AlphaTouch Video Intercom User Reviews

Customer Experience

Positive experience24.2% of reviews
Neutral7.6% of reviews
Negative experience68.2% of reviews

~ Based on 66 written reviews from the US App Store.

What users say about AlphaTouch Video Intercom

Is AlphaTouch Video Intercom Safe?

AlphaTouch Video Intercom appears safe based on user ratings. AppsHunter Safety Score for AlphaTouch Video Intercom is 92/100.

This assessment is based on 3,026 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.2% of ratings point to a safe experience
3.4% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 3,026 App Store ratings for AlphaTouch Video Intercom.

Is AlphaTouch Video Intercom Legit?

AlphaTouch Video Intercom appears to be a legitimate app. AppsHunter Legitimacy Score for AlphaTouch Video Intercom is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Door work

Amazing

NOT WORKİNG

KEEP GİVİNG ERRORS

Illogical

Happy there is a delay in the second door unlocking. Wish you could buzz someone in if they don’t get to the second door before it locks again. For now, they have to go out to the front gate to try again. It’s truly inconvenient for the guest or delivery person and the homeowner.

The AlphaTouch is a blessing!

Able to see who is at my door, captured photos and more.

Not working

It doesn’t work

Couldn’t Live Without It

Alpha Touch does an excellent job with notifications and keeping us safe.

Great system for gated community

Wish my development in Florida had this system for after hours. Please solicit them- will gladly share the contact information.

No complaints!

I actually think it’s great overall. The only reason I gave it 4 is because the phone scan to enter feature never worked for me. And very recently I thought I missed a few incoming notifications but then I checked and there wasn’t any record of the event in the app at all. It got transferred to my cell and I was able to give them access so no big deal, but in rare situations when I really can’t answer the app comes in clutch. Especially in the middle of a workout class!
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Was good

Keep getting logged out of app

Needs to save password

Unlike most apps, the password is not saved so when someone rings the bell, you have to manually enter your password to see who it is. By that time, the person has walked away. The developer should try living with the app someday.

Always glitchy

We utilize this at our condo building and love it when its functioning correctly, however thats not often comparatively. Every day i have to
Physically go to the Call Box and make sure it’s connected with my cell phone for it to show the video feed. Most often times the call will come through with the video feed will not. Which of course defeats the purpose. We have acquired a few times about why these things happen and how to fix them but have never gotten a real remedy.
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Needs volume adjustment and Apple Watch compatibility

I miss almost all my calls from the intercom because I’m hard of hearing and cannot increase the volume of the chime or use flashing light mode on my iPhone. It would also help if it was Apple Watch compatible.

One of my neighbors also has an ADA issue because he is legally blind and there are no tactile buttons or audio dialing on the call box.
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Doesn’t allow you to open the door

How do you open the door once the call is answered!

Poor Service

It very rarely shows who is at the door.

Garbage

Alpha touch NEVER WORKS! It’s a GARBAGE system

Not happy

I am not happy with the fact that as soon as i open the door, the connection gets stopped and i can’t see what is happening at the door anymore. I must see if there is other person coming inside after the first one. I must see if the person I open the door for, gets out of the building. It is so inconvenient.
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Not working

My screen has not worked in a month

Intercom

Yes it’s a 10

Glitchy

Glitchy

horrible app

almost never works,