumbled and said it wasn’t ready. At one point someone came up to me and said my order was almost ready. I got my food 20 minutes later. I watched 30+ people get their food before me, even an hour in to my wait. They did not care at all and had no sense of how to work a mobile order and in house ordering system simultaneously. Worst service I’ve probably ever had at any restaurant EVER. EVERYBODY THERE SHOULD BE FIRED. No sense of urgency for the 5+ people waiting on food who I saw get theirs before me over and over again. They did not care and I will probably never go to moes again unless I am given some type of repayment because it was so bad. They did not even care when I finally got my food. They just put it on the table and I had to go up and grab it without them calling it out or anything. I was the first person there to pick up a mobile order and 10 or so other mobile orders got theirs before me. Absolutely terrible. Also the hygiene in there is horrible and bare hands were everywhere with stuff all over the ground. Check the tape. ABSOLUTELY TERRIBLE AND A JOKE OF A RESTAURANT.
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Need a spot for suggestions, cooking instructions
App is easy to navigate but there is no where to ask for a stacker to be cooked well done.
Service fee?
Not sure why a fee to maintain the app is my issue. Just another junk fee.
Amazing
Amazing
Very good
It’s very good
