MTailor Reviews: Is It Legit?

Customer Experience

Positive experience80.2% of reviews
Neutral0.8% of reviews
Negative experience19.0% of reviews

~ Based on 237 written reviews from the US App Store.

What users say about MTailor

Is MTailor Safe?

MTailor - Custom Clothing appears safe based on user ratings. AppsHunter Safety Score for MTailor is 92/100.

This assessment is based on 5,003 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.3% of ratings point to a safe experience
2.3% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 4,999 App Store ratings for MTailor.

Is MTailor Legit?

MTailor - Custom Clothing appears to be a legitimate app. AppsHunter Legitimacy Score for MTailor is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wont open

I tried measuring myself and it seemed to work great. But when I went in today, it won’t even open. I tap on to open and it immediately closes. I tried updating it and it didn’t make any difference

New upgrade crashes

Now that I’ve gotten a new upgrade from the App Store, the app just crashes and goes away. It won’t run at all.

App crashes

App crashes the moment it opens. Support agent said to use another device or buy online. I don’t have another device and I just discovered MTailor so I don’t have measurements. Will update review if able to get in.

App crashes instantly

It’s a shame because I wanted a fitted shirt.

great fit

After the app use, got the best fit I have ever had.

Finally. I can get clothes that fit

I saw an ad on the Golf Channel and gave it a shot. I have been frustrated ordering pants online and them not fitting right. I used the virtual measurement tool and everything fit perfectly. I also appreciated the ability to customize my clothes. All in on this. I will be back for more.

Very pleased with my order

New suit and a dress shirt for my wedding. Quite pleased with the results. My bride is thrilled. I’m not easy to fit, and having something that fits and is comfortable is areal pleasure.

Just Amazing

A+++ product and service

Perfect fit!

Virtual measurement was a breeze and ordered one pair… not expecting much. I have a tough time finding pants because I’m 5’11 and have skinny legs and bigger hips (think triangle). Right out of the bag they fit perfectly! Will definitely order another pair!

Excellent product and customer service

Absolutely a top notch company in all aspects. After using their app for precise measurements, the customer service is unmatched. Their products are excellent. You want good quality and service from your tailor, this is for you!

Support

Exceptional, timely professional support

Suit and Shirt

I preserved a suit and a shirt from MTailor and I am extremely pleased with them. The shirt and suit fit perfectly. They go down to the small details, and the clothes fit far better than off the shelf. Delivery was also very quick.

Great, affordable & accurate option

Best option I have found to-date for custom tailored shirts with decent quality at a reasonable price. My first two shirts fit perfectly, and since I can’t buy off the rack, I am extremely pleased and ordered more shirts.

Suit fits perfectly!

I ordered a suit online using the virtual tailor. The suit fits perfectly. High recommend!

0 stars

The claim here is handcrafted clothes with a proper fit. I was sent clothes that were probably 6 times too larger and looked like they were sewn with someone’s buttocks while blindfolded. Absolutely abysmal, save your tome and money and NEVER give them a recording of you half-naked.

Easy process, truly free remakes if needed

The process to get “tailored” at home was a breeze and they did 2 remakes absolutely free for me even though the fit was just a tad off. No questions asked, and the remakes fit fantastically. I will recommend MTailor to anyone.

This app sucks

I tried 4 times to do the measurement and it kept giving me an error message. Don’t waste your time.

Well Done!

From the very first step the team at M Tailor made sure every detail was to my liking. They were willing to take the time to make sure my concerns were well handled and I was more than happy with my suit. I will be back soon for shirts and some fall blazers for sure. Thanks to Eurish and all the team that helped me out.
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Great clothes poor support

The clothing takes a while but the fit is usually very good, however the support is terrible. Tracking information isn’t very accurate as it shows items have shipped when in fact they are in production. The app support says they’ll respond in 5 minutes, but it could be much longer….currently I have a request in for over 30 minutes with no responses. Email support is supposed to be within 24 hours and again it’s been a couple of days.
The clothes are worth the wait l, but if there is an issue be prepared for delays and frustration.
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Got my first item!

I initially had trouble with the measurements using my iPad — it worked great in my iPhone. I ordered a shirt as a test; my Large Long is difficult to find any more. It took a while to get the shirt — it is custom! — but it fits perfectly I will try some dress chino slacks next, but I am very pleased with the app and product.
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