MOM NYC User Reviews

MOM NYC
MOM NYC
Medical Office Technologies, Inc.

Top reviews

Doesn’t work

Was told I needed to sign up on the app instead of the website… Signed up for an account on the app, still no information.

Not sure what purpose this app serves

Can you book an appointment? No
Can you message your provider? No
can you review your results? No
Can you pay bills? No
Why does this even exist?
On the right side, this app is just slightly better than the MoM practice itself

I think it’s always broken

Everything I ever try to do on the app always says “error please call the office”

Awful, awful experience

Trying to pay my bill and this app doesn’t work and no one answers the phone. Switching to a different practice because billing is so painful!!

Was this vibecoded?

Because nothing works

Horrible at Creating account

I tried to create an account and entered all the necessary fields but after doing so and hitting submit it takes me to the same field “new portal request” screen and nothing happens. I didn’t even get an email verification message. The app only states to contact the medical provider.

Useless

I think one of the doctor’s teenage son developed this app.

HORRIBLE

This app is absolutely terrible! I’m trying to create an account. Entering all of the required data that’s needed. It’s telling my email address is already in use? How if I don’t or never set up this app before? Fine, I change the email address and the next issue is that all required fields are not filled in. THEY ARE! A complete waste of time. Don’t bother downloading this app.

UPDATE! I immediately received a call after my review and was able to get the help needed. Still not sure what the issue was but the rep provided a temporary password for me to access my account.
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It’s not clear how you use the app to send a message

It doesn’t seem like users can use the app to send messages to practitioners instead of calling. Similarly I don’t think you can schedule through the app either.