Opening an account sucks
Everything is fine up to the point where you have to take a selfie, take off glasses means you can not see, keep your eyes straight means you can not look at the circle to keep your face in the middle because you have to be looking at the camera, if you look at the camera your eyes are not straight forward. Rejected 10 plus times until attempts have been exceeded. Finally got a photo to be accepted, then when account was verified it ask me for the photo again, not accepted. Been working on this all day and still not even able to open my account. Called customer service, and they hung up on me. I might actually like it if I ever get it to open.
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Slow Response and Delayed Receiving Money!
It will take 2-3 days before you will receive your money through Remitly!
Incompetent
App alone doesn’t want to work properly. How do you expect me to trust you with my cash??
Response from developer
Hi kirikirikieee! We’re sorry to hear that the app isn’t working properly and understand your concern about your money. We take your experience seriously and would like to help. Please email help@gotyme.com.ph with the subject AR-00274 so our team can assist you further. 💙
Incompetent
Subpar id verification expected from incompetent developers.
Response from developer
Hi Nochuuu_! We’re sorry to hear about your experience with the ID verification process. We understand your frustration and would like to help resolve this. Please email help@gotyme.com.ph with the subject line AR-00197 so our team can review the issue and assist you further.
Simplicity like no other
5-star for its user-friendly design. Is the system in full decryption … that’s #2 question that I need answers
