my care. by Dignity Health

my care. by Dignity Health

Online healthcare access

115 ratings
37 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • July 26, 2017
  • April 16, 2024
my care. by Dignity Health screenshot #1 for iPhone
my care. by Dignity Health screenshot #2 for iPhone
my care. by Dignity Health screenshot #3 for iPhone
my care. by Dignity Health screenshot #4 for iPhone
my care. by Dignity Health screenshot #5 for iPhone
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About

Access your healthcare conveniently and securely. Find doctors, manage appointments, pay bills, and explore personalized health content. Connect with your care team and discover expert-curated information.

Find doctors
Schedule appointments
Reschedule/Cancel appointments
Pay bills
Personalized health content
Connect with care team
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What's New in my care. by Dignity Health

90.46.0

April 16, 2024

Bugfixes

User reviews

Filling out information

It’s a very short window to convey what I wanna say, but I guess it works

Response from developer

Thank you for taking the time to review our app. We have been working on improvements to the functionality and navigation. We will be rolling out a new improved "My Portal" app to replace My Care app on February 14th. As you are an existing user of My Care, you should be receiving an email explaining the changes. Thank you for your time, The Dignity Health Team.

Logging in

All it does is make you log in, you wanna switch pages on the app? To bad you have to sign in again. Oh you wanna see test results to bad log in again.

Response from developer

This doesn’t seem right. We want to take a closer look at this for you. Please call us at 844-274-8497 or send us a note at hello@dignityhealth.org so that we can connect. The Dignity Health Team.

Clunky

Needs refinement. IOS auto fill doesn’t correctly work. Why do I need to always re-enter my Insurance info? It never changes.
I just want to leave my DR a follow up note to my last appointment, but couldn’t figure out how too so made new appointment.
Ok start but needs work

Response from developer

Thank you for your detailed feedback. We continue to strive to improve this app. If you need assistance or have further suggestions for improvement, please share with us at 844-274-8497 or through email at hello@dignityhealth.org. Thank you for your time, Dignity Health Team.

Dignity Health App should be better than this

You need to navigate 3 different logins to just get where you need to be. Not to mention the first pages don’t even sync with your appointments. I’ve had Stanford and Bluecross apps and this is by far the worst one. You can never find what you need. Everything is scattered and disorganized all over the place. The patient portal should just be the only app but it’s not, you’ll log-in every single time you need to find a single item.
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Response from developer

Apologies for any difficulties you experienced with having to login 3 times and the "syncing" issue you mentioned. If you could share some of your suggestions in more detail around the disorder you experienced with this app at hello@dignityhealth.org or talk with us at 844-274-8497, we would be most appreciative as we strive to improve and enhance our app. The Dignity Health Team.

Horrible App

Requires multiple times logging in to various elements or pages within the App. Test results difficult to navigate. Just show all the recent results instead of having to look at them one-by-one and starting over in results to view others. A reason I’d never patronize this hospital group or organization as this is representative of your org. The Sutter App should be a model for healthcare / patient apps.
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Response from developer

We are so sorry that our app has caused you confusion and frustration. Thank you for your suggestions and comments about the required multiple logins. If you could share some of your suggestions you have for the app at hello@dignityhealth.org or talk with us at 844-274-8497, we would be very appreciative as we strive to improve and enhance our app. The Dignity Health Team.

Developer apps

FAQ

What does the my care. app do?

The my care. app provides a secure and convenient platform to manage your healthcare journey. You can find doctors, schedule or reschedule appointments, pay your bills, and access personalized health content curated by experts.

How do I find a doctor on the app?

The app allows you to browse and find the right doctor for you. You can choose from your existing care team or select a new provider based on your needs.

Is the my care. app free to use?

Yes, the my care. app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

Who is this app intended for?

This app is designed for anyone who is already a patient with Dignity Health, has a loved one who is, or is interested in becoming a patient. It aims to make healthcare access easier for all users.

What kind of health content can I find?

You can explore personalized health content contributed by experts. The app also offers a daily inspirational prayer to support your well-being.