Support
Exceptional, timely professional support
Suit and Shirt
I preserved a suit and a shirt from MTailor and I am extremely pleased with them. The shirt and suit fit perfectly. They go down to the small details, and the clothes fit far better than off the shelf. Delivery was also very quick.
Great, affordable & accurate option
Best option I have found to-date for custom tailored shirts with decent quality at a reasonable price. My first two shirts fit perfectly, and since I can’t buy off the rack, I am extremely pleased and ordered more shirts.
Suit fits perfectly!
I ordered a suit online using the virtual tailor. The suit fits perfectly. High recommend!
0 stars
The claim here is handcrafted clothes with a proper fit. I was sent clothes that were probably 6 times too larger and looked like they were sewn with someone’s buttocks while blindfolded. Absolutely abysmal, save your tome and money and NEVER give them a recording of you half-naked.
Easy process, truly free remakes if needed
The process to get “tailored” at home was a breeze and they did 2 remakes absolutely free for me even though the fit was just a tad off. No questions asked, and the remakes fit fantastically. I will recommend MTailor to anyone.
This app sucks
I tried 4 times to do the measurement and it kept giving me an error message. Don’t waste your time.
Well Done!
From the very first step the team at M Tailor made sure every detail was to my liking. They were willing to take the time to make sure my concerns were well handled and I was more than happy with my suit. I will be back soon for shirts and some fall blazers for sure. Thanks to Eurish and all the team that helped me out.
Show more
Great clothes poor support
The clothing takes a while but the fit is usually very good, however the support is terrible. Tracking information isn’t very accurate as it shows items have shipped when in fact they are in production. The app support says they’ll respond in 5 minutes, but it could be much longer….currently I have a request in for over 30 minutes with no responses. Email support is supposed to be within 24 hours and again it’s been a couple of days.
The clothes are worth the wait l, but if there is an issue be prepared for delays and frustration.
The clothes are worth the wait l, but if there is an issue be prepared for delays and frustration.
Show more
Got my first item!
I initially had trouble with the measurements using my iPad — it worked great in my iPhone. I ordered a shirt as a test; my Large Long is difficult to find any more. It took a while to get the shirt — it is custom! — but it fits perfectly I will try some dress chino slacks next, but I am very pleased with the app and product.
Show more
Great Job
First pair of jeans came to big re sized as instructed received the second pair perfect the team walks you through very accommodating also the 2nd pair was sent free of charge. If your hard to fit or not M Tailor is the place.
Helpful People.
I ordered a suit and the fit was great with one small issue and they addressed it quickly. As a big and tall man I was worried about the process but I am already looking at what to get next.
A shirt that finally fits
Tried this on a whim as I have a wedding coming up and I am so tired of not being able to find a shirt that fits right, I am average height but have a big neck and shoulders. Used the app to find my exact measurements totally expecting that I would probably have to resize for any potential issues. After about 20 days I received the shirt, tried it on and couldn’t believe that it fits absolutely perfectly. Tailoring is neat and the cotton feels amazing. I will definitely be using M Tailor again for custom fits.
Show more
Best fit ever
I have never found clothing that fits this perfectly. This the only place I will be looking for clothing from now on.
It actually works
The measuring process is extremely accurate but can be edited if needed. I have ordered 2 suits several dress shirts, chinos and a polo shirt and so far I’ve been impressed.
Because of the unrest in the Middle East (suits are manufactured in Bangladesh) my suit was delayed then eventually lost and Customer Service expedited another one for me.
I truly feel like MTailor is my custom tailor
Because of the unrest in the Middle East (suits are manufactured in Bangladesh) my suit was delayed then eventually lost and Customer Service expedited another one for me.
I truly feel like MTailor is my custom tailor
Show more
Pleasantly Surprised
I was apprehensive to buy something that I didn’t try on. My wife commented on the shirt and said, “You have never had a shirt that actually fits you. That one does”. The suit is the same, it fits perfectly. Quick, efficient, and no shopping required!👍👍
Perfect fit
I was quite skeptical about buying a suit online. When I needed a suit for my son’s wedding (in a color I didn’t have) I decided to try MTailor. My other choice was to try a bespoke tailor. I ordered far enough in advance to purchase another if it didn’t work out. I got it when promised and it fits better than any suit I have ever had. I did not need one bit of tailoring. I also received multiple compliments on it.
If I had to find a nit to pick, there were some deep wrinkles from shipping. But steaming removed them.
I’m a believer now and would buy again!!!
If I had to find a nit to pick, there were some deep wrinkles from shipping. But steaming removed them.
I’m a believer now and would buy again!!!
Show more
Happy with fit
I’ve just recently made a second order after receiving and wearing the first order of several jeans and chinos for about a month. I’m very happy with the first order. They all fit perfectly. I’ve had a lot of trouble finding anything off the shelf that fits. The jeans seem to be of thicker material than off the shelf jean material. I’ve also like the add ons I got: the INVISISTRETCH waistband makes them stay up (my flat butt was always causing butt crack, not with these); and I love the cellphone pocket. It is much easier to get the phone in and out since it is lower. I got the subtle style cellphone pocket and like it. It fits my normal size iPhone 15. It may be a bit difficult to get a larger cellphone into it.
Show more
Really good experience
I have ordered a couple of pairs of jeans as well as a suit from MTailor. Great experience every time.
When my first pair of jeans arrived and I tried them on, I started laughing. The jeans fit me perfectly.
When my suit arrived, the pants fit perfectly but the suit jacket was too small. No problem. MTailor worked with me to adjust the fit.
The remake was free.
I highly recommend MTailor.
When my first pair of jeans arrived and I tried them on, I started laughing. The jeans fit me perfectly.
When my suit arrived, the pants fit perfectly but the suit jacket was too small. No problem. MTailor worked with me to adjust the fit.
The remake was free.
I highly recommend MTailor.
Show more
Great service
customer service is stellar. suits are high quality and affordable. it really is as easy as the app makes it seem
