AlphaTouch Video Intercom

AlphaTouch Video Intercom

by Alpha Communications

3K ratings
59 reviews
Free

Details

  • Released
  • Updated
  • December 22, 2018
  • December 21, 2024

Features

AlphaTouch Video Intercom screenshot #1 for iPhone
AlphaTouch Video Intercom screenshot #2 for iPhone
iphone
ipad
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About

See live video of visitors at your door or lobby before answering. Receive notifications on your phone and choose to answer or ignore calls. Remotely unlock doors to grant access to guests.

Live visitor video feed
Push notifications for calls
Answer or ignore calls remotely
Remote door unlocking
Front door and lobby integration
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What users say

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What's New in AlphaTouch Video Intercom

1.3.16

December 21, 2024

Audio fixes when calling down from app to Staff Stations.

User reviews

No complaints!

I actually think it’s great overall. The only reason I gave it 4 is because the phone scan to enter feature never worked for me. And very recently I thought I missed a few incoming notifications but then I checked and there wasn’t any record of the event in the app at all. It got transferred to my cell and I was able to give them access so no big deal, but in rare situations when I really can’t answer the app comes in clutch. Especially in the middle of a workout class!
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Was good

Keep getting logged out of app

Needs to save password

Unlike most apps, the password is not saved so when someone rings the bell, you have to manually enter your password to see who it is. By that time, the person has walked away. The developer should try living with the app someday.

Always glitchy

We utilize this at our condo building and love it when its functioning correctly, however thats not often comparatively. Every day i have to
Physically go to the Call Box and make sure it’s connected with my cell phone for it to show the video feed. Most often times the call will come through with the video feed will not. Which of course defeats the purpose. We have acquired a few times about why these things happen and how to fix them but have never gotten a real remedy.
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Needs volume adjustment and Apple Watch compatibility

I miss almost all my calls from the intercom because I’m hard of hearing and cannot increase the volume of the chime or use flashing light mode on my iPhone. It would also help if it was Apple Watch compatible.

One of my neighbors also has an ADA issue because he is legally blind and there are no tactile buttons or audio dialing on the call box.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

App frequently signs users out

Bug

Video feed often fails to load

Bug

Inconsistent behavior when receiving calls

Bug

Compatibility issues with older devices

Bug

Requested Features

5 requests

Add ability to import virtual keys to digital wallets

Feature

Improve mobile app stability and reliability

Feature

Enhance user interface for better usability

Feature

Provide more control over access management

Feature

Increase volume and audio quality

Feature

FAQ

What does AlphaTouch Video Intercom do?

This app allows you to see live video of visitors at your building's entrance before you answer. You receive notifications on your phone when someone calls from the AlphaTouch panel and can choose to answer or ignore the call. It also enables you to remotely unlock the door for your visitors.

What are the key features of this app?

Key features include viewing live video of visitors, receiving instant notifications for calls, the ability to answer or ignore calls remotely, and unlocking doors from your phone. It's designed to integrate with AlphaTouch panels at front doors or lobbies.

Is AlphaTouch Video Intercom free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

Who is this app intended for?

The app is designed for residents of buildings with AlphaTouch intercom systems and for property managers. It provides a convenient way to screen visitors and manage building access remotely.

What are common use cases for this app?

Common use cases include screening unexpected visitors at your front door or lobby, granting access to guests or delivery personnel remotely, and avoiding unnecessary interactions by ignoring unwanted calls. It enhances building security and convenience.