I loved this app until it stopped working
I’m posting this review in hopes that the developers will see it (and also to warn new users), I am concerned that they haven’t updated the app in almost 1 year, and also have stopped replying to reviews around that time, too. Anyway, I am a paid user but am currently unable to login and use the app. I tried repeatedly with my old password, then tried reseting my password and nothing has worked.
Full context: I updated the app on one of my devices and it logged me out. When I tried to log back in it said “Oops something went wrong, please try again” and I did repeatedly to no avail. I knew the password was correct because it was autofilled. (plus, I even experimented with an old password and that gives an actual “wrong password” error message) I then tried resetting my password on another device and still got the same message. I was still logged in to one of my other devices—but now that has also been logged out and I am getting the same error. 🫠 If things persist I will not be renewing my membership and may consider filing for a refund. I’m very sad about this because this was one of my favorite apps! 😞
Update to my review: I searched online and see that Moxa was acquired by a company called Symposia Group in Singapore around the time this app stopped being updated or maintained (mid-late 2023).
Also, I have tried emailing them and have not heard back in almost a week.
Full context: I updated the app on one of my devices and it logged me out. When I tried to log back in it said “Oops something went wrong, please try again” and I did repeatedly to no avail. I knew the password was correct because it was autofilled. (plus, I even experimented with an old password and that gives an actual “wrong password” error message) I then tried resetting my password on another device and still got the same message. I was still logged in to one of my other devices—but now that has also been logged out and I am getting the same error. 🫠 If things persist I will not be renewing my membership and may consider filing for a refund. I’m very sad about this because this was one of my favorite apps! 😞
Update to my review: I searched online and see that Moxa was acquired by a company called Symposia Group in Singapore around the time this app stopped being updated or maintained (mid-late 2023).
Also, I have tried emailing them and have not heard back in almost a week.
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I loved this app until it stopped working
I’m posting this review in hopes that the developers will see it (and also to warn new users), I am concerned that they haven’t updated the app in almost 1 year, and also have stopped replying to reviews around that time, too.
Anyway, I am a paid user but am currently unable to login and use the app. I tried repeatedly with my old password, then tried reseting my password and nothing has worked.
Full context:
I updated the app on one of my devices and it logged me out. When I tried to log back in it said “Oops something went wrong, please try again” and I did repeatedly to no avail. I knew the password was correct because it was autofilled. (plus, I even experimented with an old password and that gives an actual
“wrong password” error message) I then tried resetting my password on another device and still got the same message. I was still logged in to one of my other devices—but now that has also been logged out and I am getting the same error. 🫠 If things persist I will not be renewing my membership and may consider filing for a refund. I’m very sad about this because this was one of my favorite apps! 😞
Anyway, I am a paid user but am currently unable to login and use the app. I tried repeatedly with my old password, then tried reseting my password and nothing has worked.
Full context:
I updated the app on one of my devices and it logged me out. When I tried to log back in it said “Oops something went wrong, please try again” and I did repeatedly to no avail. I knew the password was correct because it was autofilled. (plus, I even experimented with an old password and that gives an actual
“wrong password” error message) I then tried resetting my password on another device and still got the same message. I was still logged in to one of my other devices—but now that has also been logged out and I am getting the same error. 🫠 If things persist I will not be renewing my membership and may consider filing for a refund. I’m very sad about this because this was one of my favorite apps! 😞
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Fails to consider menopause
While this app has great potential, it utterly fails to consider the possibility that a woman could be in menopause. The app’s questions to create a customized program for a woman require answering questions that are not applicable (heaviness of menstruation, menstruation symptoms). There is no option not to answer these questions. This causes the user to make up answers and creates a risk of inaccurate acupressure recommendations.
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Glitchy
The sessions are easy to follow and I believe in acupressure. The app is just too glitchy to justify the subscription price. Audio doesn’t match up with the images in half of my sessions, and there are typos and bugs everywhere. Sometimes the music just doesn’t play.
Honest & Sincere
I have been struggling with locating someone in Eastern medicine to help me that did not want a lot of money. I just didn’t have that kind of money w/ inflation and all. The Moxa app with its specialists are sincere, smart and affordable. GO TEAM MOXA!
Try it! Traditional Chinese Medicine in the 21st Century!
I can’t really describe how thankful I am for this incredible application! The way that it was designed to create a personalized custom acupressure session (w/ meditative music) is like nothing else we have available in this modern age, as it brings the healing magic of Traditional Chinese medicine right to your pocket!
I had been going through really bad digestion, bloating, constipation, stress and anxiety issues when I found this app about a month ago, and not only are my symptoms gone, but I feel so much more vital and balanced within my body. Not to mention, I have gained a deeper understanding of what is ACTUALLY happening with yin/yang forces and the elements within my chi-energy field/organ systems/meridians within my body as well.
The benefits are truly endless along side the caring, attentive Katie and Alan who are so responsive to any concerns you may have. I truly cannot recommend this app enough! And it’s only going to get better!
Join The Point Family and start your journey back to Balance and Wellness of the highest magnitude!☯️😊🙏🏽🧘🏽♂️🎋🍵
Blessings,
Daniel F
I had been going through really bad digestion, bloating, constipation, stress and anxiety issues when I found this app about a month ago, and not only are my symptoms gone, but I feel so much more vital and balanced within my body. Not to mention, I have gained a deeper understanding of what is ACTUALLY happening with yin/yang forces and the elements within my chi-energy field/organ systems/meridians within my body as well.
The benefits are truly endless along side the caring, attentive Katie and Alan who are so responsive to any concerns you may have. I truly cannot recommend this app enough! And it’s only going to get better!
Join The Point Family and start your journey back to Balance and Wellness of the highest magnitude!☯️😊🙏🏽🧘🏽♂️🎋🍵
Blessings,
Daniel F
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Response from developer
Thank you for your wonderful feedback. We're thrilled that Moxa has positively impacted your health journey and you've found value in the blend of traditional wisdom and modern tech. Your appreciation inspires us to keep enhancing our app and your endorsement fuels our mission. Thanks for being part of the Moxa family and supporting our journey to promote wellness and balance. Best Regards, The Moxa Team
Amazing
This is truly an amazing app. It has helped with stress relief and health. It’s personalized to my needs and also includes education. Highly recommend this app
Great acupressure program
I’ve been loving this app so far. It’s very well designed app. The routines are explained and can help walk you through acupressure with no previous knowledge. My personal favorite so far is the trouble falling asleep routine. Right after doing it I feel extremely relaxed and ready for bed. I’m looking forward to making this a part of my daily routine
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Response from developer
Thank you for your kind feedback. We're thrilled to hear that you're enjoying Moxa and finding our acupressure guides helpful, particularly the routine for sleep. Your experience with the sleep routine is exactly the experience we aim to deliver. We look forward to being a part of your daily routine and continuously supporting your wellness journey. Best Regards, The Moxa Team
Amazing benefits!
Point has helped with my holistic healthcare without the need for any medicine! Would recommend to everyone! This has helped me reduce stress, improve my mood, and help with physical aches! I wish someone made this earlier!
Life-Changing!
In the almost 8 months since I began using Point Acupressure, I’ve started almost every day off with a session … it’s been amazing! The app has been informative, helpful and inspiring, always improving, too. So easy to use and built with so much great information in it. It’s now a permanent part of my daily routine and one that I really look forward to!
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Response from developer
UD you’re the best thank you so much for the thoughtful review!! So glad you enjoy our app and can’t wait for you to try out our new features 😊
Easy to use app
Point is awesome
Great for beginners and busy minds
Really enjoy the bite-sized sessions that give me specific solutions to everyday conditions that I thought I had to just put up with if I didn’t want to take meds — headache, stomach ache, cramps, etc. I find that the results are surprisingly quick and effective
Response from developer
Thank you so much for the thoughtful review Nutella!! Can’t wait for you to try out our new features 😊
Acupuncturist Approved!
This is a great tool for anyone that wants to be involved in their own health. The aesthetic is so beautiful that I cannot wait to open the app and do my daily acupressure. I'm a licensed acupunturist and find the information to be incredibly relevant and helpful. I love recommending this app for anyone that wants to extend the benefits for their acupuncture treatments at home.
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I live this app , so far so good!
One of the best app
Fantastic
Loving this app so far. The look is great, easy to use and understand. I spend my days sitting at a desk. I love that they have a section of acupressure for at your desk. Have already recommended to some friends and family.
Response from developer
Thank you so much bniquette!! So happy you’ve enjoyed using our app 😊
Acupressure Made Accessible!
Love how this app makes acupressure accessible to everyone right from the comfort of home (or wherever you are!). It’s a great addition to regular acupuncture visits and the instructive videos make it easy for beginners to follow along with. It’s also beautifully designed and intuitive to use!
Response from developer
tiredteacher, Thank you for your positive feedback. We're delighted to know that you find Moxa to be accessible, user-friendly, and a great supplement to your acupuncture visits. Our goal is indeed to make acupressure easy and beneficial for everyone, anywhere. Your recognition of our design and intuitiveness is very much appreciated. We're committed to continuously improving your experience. Best Regards, The Moxa Team
Cool app
Cool app! Very calming. I tried it with my friend and we both were able to calm our nerves and prepare for our project!
Great app
Very great app LOVe it
Exactly what I needed
I was looking for a way to learn more about acupressure and guide me through it! So glad to find the perfect app to help
Love it
Amazing app beautiful design
