Surprised and Dismayed
I received my reward as a new client around 2pm and the same rewards got “expired” as per the agent around 6pm. I am asking for a copy of the terms and conditions that I have to use it immediately (as per the agent). But insisted that they cannot tell exactly when a reward expires. Deleting my account because Maya is not transparent!!
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I love this maya
Its really help alot for easy sending money and accepting money
Terrible on boarding process
I followed all tedious instructions several times only to find out information did not match the documents. Why not take them from the documents.? Extremely outdated on boarding. Will try to use credit cards when possible. And no way to log a ticket that works. No one answering on the phone.
I got the response Maya, telling me to call numbers that don't work, and asked for a ticket number when I can't open tickets. Let me know if there is a contact that actually works.
I got the response Maya, telling me to call numbers that don't work, and asked for a ticket number when I can't open tickets. Let me know if there is a contact that actually works.
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Worthless app
Can’t past facial recognition garbage. Trash.
No way to upgrade an account
If you have a foreign passport do not even try to get your upgraded account. It always fails with “your passport is invalid” error. Support is absolutely useless they just keep saying go and upgrade your account and it doesn’t matter that you basically call them because you can’t upgrade it.
