Philly 311

Philly 311

by City of Philadelphia

117 ratings
67 reviews
Free
With Ads

Details

  • Released
  • Updated
  • June 7, 2012
  • July 31, 2024

Features

Philly 311 screenshot #1 for iPhone
Philly 311 screenshot #2 for iPhone
Philly 311 screenshot #3 for iPhone
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About

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

โœ“Submit service requests
โœ“Report potholes
โœ“Report noise complaints
โœ“Report dangerous conditions
โœ“Instant routing to departments
โœ“Receive resolution notifications
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What's New in Philly 311

4.6.1

July 31, 2024

New in v4.6.1: - Email verification UI Update - Bug fixes

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User reviews

Your app sucks

If you use request does not work if you use map next to you does not work if use pictures it does not work

App needs work

I can log into my account on any computer but not the app. When I enter my info on the app and try to sign in, an โ€œOkayโ€ pops up but Iโ€™m still unable to access my account.

App doesnโ€™t work

App installs and launches but buttons/menus donโ€™t load, only the background.

Needs a feedback option

There should be a way to suggest edits within the platform. For example, reporting/requesting PPA enforcement sends the user to an automated line that does not give the option to report parking violations. Itโ€™s a different number, but it forces the user to waste their time and then research what the actual number is. It seems like once itโ€™s outside their org, they donโ€™t test if the solution is true.
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Crashes, but sometimes works

Itโ€™s a good app for communicating issues in the city, and is better than waiting on hold while you call into 311 itself. But whenever I try to attach a photo, it fails to attach. And when I select โ€œuse last photo,โ€ it crashes.

Developer apps

FAQ

What can I report with this app?

You can report a variety of local issues directly to your city government. This includes common problems like potholes, noise complaints, and dangerous conditions. The app is designed to facilitate communication for a wide range of civic concerns.

How quickly will my request be addressed?

The app is designed for quick and efficient resolution. Your service requests are instantly routed to the correct administrator in the appropriate department. This direct routing aims to expedite the response time for your reported issues.

Will I be notified when my issue is resolved?

Yes, you will be notified the moment your service request is resolved. This feature ensures you are kept informed throughout the process, from submission to completion. You'll receive updates directly through the app.

Is this app free to use?

Yes, the app is free to download and use. It is supported by advertisements, which are displayed within the application. There are no in-app purchases or subscription fees required to report issues.

What kind of issues can be reported?

You can report various non-emergency issues that require attention from local government services. Examples include infrastructure problems like potholes, disturbances such as noise complaints, and safety concerns like dangerous conditions. The app streamlines the reporting process for these types of civic matters.