My CBC App Reviews: Is It Legit?

My CBC App
My CBC App
China Banking Corporation

Is My CBC App Safe?

Not enough ratings yet to assess My CBC App.

Is My CBC App Legit?

My CBC App appears to be a legitimate app. AppsHunter Legitimacy Score for My CBC App is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App never works for me

Since Chinabank remove the old website for onlione banking. I haven't seen my account anymore. I keep contactin g them they just ignored me. I did everything for this app. I download it. I registered many times but it doesn/t work for me. For months now I can't open my online banking. This is not a good app. They need to restart and figure out how to work this for their clients.
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Response from developer

Hi! We appreciate your feedback. To help us resolve the issue, please email us at customercare@chinabank.ph. Thank you and have a great day.

Customer service app

Too slow customer service when you call for them
And get help 1 hour you wait on to transfer and anther 2 hours for them to answer your call this customer service online and phone slow and no good...fix your customer service and online banking help for everyone to enjoy using chinabank service slow and no good service ...bad rating
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Response from developer

Hi! Please send us an email at customercare@chinabank.ph so we may assist you on this. Thank you.

Always broken

No idea why this app is rated so highly. This is so Typical. Filipinos can’t make an app work properly. Filipinos can’t do anything properly. No matter how many calls I make to Chinabank to fix this issue no one ever follows through with their promises to fix this issue. The app is garbage just like the Chinabank. Ridiculous.

Here’s the error message I always receive when trying to log in. No one seems to want to fix this issue:
“Something went wrong
We apologize for the inconvenience. We are currently unable to process your transaction due to an issue with the device registered in your account.
You may visit the nearest branch or contact us at
(632) 888-55-888, and our team will be happy to assist you. Thank you for your understanding.”
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Response from developer

Hi! We appreciate your feedback. To help us resolve the issue, please email us at customercare@chinabank.ph. Thank you and have a great day.

ria velasco

excellent

Response from developer

We appreciate your high ratings. Should you need assistance, please do not hesitate to send us an email at online@chinabank.ph. Thank you.

Lock Card Function

Everything else is good. But please add "lock card" function. To add more security to our card. So that we won't be hesitant in using it knowing that we can protect it.

Response from developer

Hi! Please send us an email at online@chinabank.ph so we may assist you on this. Thank you.

App is still new, but let’s see. Hopeful

Hopefully this app is a greater improvement than the last one.

Response from developer

Hi! We appreciate your high ratings. Should you need assistance, please do not hesitate to send us an email at online@chinabank.ph. Thank you.

Useless app

How can I sign up and view my credit card details when we cannot see the sign up option?

Response from developer

Hi! Please send us an email at online@chinabank.ph so we may assist you on this. Thank you.