Money debited but transaction failed - no support received
Response from developer
Hey Leo, we are deeply concerned to hear about your experience with the failed transaction and the lack of response from our team. We completely understand how distressing it must be to have 25,000 debited with no resolution for over a week. We want to make this right for you. Please write to support@multipl.xyz with your transaction details and we will investigate this immediately. Most amounts settle quickly per the fund process, and if yours has crossed the expected window, our team will prioritize looking into it for you.
Terrible app, stuck in a loop
Response from developer
Hi Gyan, we take these issues seriously — a failed payment triggering a loop and inconsistent UI are being escalated to our tech team. Please write to support@multipl.xyz with your registered details and we will personally investigate and resolve this.
A Better Alternative to Your Savings Account.
Additionally, it offers excellent discounts on platforms like Swiggy, Zomato, Blinkit, and other everyday expenses, making it both practical and rewarding for daily use.
Response from developer
Hey Softy, appreciate you taking the time to share such a thorough perspective! Liquid mutual funds offer a liquidity advantage, making them a smart alternative to savings accounts with the freedom to withdraw funds anytime. We are glad the experience has been both practical and rewarding for you.
Great way to save while spending smartly
The app is very easy to use, and setting goals for things like travel, shopping, or gadgets makes saving feel purposeful. I like that the money is invested in liquid mutual funds, so it keeps earning returns while still being accessible when needed.
Response from developer
Hi Aditya, appreciate you taking the time to share such a detailed experience! It's great to hear that the spendvesting concept is resonating with you. Planning for goals like travel, shopping, or gadgets while your money earns returns in liquid mutual funds is exactly what smart spending should look like. You'll be glad to know that with no lock-in on funds and instant access to 90% of your balance in under a minute, your money stays both productive and accessible whenever you need it. Looking forward to helping you reach every goal you set!
Granting full bank access should never be a mandatory condition for simply opening a spending A/c
Granting full bank access should never be a mandatory condition for simply opening a spending account within an app. Users must have the option to fund their account through alternative methods such as UPI, debit card transfer, net banking, or manual transfers—without being compelled to share sensitive banking data.
Financial apps should prioritize transparency, data minimization, and informed consent. Forcing bank account access creates unnecessary risk and undermines trust. I strongly urge the developers to introduce flexible funding options that respect user privacy and give customers full control over their financial information.
Until this policy is revised, I cannot recommend this app.
Response from developer
Hi AP, thank you for taking the time to share such thoughtful and detailed feedback — this genuinely helps us improve. We want to clarify something important: bank account details are not required to use the app or make payments — we support UPI and other methods for funding your account. Bank account information is collected specifically to enable withdrawals back to your account, which is a regulatory requirement for a SEBI-registered investment platform, not a data collection choice. We'd love to help you get set up in a way that feels comfortable. Please reach out to us at support@multipl.xyz and our team will walk you through the options available to you.
Good purpose, Not very Clear
Response from developer
Hey, we hear you. Thanks for the feedback and just to make it clear and transparent the returns multipl projects are ~8% for mutual fund and ~5-12% on brand discounts (based on the brand) and it will be shown as the aggregated returns %. Happy to get on a call if needed and feel free to write to us at support@multipl.xyz
Game Changer
What truly sets Multipl apart is the ease and convenience of the entire process. The platform’s user-friendly interface allowed me to seamlessly explore various features.
A special thank you to Mr. Rishabh from the customer support team. His patience, expertise, and dedication made all the difference. He guided me with great care and answered all my queries.
With its innovative approach and outstanding customer service, it’s definitely a platform I’ll be using again for my future travels.
Best app to achieve your personal and business goals
Enhances the whole investment experience game
Makes investment experience very rewarding and keeps it precise.
The support I received was very helpful. I raised a request and within a day they contacted me and provided all the details and help I needed via whatsapp and Mail.
A user-friendly and rewarding investment platform
Their support system was very helpful in carrying out a request for reprocessing a failed SIP for another goal.
I’m now eager to see how the redemption process works. Have requested redemption for my first goal and I’ll share my thoughts on the redemption process once it’s complete.
Support
Promises Unkept: The Reality of Withdrawing Funds
Response from developer
Hi, we regret the inconvenience caused. Kindly elaborate on the issue so that we can look into the matter and resolve it for you. Please write to us at support@multipl.xyz.
Goals Disappeared
Response from developer
Hi, we regret the inconvenience caused. Kindly elaborate on the issue so that we can look into the matter and resolve it for you. Please write to us at support@multipl.xyz.
Best app
Finance wizard
With Multipl, I crafted gadget goals and travel goals effortlessly, and voila, the money started piling up like magic. Talk about an app that's the real deal! My financial journey has been transformed into a thrilling adventure, making me feel like a million bucks.
Felt good app for saving
Impressive App
People Shud try it. I invested through this app to buy an apple Product and am looking at other investments like SIP etc.
App i was looking for
Response from developer
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@multipl.xyz!
Planning for goals has made me stress free
Response from developer
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@multipl.xyz!
Truly the best app to live life debt free
A must try app especially for the youth. Special mention to Jags the Co-founder for carefully monitoring all the customers and Dash the Manager to make the whole process seem less and even working on the weekends to consider my request and give me the final voucher on time.
Highly recommend!
Response from developer
Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at support@multipl.xyz if you have any questions.
