Absolutely useless
Digital ID card will not load, no prescription information whatsoever, app does not reflect up-to-date information regarding claims. Extremely limited functionality. I had Aetna with a previous employer and it was very useful, the app designers for BCBS could take a few pointers from them. I do not recommend downloading this, its poorly designed and basically useless.
Show more
Worst company
For over a month now you cannot look up a provide to receive care. They say they are working on it but clearly are not as it’s been over a month. So sick of company’s like this that take your money every month but can’t be bothered to provide good service. Will continue to try and convince my employer to switch insurance to a company that cares.
Show more
Garbage App
Never works on Mobile …. What’s the point!?? “Your Policy is not Active” (BCBS confirms it is active over the phone/ BUT; We’re updating our systems, oh and billing and the app…)
I’ve been hearing this excuse for over a year.
Would hate to think that the INS side of this is as bad as the operational side of AZ BCBS. This used to be a great insurer … what happened??
I’ve been hearing this excuse for over a year.
Would hate to think that the INS side of this is as bad as the operational side of AZ BCBS. This used to be a great insurer … what happened??
Show more
Does what it claims
Convenient access to account. Feature request: please allow ID card to be added to Apple wallet.
Constant Issues
App will not connect, despite my attempts at cellular or Wi-Fi connections. Uninstalling and redownloading…same issues. Billion dollar insurance companies and applications that consistently do not work. Not ok. I’d give zero stars if it was possible.
