MuVe User Reviews

MuVe
MuVe
LARIN SRL SEMPLIFICATA

Customer Experience

Positive experience30.6% of reviews
Neutral8.3% of reviews
Negative experience61.1% of reviews

~ Based on 36 written reviews from the US App Store.

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Is MuVe Legit?

MuVe appears to be a legitimate app. AppsHunter Legitimacy Score for MuVe is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dodge Palace audio guide

*TIP* - join the free WiFi provided by the Dodge Palace and follow instructions on the board telling you how to download the audio guide to your smartphone!

Yes, as others have said, the app audio did stop 3 or 4 times, but as I followed instructions and downloaded the guide, I was able to find the room in the app and resume the audio tour.

The building was well worth the money for the tour and the audio guide was very good in my opinion (despite the annoying minor bugs)!

Hopefully others reading this review will download the audio guide and enjoy the experience :-)
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Awful

The audio guide itself it already terrible but then the constant automatic pausing and it resenting the volume for every new section.

Just read the infographics

Palais des Doges

L’Audioguide en Français est bien audible. Il nous a permis de nous passer de la location.
La visite du Palais est facilitée et bien documentée. Même si quelques passages sont difficiles à trouver, nous avons réussi à faire tout le parcours.

Pratique malgré les bugs

L’appli est top pour suivre nos visites. Petit bug cependant dès que l’app passe en veille et qu’on la réactive, cela baisse le niveau des écouteurs (AirPod et iPhone e 16e utilisé). Dommage on galère à chaque fois à remettre le son.
Idem, il manque un « retour » vers la salle précédente en cas de mauvais clic ou si on se perd dans le musée!
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Guida del palazzo dei dogi Venezia

Una visita abbastanza lunga però molto piacevole grazie al audio guida. ❤️🎭

Audio guide Muve parfait

Facile d’utilisation il y a juste a scanner les qrcode a l’arrivée a chaque musé pour charger l’audio guide bien fait .. le guidage et les informations transmises sont très bien faite et en plusieurs langues une paire d’écouteurs Bluetooth et c’est partie pour un bon moment dans le musée de votre choix.
Merci pour cette application gratuite et tres tres bien faite
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DO NOT USE THIS APP

the volume was lagging and the tour is a waste of money.CLEARLY AI

Des corrections à faire

Une voix IA monocorde dépourvue de chaleur dommage...avec forcément des erreurs de lecture qui nuisent à la compréhension ou font beaucoup rire ! Des bugs de son.... pénibles ! Impossible de garder l'appli ouverte lorsqu'on veut prendre une photo ou lire un message ... des défauts à corriger au plus vite..
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Fabulous Artifacts

While the artifacts are fantastic The layout of the museum is confusing, and I didn’t get to hear all of the explanations because the numbers weren’t matching up with the rooms that I was in having to re-trace steps to get out and then seeing some more art which was fantastic as well seeing art from the first century was really really amazing recommend but don’t expect to be told where to go or how to get there. Asking question except for exit was difficult to get answers
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Quelques améliorations simples à mettre en œuvre

Dans l’ensemble l’application fait le job. Voici quelques axes d’amélioration : sur iPhone, il y a un bogue de réglage de volume, ce dernier est réinitialisé quand on sort et qu’on retourne dans l’application avec la lecture en cours ; il manque la vitesse de lecture 1,5x (dommage car ça me semble être le bon compris pour le Palais des Doges en français) ; il manque l’intégration iOS pour pouvoir faire précédent ou suivant sans être dans l’application.
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Works well

The app works well despite a few issues. I appreciate that it’s included in the price of the museum visit and it did enhance my visit to these Venetian museums.

Failed

Avoid. Doesn’t work.

Voix IA inadmissible

L’appli se coupe régulièrement, ce n’est pas idéale pour visiter sereinement. Mais par dessus tout les commentaires proviennent d’une (mauvaise) intelligence artificielle. Parfaitement inadmissible pour visiter un lieu incroyable ou l’art est porté à son paroxysme !

Such a frustration

I didn’t have the volume issues, but the app kept cutting out (every time you put it to your ear to listen it turned it off. Then it would freeze whenever you got to an important room).

Also, the voice was clearly read by ai, and did nothing to help you orient yourself so you spent most of the trying trying to work out what they’re talking about (to the north, to the south, etc. when you’re inside a room).

Overall, it was better than nothing, but only just.
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Easy to use

Usually apps for tours are mediocre at best. This loaded up quick and had several ways to make an orchard for the tour and two ways to activate. Wish more museums and such would use this so.

Can’t go back to previous rooms on tour app

The content was very good but I couldn’t figure out how to navigate back to a previous room in the order. I missed a couple of rooms due to walking incorrectly.

Excellent guide

In order to appreciate the Fortuny Museum, the audio guide is a very helpful addition to the experience for only three euros, which is a bargain.

Lost Cause

Very very unfortunate, it is a shame everyone thinks they need an app now adays because it doesn’t work! It will close and pause, there is no wifi throughout although claiming so. Does not point out features just starts at random for each room. Unable to follow.

total scam, but a true Venetian experience?

I installed this app as part of the doge palace tour. You would have expected a 5 euro guide will give you a device or sth interactive. But no it just unlocked the content on your phone for 24 hours and you can’t revisit it either.

That being said thou, being scammed by Venetian is part of the experience visiting Venice so for that I give it a 1 star instead of 0.
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Totally useless

Paid for the audio tour but the app had so many bugs and issues I couldn’t use it. I tried to get a refund from the office I purchased it but they gave me the run around and a customer support email that never returned my complaint. You should avoid.