Philly 311 vs ClayLab
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Philly 311
Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.
- Submit service requests
- Report potholes
- Report noise complaints
- Report dangerous conditions
- Instant routing to departments
- Receive resolution notifications
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Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!
ClayLab
A digital diary for ceramists to meticulously document their pottery projects. Track every stage, from forming to firing, and record detailed information about glazes, clay bodies, and application techniques. Organize and retrieve your work with advanced search and backup features.
- Comprehensive progress tracking
- Detailed documentation of glazes and materials
- Advanced search and filtering
- Data backup and import/export
- Layering and application details logging
- Unlimited photos per piece
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Never lose track of a pottery piece again. ClayLab is a pottery journal and studio tracker designed by potters for potters. Track pieces, glazes, firings, experiments, and inventory in one place. Whether you work in a home studio or a shared community studio, ClayLab helps you stay organized, find your work, and learn from every experiment. Track every stage of your pottery journey, from wet clay to finished work. Record glazes, underglazes, slips, oxides, stains, clay bodies, forming methods, dimensions, weight, firing results, and more. Keep detailed notes and photos so you always know what worked and what didn't. ▶ Stay Organized Track pieces through every stage Record sold, gifted, traded, available, and archived pieces Organize work with custom locations Quickly find pieces in shared studios Unlimited pieces Unlimited photos ▶ Track Your Process Glazes and underglazes Clay bodies Forming methods Slips, oxides, and stains Stage tracking Status tracking Detailed notes Dimensions and weight tracking ▶ Learn From Every Experiment Compare results across pieces Search and filter by glaze, clay body, form, stage, and more Record glaze layering and application details Track dipping times Calculate shrinkage and monitor changes through firing ▶ Backup & Restore Protect your pottery records with export and import tools. Easily back up your data and move it between devices. Perfect for potters, ceramic artists, students, hobbyists, and studio members who want to keep better records, stay organized, and improve their craft. ▶ What's Included No ads Unlimited pieces Search and filtering Custom glazes Custom underglazes Custom clay bodies Custom stains Custom oxides Custom forms Custom forming methods Custom locations Dimensions tracking Weight tracking Stage tracking Status tracking Unlimited photos General note-taking ▶ ClayLab Pro Backup export Backup import Unlimited glaze layers Coat tracking Application method logging Glaze annotations Dipping time tracking Duplicate pieces (up to 20 copies) Custom stage definitions ▶ How do ClayLab Pro subscriptions work? ClayLab Pro Monthly: billed monthly ClayLab Pro Yearly: billed annually at a discounted rate Payment will be charged to your Apple ID account upon confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage subscriptions and turn off auto-renewal in your App Store account settings. www.claylabapp.com/terms www.claylabapp.com/privacy-policy
Screenshots
Verdict
The clearest difference is review sentiment: ClayLab at 92% against Philly 311's 12%. ClayLab also leads on rating (4.6 vs 2.2) and ads (none vs shown). Philly 311's advantage is in-app purchases (none vs 2) and iOS requirement (13.0 vs 16.4). On price and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ClayLab sells 2 in-app purchases, starting at $4.99 per month. Philly 311 asks for nothing beyond the download.
ClayLab holds the better App Store score, 4.6 against 2.2. Both are backed by a comparable volume of ratings — 117 and 366 respectively. Written reviews point the same way: 12% of Philly 311's written reviews are positive against 92% of ClayLab's.
Philly 311 ships an update every 4 months, ClayLab every 2 months. The most recent releases landed on October 7, 2026 and October 13, 2026 respectively.
| Parameter | Philly 311 | ClayLab |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (117 ratings) | 4.6 (366 ratings) — better |
| Positive reviews | 11.9% of reviews | 91.7% of reviews — better |
| Number of ratings | 117 | 366 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | Yes | No — better |
| In-app purchases | No — better | Yes |
| Monetization | Ad-supported — better | Freemium |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 25 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Philadelphia | Lorenzo Calvani |
Customer experience
Philly 311
ClayLab
User reviews
Philly 311
From 117 App Store ratingsWhat we love
- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)
Room to improve
- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow
ClayLab
From 366 App Store ratingsWhat we love
- 🚀 Helpful for organizing pottery pieces
- 👍 Customizable options for clays, glazes, and forms
- 📸 Ability to take and store photos of pieces
- 🗒️ Detailed notes and tracking capabilities
- 🔍 Useful for remembering glaze combinations
Room to improve
- 🔒 No backup or export functionality
- 🔍 Lack of search and filtering options
- 🔢 Limited to 3 glaze layers per piece
- 📏 No metric measurement options
- 🗑️ Unable to delete pre-populated options
Bugs and requests
Philly 311
Reported bugs
52 issues- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load
Show 47 moreShow fewer
- Attachment failed when submitting photos
- App completely non-functional after re-install
- No way to get past the first screen
- Login issues
- Email verification fails
- Resend verification email fails
- Reset password issues
- App crashes when attaching a photo
- App crashes when selecting 'use last photo'
- App crashes when trying to submit a request
- App freezes when trying to upload a photo
- App freezes when trying to view requests
- App spins when trying to view requests
- App freezes when trying to view nearby requests
- App crashes on IOS 14
- App is unresponsive/slow
- App doesn’t get out of loading screen
- App looks and feels like it was made in 1999
- Information doesn’t show or is wrong
- Cannot get an exact location
- Tabs don’t work all the time
- Need to shut down app and restart
- Status and comments no longer update
- App doesn’t load properly
- Photo upload function isn’t working
- App freezes in the photo screen
- No controls to move to the next screen after photo selection
- Cannot attach pictures from camera roll
- Photo covers entire screen, no way to proceed
- App freezes when trying to upload a photo
- Photo appears full screen, app interface disappears
- No way to move to the next screen after photo selection
- App crashes often
- Photo upload doesn't work
- Photo takes up entire screen, removes controls
- App crashes when attempting to type in required fields
- Cannot submit anything because required fields are unusable
- App consistently crashes when clicking on free text input
- App crashes every time
- App no longer works on iPhone 7
- App quits as soon as details of problem are entered
- App doesn’t load
- App sits there and doesn’t load
- Notification badge bug persists
- App crashes too often
- App freezes when trying to open
- App crashes when you attempt to type in the REQUIRED fields
Requested features
11 requests- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode
Show 6 moreShow fewer
- Improve UI/UX
- Map out items like street lights and parks
- Improve location accuracy
- Update request status within the app
- Option to delete previously entered reports
- Notification badge fix
ClayLab
Reported bugs
2 issues- Occasional crashes or performance issues
- Data loss when changing devices or reinstalling
Requested features
6 requests- Add hand-building option alongside thrown pieces
- Ability to track firing details (cone, atmosphere, etc.)
- Option to create custom categories (e.g., sold, gifted)
- Search and filter by glaze, clay, form, etc.
- Sync data across devices (iCloud, etc.)
Show 1 moreShow fewer
- Export data to CSV or PDF format
In-app purchases
Philly 311
No in-app purchases
ClayLab
- Monthly$4.991 Month
- Yearly$49.991 Year
