Not User Friendly
Not user friendly,,
Makes no sense at all
Stop requiring using the app just to login to the website.
I cant login after I updated the Security Bank app.
When I open to check my security bank app, it requires me to update to new app, and I can’t able to open my previous version of the app which is quite stable and I am always using it. But then after the update, I can no longer login, my credentials is nit working. I tried to click forgot password but it is not working. I tried to call customer service and she asked me to re-install the app whuch I followed her instructions. But then I still unable to login to the security bank new updated app. Can someone from security bank to help me on this?
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OTP is not working
The older version was better. I changed my phone so I needed to log in to register my device but I'm not receiving an OTP even when my philippine number is active and on roaming. I cant say that there is something wrong on my end as I am receiving OTP's for my other bank accounts.
Always failed Instapay transfer
Tried transferring to other banks several times via Instapay. Error always occur despite correct details inputted.










