98point6 by Transcarent

98point6 by Transcarent

Health and Care on Your Terms

51K ratings
159 reviews
Free

Details

  • Released
  • Updated
  • July 15, 2017
  • July 9, 2026

Features

98point6 by Transcarent screenshot #1 for iPhone
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98point6 by Transcarent screenshot #3 for iPhone
98point6 by Transcarent screenshot #4 for iPhone
98point6 by Transcarent screenshot #5 for iPhone
98point6 by Transcarent screenshot #6 for iPhone
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About

Get on-demand medical consultations, diagnoses, and treatments from board-certified clinicians through secure in-app messaging. This service offers convenient, text-based healthcare available nationwide, 24/7, eliminating the need for appointments or travel.

On-demand virtual consultations
Text-based care delivery
Diagnosis and treatment
Prescriptions sent to pharmacy
24/7 nationwide availability
Treatment for common conditions
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What users say

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What's New in 98point6 by Transcarent

6.13.0

July 9, 2026

New look and feel

User reviews

Slow

In the middle of my telehealth appointment the app slowed to a crawl and typing was nearly impossible. iPhone 14 Pro. Terrible experience. Please fix it asap.

Terrible Experience

When i registered i was told i would not be charged until after i spoke with provider. This was not the case. The provider refused to treat me and then did not know how to help me get a refund or contact customer service. Awful experience. I will be
Letting my employer and BCBS know what a terrible experience 98point6 was overall.
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Poor provider quality

Reached out to there support team as the “health care professional” who assisted me, denied my request and milked the clock until it could be considered an appointment. Never got a response back for help making the situation better and still got charged when no help was given.

Used to have decent care.

Doctors just tell you to go to urgent care now instead of actually helping. They give you a diagnosis but no help. Wasted my time and money. I used to recommend this app, but I will make sure I suggest some place actually helpful.

Not able to download

Can’t download the app on my iPhone 16. I can download other apps

Developer apps

Featured on

User experience

🐞

Reported Bugs

3 issues

App freezes or crashes during use

Bug

Connectivity issues preventing successful video/text sessions

Bug

Incorrect or missing information in user profiles

Bug

Requested Features

5 requests

Ability to request specific doctors

Feature

Option to schedule follow-up appointments

Feature

Integration with insurance providers

Feature

Expanded treatment capabilities (e.g., prescriptions, lab orders)

Feature

Improved notification system to alert users when doctors are ready

Feature

FAQ

What is 98point6 by Transcarent?

98point6 by Transcarent is a virtual care clinic that provides on-demand consultations, diagnoses, and treatments from board-certified clinicians. Care is delivered primarily through secure, in-app messaging, offering a convenient way to access healthcare without appointments or travel.

How much does 98point6 by Transcarent cost?

Access to 98point6 by Transcarent may be provided at no charge by some employers and health plans, offering visits at low or no cost to eligible members and their dependents. It is recommended to check with your specific health plan or employer for eligibility details.

What kind of medical conditions can be treated?

The care team can diagnose and treat a wide range of common conditions, including colds, coughs, flu, UTIs, digestive issues, skin conditions, and mental health concerns like anxiety and depression. They also provide guidance on general health, activity, nutrition, and disease management.

Can doctors prescribe medication?

Yes, doctors can prescribe a variety of medications. However, they do not prescribe controlled substances, certain muscle relaxants, lifestyle medications, weight loss medications, or medications requiring strict monitoring, adhering to evidence-based standards.

Who are the clinicians providing care?

The on-demand virtual clinic is staffed by carefully selected providers and board-certified physicians who are trained to deliver care via text-based communication. The app also supports photo, video, and audio as needed for comprehensive care.