MOVE! Coach User Reviews

MOVE! Coach
MOVE! Coach
US Department of Veterans Affairs (VA)

Customer Experience

Positive experience18.6% of reviews
Neutral20.3% of reviews
Negative experience61.0% of reviews

~ Based on 59 written reviews from the US App Store.

What users say

Is MOVE! Coach Safe?

MOVE! Coach appears mostly safe based on user ratings. AppsHunter Safety Score for MOVE! Coach is 81/100.

This assessment is based on 387 user ratings, with an App Store average of 4.1/5.

Safety Analysis

74.9% of ratings point to a safe experience
7.2% of ratings suggest some concerns
18.0% of ratings point to a risky experience

~ Based on 362 App Store ratings for MOVE! Coach.

Is MOVE! Coach Legit?

MOVE! Coach appears to be a legitimate app. AppsHunter Legitimacy Score for MOVE! Coach is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s usable but not great for younger people

I’m an AD service member testing out government made health apps for my own health journey. The biggest plus I see with this one is that the app allows you to add your own customized foods info like macros and nutritional values. Most other apps have that behind the premium features. The bad things I’ve seen; half of screen is permanently taken up by crisis support. It makes the interface annoying because when I search for something the crisis banner takes up 1/8 of the screen the search bar takes up another 1/8 and the keyboard takes up 1/3 at the bottom. I’m scrolling at one line at a time while other apps allow ten items to be in the search area at once. The servings are pretty strict, I would like more conversation to make it easier for me to give a better estimate when count calories. Also a barcode scanner would be helpful.
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Healthier Eating

With the aid of the MOVE! Coach app I have made excellent improvement with increased physical activity and healthier eating.

Too many issues

Difficult to enter some foods. Entered my breakfast at 190 calories but the graph showed my breakfast at 1400 calories. Adding activities won’t let you enter smaller increments of time. Difficulty editing recipes.

Response from developer

We appreciate you bringing this to our attention. We have shared this with the product team. In the meantime, if this issue persists or if you encounter issues with the app, please contact the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot, available 24/7.

Food entry

Ok delivery tool for the training models, but the food entry/tracking is far far behind peers. Check out “my fitness pal” for an example what what this app
Should look like. Thanks

Primitive

This app belongs in 1993. Any fitness app is easier to use and more user friendly.

No “back” button to change or edit my entry.

I’m new. I put in my food, but
#1. Couldn’t see the entire option. Example: Egg omelet with cheese, made with…
I clicked on it to see what came after the …, margarine, oil, butter, etc., but it just added it as an entry.
#2. Once it was added as an entry for breakfast, I could not delete it. Info button didn’t help either. I deleted the app. Very frustrating!
#3. I am noticing that the responses are toward positive reviews, and a few other “solution” suggestions. I did not see responses to people that had real issues with questions like mine.
#4. Makes me wonder if the responses are Ai generated, based upon key words in each review.
Please explain each of my concerns.
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Clunky

No way to back up in certain areas, have to close and reopen the app to back up. Overall, not great.

Good and bad

Great free tool to keep me accountable each day and lose weight. But the app in iPhone is very difficult to use, as everything is squished on the screen.

Outdated

App was may be don’t for very old
iPhones need update and easy way to go back

Program works

I set a goal to lose 20 lbs and ended up losing 25. Feel much better after this program blood sugar is u see better control and feel good getting out and moving.

Response from developer

We're so glad to hear you had success with the app.

Great Program

Move has helped me stay motivated during the past 4 months. I’ve had some setbacks, but move helped me power through them.

Response from developer

We're glad you have had success using the app.

Needs User Testimg

You can’t use this app because screens like entering your goal weight have no way to exit the screen or submit your answer.

Very little to complain about, if a user has an above baseline IQ

Just like every other federal government app this one is overbuilt and modified over a foundation of basic missions. I find this app to be very helpful in losing weight, increasing stamina, balance, and maintaining a healthy lifestyle. But! I’ve had to be flexible and adapt my info inputs to the basic app framework. Once I adapted and adjusted my input on the fly, the app exactly what I wanted it to be.

At this point I confess that I worked as a Chef for 35 years so the dietary section of this app holds no mystery for me. I was very health conscious in my youth, keeping fit with stretching, and weight training programs that I still adhere to. I played a LOT of beer league softball and still bike my way back and forth to appointments. The physical work and calorie burn rates are no mystery to me either. Using the rest of this app successfully requires a little ingenuity and a LOT of common sense.

I have completed the majority of the MOVE! Sections and have restarted them twice now. Doing so authorizes my use of VA physical therapy exercise facilities to maintain and improve my physical well being. I turned 70 this year and using this app may help me make 80+ a healthy possiblity.

So quit complaining, stop seeing everything in black and white, use your intellect with cleverness, and mold this app to fit your needs and you’ll be pleasantly surprised by how helpful and easy it is to use.
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BAD APP

C A N ‘ T. R E P O R T P R O B L E M S !

Apple Watch - Health

Please update app to allow for Apple Watch Health from iPhone to be loaded directly into app for ease of use and tracking of activity.

Help

My weight data reset after 6 months. Is there a way to retrieve all of my information? I liked monitoring and sharing my graph progress. Now it starts over at my more current weight.

Response from developer

Thank you for taking the time to bring this to our attention. The team has been researching a fix for the graphs and hope to address it in an upcoming release.

Help

On my weight diary points are listed, but I cannot pull up the graph for more than two days. When I change time zones this happen, is there a way to get the graph to work properly. I love this app, but I primarily use it to log my weight progress. I started this with the move program in the VA.

Response from developer

Thank you for taking the time to bring this to our attention. The team has been researching a fix for the graphs and hope to address it in an upcoming release.

We need this app to work

This app has serious potential upside! Unfortunately it does not function on my phone (15 pro max). Please assign or hire app developers in the IT department. I want to get in shape, and stay in shape, without worsening my disabilities. I will gladly change my review rating when I see noticeable improvements, and I’m not giving up on you!
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Response from developer

Thank you for sharing your review. An update to the MOVE! Coach app was uploaded to the Apple store on January 24, 2024 and includes a number of app fixes, hopefully including the issues you experienced!

Just ok

The app isn’t too bad in of itself. It would be better if you could incorporate other tracker apps, so that you don’t have to double track everything. Connect with Health app would be ideal

App is broken

App breaks at week 12 chapter 2. Will repeatedly shut down the app.

Also. The app isn’t all that helpful and the lack of anyone to report this bug to is a huge oversight. Essentially a wasted effort so that the VA can pretend they tried to do something.