Server errors
Constantly broken and buggy
Doesn’t work
The app no longer connects to my buildings intercom and no one can fix it. I can no longer buzz open my door and I keep missing packages or getting them stolen now.
0 stars
This is my first review ever and I never take the time to write reviews. This app is garbage and I can’t even use it to get into my apartment.
Inconsistent
The app is very inconsistent, and stops working entirely a lot, and I got no response to my email. As a result, packages are being left outside of the building and get stolen, and we can’t let the food delivery in
Absolute garbage system
The coop I have lived in for 3 years had this system when we moved in. It consistently has issues that prevent us from buzzing people in or working as intended. However, I feel the need to write this review today, because somehow the company has become even worse. Since at least 12/30, when I first documented the outage to our board, the app has been returning errors when you try to buzz people in or create guest keys. The company has sent out a series of updates that fail to properly account for the outage we have experienced and blame the problems on an AWS outage that somehow deleted their data. Cloud infrastructure has redundancies to avoid major data loss during outages, so I have difficulty believing that this is the truth. I would warn any buildings looking for an intercom system to stay far away from these guys.
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