App broken and even less secure.
The app biometrics login no longer works on non-face id devices, and even basic features can no longer be used unless youre on an unsecured network with no vpn.
S2SCM of 2814
Response from developer
Hi SCM, thank you for sharing your feedback. We understand how frustrating it can be when biometric login no longer works as expected and when connectivity or VPN-related restrictions affect your app experience. For further investigation and assistance, please report the issue through our Online Report Issue Form on our website, chat with us via the Security Bank App, or contact us at (02) 8887-9188. We'll be glad to look into the concern and help find a resolution.
Useless
Not working!!!
Zzapped2018
No offline OTP code and can't unlock my card
I can't unlock my card through the app. I tried logging on the website, but there was no notification in the app and when I tried generating an offline OTP, no code was given. It was just a black space with a countdown timer. So disappointing and a hassle.
Sseonwooeden
Better banking experience
The recent update provided a better banking expience
DDonEA_123
Response from developer
We’re delighted to hear that, DonEA_123! We’ll share your feedback with the entire team to keep them motivated in upholding our commitment to BetterBanking. It’s always a pleasure to assist you—thank you, and please stay safe.
App not working smoothly
Everytime I open this app , it says " Security Bank has detected non secure connection," and then I have to uninstall and install it again and go thru the biometrics,facial recognition and phone passcode confirmation! So annoying and time consuming. This (bug) should be fixed! The old app worked better.B
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Hharibulaw
