Please fix this:(
I never write reviews literally ever, but this app has been unreliable. I open the app, it shows the logo, and then just the background of trees. Doesn’t load my login info. I haven’t been able to see my bank account info since the last app update. Please fix this.
App is Garbage
I never write reviews for apps, but this one is so terrible that it warrants it. 75% of the time when I go to check my balances, I get errors saying I can’t check my accounts. Sometimes the errors don’t clear after a couple of days, or if I change WiFi/cellular connections, and I just have to wait. Why do I even bother? I’m gonna just go back to pen and paper to keep track of everything because this might be one of the worst apps I’ve ever used. Does it get updated? Is anyone working on it? Apparently not, because it just straight up does not work most of the time.
Show more
The best bank.
My experience with Mountain West Bank for over twenty years has nothing but fantastic! I highly recommend this bank.
New Debit Card
My husband’s debit card was compromised, he went into the bank and had a card reissued. However the card does not appear on the Dashboard the old one is still there stating stolen, but not the new one? Trying to figure out how to put the new one on the Dashboard is impossible!
Great job
I like this Bank every one is nice good customer service and the bank is very good
The app after dark
I really dislike the fact that the app stops updating at night. I’ve deposited electronically several hundred dollars into my account and the app will not update to show the deposits. I feel that, in this day and age, we should be able to see automatic updates.
Wow
Mountain West Bank rocks it! Always there to help!
Best bank ever
Everything has been easy and there’s no hidden anything!
Greatest Bank
Great bank and great application Thank you Mountain West
Works great when it’s working
Accounts often won’t update and give an error message. This probly happens about once or twice a week. App is always updated, latest iOS etc and often have to resort to using the website to access up to date account info. App works awesome when it’s working though.
Great Bank
We’ve been with Mountain West for years. We always have great service. When going inside, we are always greeted with a friendly smile by someone who has the attitude of a servant. We are happy here!
Don’t Bank Here
There’s been an issue with mountain west each month if not more than one a month for the last year with transfers from one account to another within mountain west not posting timely (personal accounts not transferring timely), deposits not showing or showing then being denied days later, the available amount not being accurate and transactions denied even when more than the funds needed are there, the login portal being down 3-4 times this year and outside of that when the portal login works the app or site states it is unable to show accurate funds. The site frequently says down for maintenance. It’s been a whole mess! For such a big bank I don’t understand how the whole system is so broken or how they’ve opened new branches around me. I have accounts with other banks none of which ever have these issues. Other mountain west members have had the same issues as me and want to leave … maybe instead of funding new branches mountain west should pay to fix their online baking.
Show more
Awesome bank - great app
Love Mt West! App is easy to use for everything I need
Review
Checking amount total does not update or has trouble with the correct amount in the checking account. The old app did not have this problem. Fix this please!
On-Line Banking
Great reliability with Mountain West on-line banking. Thank you!
Bill pay
You are not paying bills that were on ACH since you took over Bank of Idaho. Considering closing all our accounts
Online banking made simple.
Quick and easy.
Super
Love the ladies and my branch! And the convenience of being able to take a picture and deposit checks when I’m running late is amazing. Direct deposit really helps a busy person out.
Verification doesn’t work
Title
Great Bank
I’ve always had a great experience with Mountain West the last 9 years
