I'd give it 0 stars if i could
community has tried to use this system - it's a joke. most functions within the app don't work, and tech support provides no support. Regular answer is "we're working on that problem" - with no improvement.
Awesome App!
I’ve always loved this app, but the new My MVI app totally takes this to a new level! MVI is going to be on every building in no time.
Made my life easier
Omg I love this app! I’m constantly misplacing my keys and with this I don’t need to physically have my keys with me! I also love how I don’t have to walk all the way to the entrance to let my friends in I can just buzz them in while seeing who is at the door. One of the best parts is that I can easily receive my Amazon deliveries, and I cannot forget how safe this system makes me feel.
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Horrible
The last person commented that this app is glitchy and that is correct. When it works, it works. When it does not it simply does not and that’s more than 50% of the time. I’ve missed several deliveries fue to the app not working. Delivery person rings, the app calls my phone, I attempt to open the door remotely and the app will not allow. The delivery person leaves with my package. Feels unacceptable for a building to use this system because it’s unreliable and causes a safety concern when you are stuck outside or a major inconvenience when deliveries can’t be made. Frustrating. DO NOT USE. I’m in NYC - do not use/invest.
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Avoid at ALL COSTS
The worst piece of garbage I’ve ever encountered. It NEVER works. 80% of the time my packages get marked as unable to deliver because the app won’t even open and I can’t get down to the ground floor fast enough to catch the delivery person. A pain for friends, I usually just meet them at the door rather than have them try to figure out this overly complicated system, only for it not to work. I’d rather have a normal buzzer. Honestly I’m a little impressed with how poorly designed this app is.
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