Comparison

My Magic Pass App vs AlphaTouch Video Intercom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Magic Pass App

View laundry machine availability in real-time before heading to the laundry room. Manage your laundry experience digitally, eliminating the need for quarters or smartcards. Receive email receipts after each wash and dry cycle.

Highlights
  • Real-time machine availability
  • Digital account creation
  • Eliminates quarters and smartcards
  • Email receipts
  • Simplified laundry process
Features
Read full description

See what machines are available before carrying your laundry baskets down to the laundry room. Create your account and you can say farewell to collecting quarters and keeping track of a smartcard. After your wash and dry, we’ll email you a receipt. Want MyMagicPass in your building by going to http://www.sebco.com/for-owners/ Our Goal To make the process of doing your laundry as simple and as fun as possible. Have ideas? We’d love to hear them. Reach us at help@mymagicpass.com.

About

AlphaTouch Video Intercom

See live video of visitors at your door or lobby before answering. Receive notifications on your phone and choose to answer or ignore calls. Remotely unlock doors to grant access to guests.

Highlights
  • Live visitor video feed
  • Push notifications for calls
  • Answer or ignore calls remotely
  • Remote door unlocking
  • Front door and lobby integration
Features
Read full description

AlphaTouch enables you to see live video of who is visiting you before you answer the call. When a visitor to your building calls you from the AlphaTouch panel at your front door or lobby you will get a notification on your phone. You then have the option to answer or ignore the call. You can also easily unlock the door from the app to let your visitor in the building.

Screenshots

My Magic Pass App3 screens
AlphaTouch Video Intercom2 screens

Verdict

The call

The clearest difference is rating: AlphaTouch Video Intercom at 4.6 against My Magic Pass App's 2.7. AlphaTouch Video Intercom also leads on update cadence (every 3 weeks vs every 8 months) and ratings volume (3K vs 295). My Magic Pass App's advantage is review sentiment (37% vs 23%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AlphaTouch Video Intercom holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: AlphaTouch Video Intercom has 3K ratings behind it against 295, so its average is the more settled of the two. Written reviews complicate that: 37% of My Magic Pass App's written reviews are positive against 23% of AlphaTouch Video Intercom's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

My Magic Pass App ships an update every 8 months, AlphaTouch Video Intercom every 3 weeks. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
My Magic Pass App versus AlphaTouch Video Intercom: the parameters behind the verdict, then further details
ParameterMy Magic Pass AppAlphaTouch Video Intercom
PriceFreeFree
Rating2.7 (295 ratings)4.6 (3K ratings) — better
Positive reviews37.1% of reviews — better22.6% of reviews
Number of ratings2953K — better
Update frequencyEvery 8 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.011.0 — better
Further details — not scored
Size20 MB69 MB
Age rating4+4+
DeveloperMy Magic PassAlpha Media, Inc.

Customer experience

My Magic Pass App

All ratings295 ratings
Positive38.3%
Neutral5.8%
Negative55.9%
Written reviews143 reviews
Positive37.1%
Neutral9.8%
Negative53.1%

AlphaTouch Video Intercom

All ratings3,026 ratings
Positive88.2%
Neutral3.4%
Negative8.4%
Written reviews62 reviews
Positive22.6%
Neutral6.5%
Negative71.0%

User reviews

My Magic Pass App

From 295 App Store ratings

What we love

  • 🚀 Convenient app for laundry
  • 📢 Helpful notifications
  • 👍 Easy to use
  • 💳 No need for quarters
  • 🔍 Visibility of machine availability

Room to improve

  • 🐛 Inaccurate machine status updates
  • 💰 Minimum $20 funding requirement
  • ⏱️ Delayed machine status updates
  • 🔌 Connectivity issues in basements
  • 🤖 Unresponsive customer support

AlphaTouch Video Intercom

From 3K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 🔒 Secure system
  • 👍 Great intercom functionality

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Unreliable connection and call drops
  • 👎 Confusing and unintuitive user interface
  • 🔑 Difficult to manage access and virtual keys
  • 🔇 Low volume and audio issues

Bugs and requests

My Magic Pass App

Reported bugs

5 issues
  • Machines not starting after payment
  • Inconsistent machine availability information
  • Payment issues and double-charging
  • App crashes and login problems
  • Outdated information and delayed updates

Requested features

5 requests
  • Allow custom funding amounts
  • Add time remaining indicator
  • Improve machine status accuracy
  • Provide refund options for malfunctioning machines
  • Enhance notification system

AlphaTouch Video Intercom

Reported bugs

4 issues
  • App frequently signs users out
  • Video feed often fails to load
  • Inconsistent behavior when receiving calls
  • Compatibility issues with older devices

Requested features

5 requests
  • Add ability to import virtual keys to digital wallets
  • Improve mobile app stability and reliability
  • Enhance user interface for better usability
  • Provide more control over access management
  • Increase volume and audio quality

In-app purchases

None

My Magic Pass App

No in-app purchases

None

AlphaTouch Video Intercom

No in-app purchases

Questions

Is My Magic Pass App free?
My Magic Pass App is free to download, with no in-app purchases.
Is AlphaTouch Video Intercom free?
AlphaTouch Video Intercom is free to download, with no in-app purchases.
Which has better reviews, My Magic Pass App or AlphaTouch Video Intercom?
AlphaTouch Video Intercom is rated higher. My Magic Pass App averages 2.7 out of 5 from 295 ratings, while AlphaTouch Video Intercom averages 4.6 from 3K ratings.
Do My Magic Pass App or AlphaTouch Video Intercom have ads?
Neither My Magic Pass App nor AlphaTouch Video Intercom shows ads.
Which is updated more often, My Magic Pass App or AlphaTouch Video Intercom?
My Magic Pass App ships an update every 8 months, and AlphaTouch Video Intercom every 3 weeks. Most recently, My Magic Pass App was updated on September 24, 2026 and AlphaTouch Video Intercom on September 22, 2026.

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