MTailor User Reviews

What users say

Top reviews

Easy process, truly free remakes if needed

The process to get “tailored” at home was a breeze and they did 2 remakes absolutely free for me even though the fit was just a tad off. No questions asked, and the remakes fit fantastically. I will recommend MTailor to anyone.

This app sucks

I tried 4 times to do the measurement and it kept giving me an error message. Don’t waste your time.

Well Done!

From the very first step the team at M Tailor made sure every detail was to my liking. They were willing to take the time to make sure my concerns were well handled and I was more than happy with my suit. I will be back soon for shirts and some fall blazers for sure. Thanks to Eurish and all the team that helped me out.
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Great clothes poor support

The clothing takes a while but the fit is usually very good, however the support is terrible. Tracking information isn’t very accurate as it shows items have shipped when in fact they are in production. The app support says they’ll respond in 5 minutes, but it could be much longer….currently I have a request in for over 30 minutes with no responses. Email support is supposed to be within 24 hours and again it’s been a couple of days.
The clothes are worth the wait l, but if there is an issue be prepared for delays and frustration.
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Got my first item!

I initially had trouble with the measurements using my iPad — it worked great in my iPhone. I ordered a shirt as a test; my Large Long is difficult to find any more. It took a while to get the shirt — it is custom! — but it fits perfectly I will try some dress chino slacks next, but I am very pleased with the app and product.
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Great Job

First pair of jeans came to big re sized as instructed received the second pair perfect the team walks you through very accommodating also the 2nd pair was sent free of charge. If your hard to fit or not M Tailor is the place.

Helpful People.

I ordered a suit and the fit was great with one small issue and they addressed it quickly. As a big and tall man I was worried about the process but I am already looking at what to get next.

A shirt that finally fits

Tried this on a whim as I have a wedding coming up and I am so tired of not being able to find a shirt that fits right, I am average height but have a big neck and shoulders. Used the app to find my exact measurements totally expecting that I would probably have to resize for any potential issues. After about 20 days I received the shirt, tried it on and couldn’t believe that it fits absolutely perfectly. Tailoring is neat and the cotton feels amazing. I will definitely be using M Tailor again for custom fits.
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Best fit ever

I have never found clothing that fits this perfectly. This the only place I will be looking for clothing from now on.

It actually works

The measuring process is extremely accurate but can be edited if needed. I have ordered 2 suits several dress shirts, chinos and a polo shirt and so far I’ve been impressed.
Because of the unrest in the Middle East (suits are manufactured in Bangladesh) my suit was delayed then eventually lost and Customer Service expedited another one for me.
I truly feel like MTailor is my custom tailor
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Pleasantly Surprised

I was apprehensive to buy something that I didn’t try on. My wife commented on the shirt and said, “You have never had a shirt that actually fits you. That one does”. The suit is the same, it fits perfectly. Quick, efficient, and no shopping required!👍👍

Perfect fit

I was quite skeptical about buying a suit online. When I needed a suit for my son’s wedding (in a color I didn’t have) I decided to try MTailor. My other choice was to try a bespoke tailor. I ordered far enough in advance to purchase another if it didn’t work out. I got it when promised and it fits better than any suit I have ever had. I did not need one bit of tailoring. I also received multiple compliments on it.

If I had to find a nit to pick, there were some deep wrinkles from shipping. But steaming removed them.

I’m a believer now and would buy again!!!
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Happy with fit

I’ve just recently made a second order after receiving and wearing the first order of several jeans and chinos for about a month. I’m very happy with the first order. They all fit perfectly. I’ve had a lot of trouble finding anything off the shelf that fits. The jeans seem to be of thicker material than off the shelf jean material. I’ve also like the add ons I got: the INVISISTRETCH waistband makes them stay up (my flat butt was always causing butt crack, not with these); and I love the cellphone pocket. It is much easier to get the phone in and out since it is lower. I got the subtle style cellphone pocket and like it. It fits my normal size iPhone 15. It may be a bit difficult to get a larger cellphone into it.
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Really good experience

I have ordered a couple of pairs of jeans as well as a suit from MTailor. Great experience every time.

When my first pair of jeans arrived and I tried them on, I started laughing. The jeans fit me perfectly.

When my suit arrived, the pants fit perfectly but the suit jacket was too small. No problem. MTailor worked with me to adjust the fit.
The remake was free.

I highly recommend MTailor.
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Great service

customer service is stellar. suits are high quality and affordable. it really is as easy as the app makes it seem

Great Customer Service!

Ordered a dress shirt from MTailor. App was easy to use. More importantly it was efficient. The only issue was it had a small stain on the front. MTailor did not hesitate to make me another identical shirt and ship it. All I did was email them and included pictures of the shirt in the packaging. Second shirt arrived, perfect fit and even better…great customer service.
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What a great product!

I am honestly super-pleased with the entire process, from excellent stomper support down to the quality of the shirt I ordered! I am an extremely difficult fit - that’s why I tried MTailoras (hopefully) a less expensive alternative to an actual tailor in-person. The first shirt arrived (didn’t fit properly), the second attempted shirt arrived (still didn’t fit properly), then the third fealty-fitting shirt arrived - BINGO! None of this process was painful and the customer service was unmatched! They really made the entire process really easy. Since I am a hard-fit, I expected issues and problems and more costs but I was happily wrong. Now MTailor has my measurements and the following shirts I buy will fit perfectly! Thanks to the entire MTailor team: from the customer service to the people who make the product - very nice workmanship. They even asked me if I wear a watch and which wrist - they made that it a little looser to accommodate my watch!
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Excellent customer support

I purchased custom jeans and was very excited because I can seldom find any that fit well. The initial pair I received was a bit large for my waist, but they quickly remade after a few more photos. The remade pair fit perfectly. I am so pleased that I bought another pair in a different color. Highly recommend
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Astounded

My first purchase was the premium tuxedo. Nothing has ever fit me so well in my life. I was absolutely amazed. And so was the hyper-critical person I showed it too. They got a loyal customer for life.

Great products!

Great fit and fair price